During the Canada Post service disruption, the City is committed to ensuring that residents and businesses can access services and programs with minimal disruption.
Those who receive cheques by mail can pick up at their office beginning November 28th. Identification will be required. Please contact your caseworker if you have questions, and consider registering for other payment options.
Documents can be submitted online using MyBenefits, faxed to 416-696-3475 or dropped off at local offices.
Information for landlords and third-party payees can be found on the impact to City services page.
Dufferin Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. All of our locations provide similar supports.
Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.
900 Dufferin St., Unit 219
Toronto, ON M6H 4A9
In the Dufferin Mall, near No Frills. Enter the mall through entrance # 1 across from Dufferin Grove Park and take the stairs or elevator beside No Frills up to the 2nd floor.
PO Box 3888 Stn Industrial Park
Markham, ON L3R 5T2
Our phone and in-person hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.
For online service use the MyBenefits application anytime to submit documents, check your payments and message your caseworker.
Please contact the office or your caseworker to learn about information sessions, workshops or other in-person services being offered at this location.