If you do not have enough money for food and housing and are in financial need, you can apply for Ontario Works assistance online or by calling 416-338-8888

Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. Some locations offer services en français to people who receive Ontario Works.

While receiving Ontario Works assistance your caseworker can help you with:

  • finding a job or the training needed to find work
  • accessing financial benefits available through the Ontario Works program
  • connecting to health, housing, childcare and other social services
  • referrals to education, training and employment supports

We are not currently offering in-person workshops, job fairs or information sessions.

Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.

Phone and Online Services

All Employment & Social Services offices are providing benefits and services by phone and online.

For phone service: find your office in the list below and call to speak with staff between 8:30 a.m. and 4:30 p.m., Monday to Friday.

For online service: use the MyBenefits application anytime to submit documents, check your payments and message your caseworker online.

In-person Services

If you need to see someone in person, some locations are open between 9 a.m. and 3:30 p.m., Monday to Friday.

Before you visit, you should know that:

  • We continue to offer services by phone.
  • You should contact your caseworker first; we may be able to help you over the phone. You can also message your caseworker online and send documents electronically through My Benefits.
  • There will be limited numbers of computers available to apply for social assistance or to access other necessary online services. You may have to wait for one of these computers to become available for use.

How visiting our offices has changed:

  • We must limit the number of people in our spaces and stay physically distanced (6 feet apart) from each other. For this reason, you may have to wait to enter the office.
  • There will be a greeter at the door to help you.
  • Your regular caseworker may not be there, so you may be served by another caseworker.
  • We are not yet scheduling in-person update appointments.
  • Mail drop-off is not available. There are three ways to send in your documents:
    • online using MyBenefits – this is the quickest way to send us information
    • by fax: 416-696-3475
    • by mail: PO Box 3888 Stn Industrial Park, Markham, ON L3R 5T2, feel free to use the postage-paid business reply envelope you receive from us every month
  • We ask visitors to use the provincial screening tool before arriving.
  • Face masks must be worn inside. If you do not have a mask, we will give one to you.
  • We have extra safety measures such as plexiglass barriers at the counters, less seating and additional cleaning and disinfecting.
Title Description
Attwell Employment & Social Services

220 Attwell Dr., Toronto, ON M9W 6T9, Canada; 416-392-6400

M9R | M9V | M9W

Beaches Employment & Social Services

1631 Queen St. E., Toronto M4L 1G4; 416-392-3200

M1N | M4E | M4J | M4K | M4L | M4M

Consilium Place Employment & Social Services

100 Consilium Pl., 10th Floor, Toronto M1H 3E3; 416-397-1100

M1C | M1E | M1H  | M1P | M1R

Golden Mile Employment & Social Services

1880 Eglinton Ave. E., Unit 139 Toronto M1L 2L1; 416-392-3400

M1L | M3A | M3C | M4A | M4B | M4C

High Park / Parkdale Employment & Social Services

1900 Dundas St. W., Toronto M6R 3B6; 416-397-7800

M6H | M6K | M6R

Lawrence Square Employment & Social Services

700 Lawrence Ave. W., Suite 330, East Tower, Toronto M6A 3B3; 416-392-6500

M3K | M3L | M3M | M6A | M6B | M6E | M6L

Lesmill Employment & Social Services

This office has moved and is now known as North York Employment & Social Services

Malvern Employment & Social Services

325 Milner Ave., 9th Floor, Toronto M1B 5N1; 416-397-1000

M1B | M1S | M1T | M1V | M1W | M1X

Metro Hall Employment & Social Services

214 Wellington St. W., Toronto M5V 0L9; 416-392-2600

M5G | M5H | M5J | M5K | M5L | M5T | M5V | M5W | M5X | M6J

Metro Hall Employment Services

55 John St., Toronto M5V 3C6; 416-338-2749

North York Employment & Social Services

Toronto; 416-392-2850

M2H | M2J | M2K | M2L | M2M | M2N | M2P | M2R | M3B | M3H

This office is currently under construction.

Regent Park Employment Services

402 Shuter St., Toronto M5A 1X6; 416-392-3456

Rexdale Employment Services

21 Panorama Crt., Suite 21, 2nd Floor, Toronto M9V 4E3; 416-392-2644

Scarborough Village Employment & Social Services

3660 Kingston Rd., Unit K1, Toronto M1M 1R9; 416-392-2800

M1G | M1J | M1K | M1M

The Queensway Employment & Social Services

779 The Queensway, Toronto M8Z 1N4; 416-392-6550

M6P | M6S | M8V | M8W | M8X | M8Y | M8Z | M9A | M9B | M9C

Wellesley Place Employment & Social Services

111 Wellesley St. E., Toronto M4Y 3A7; 416-392-5300

M4X | M4Y | M5A | M5B | M5C | M5E | M5S

Yonge Eglinton Employment & Social Services

150 Eglinton Ave. E., Suite 900, Toronto M4P 3E2; 416-397-1800

M4G | M4H | M4N | M4P | M4R | M4S | M4T | M4V | M4W | M5M | M5N | M5P | M5R | M6C | M6G

Yorkgate Employment & Social Services

1 York Gate Blvd., Unit 108 B, Toronto M3N 3A1; 416-397-9450

M3J | M3N | M9L | M9M

York Humber Employment & Social Services

605 Rogers Rd., Unit C2, Toronto M6M 1B9; 416-392-6200

M6M | M6N | M9N | M9P