Toronto Employment & Social Services Locations

Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. Some locations offer services en français to people who receive Ontario Works.

While receiving Ontario Works assistance your caseworker can help you with:

• accessing financial benefits available through the Ontario Works program
• connecting to health, housing, childcare and other social services
• finding a job or the training needed to find work
• referrals to education, training and employment supports

We are not currently offering in-person workshops, job fairs or information sessions.

Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.

Phone, Online and In-person Services

All Employment & Social Services offices are providing benefits and services by phone, online and in-person. Our phone and in-person hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.

For online service use the MyBenefits application anytime to submit documents, check your payments and message your caseworker.

Before you visit, you should know that:

• If possible, please contact your caseworker first; we may be able to help you over the phone. You can also message your caseworker online and send documents electronically through MyBenefits.
• There will be limited numbers of computers available to apply for social assistance or to access other necessary online services. You may have to wait for one of these computers to become available for use.
• There are three ways to send in your documents:
  • online using MyBenefits – this is the quickest way to send us information
  • by fax: 416-696-3475
  • by mail: PO Box 3888 Stn Industrial Park, Markham, ON L3R 5T2 – feel free to use the postage-paid business reply envelope you receive from us every month

If you visit:

• There will be measures in place to ensure the health and safety of visitors and staff.
• Face masks may be worn inside. If you do not have a mask, we will give one to you.