Toronto Employment & Social Services Locations

If you do not have enough money for food and housing and are in financial need, you can apply online for Ontario Works assistance or call 1-888-999-1142 to apply by phone.

Toronto Employment & Social Services provides financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto. Learn about how to receive services en français.

For those receiving Ontario Works assistance, your caseworker can help you with:

• accessing financial benefits available through the Ontario Works program
• connecting to health, housing, childcare and other social services
• finding a job or the training needed to find work
• referrals to education, training and employment supports

Phone, Online and In-person Services

All Employment & Social Services offices are providing benefits and services by phone, online and in-person. Our phone and in-person hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.

For online service use the MyBenefits application anytime to submit documents, check your payments and message your caseworker.

Before you visit, you should know that:

• We may be able to help you over the phone. If possible, please contact your caseworker first. You can also message your caseworker online and send documents electronically through MyBenefits.
• There are three ways to send in your documents:
  • online using MyBenefits – this is the quickest way to send us information
  • by fax: 416-696-3475
  • by mail: PO Box 3888 Stn Industrial Park, Markham, ON L3R 5T2 – feel free to use the postage-paid business reply envelope you receive from us every month

Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.