If you do not have enough money for food and housing and are in financial need, you can apply for Ontario Works assistance online or by calling 416-338-8888.


Scarborough Village Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. All of our locations provide similar supports.

Due to current COVID-19 restrictions, our offices have a limited number of computers available for use to apply for social assistance or to access other necessary online services. We are not currently offering in-person workshops, job fairs or information sessions.

Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.

Due to life-threatening allergies, please do not bring any products containing bananas or peanuts with you to this building. Please share this message with anyone else you might invite to this office, in order to ensure a safe environment for all.

Exterior image of the Scarborough Village Employment & Social Services location
Scarborough Village Employment & Social Services

Office Location

3660 Kingston Rd, Unit K1
Toronto, ON M1M 1R9

Trip Planner

Mailing Address

PO Box 3888 Stn Industrial Park
Markham, ON L3R 5T2

Postal Codes Served

  • M1G
  • M1J
  • M1K
  • M1M

Phone and Online Services

This office provides benefits and services by phone and online.

For phone service: call 416-392-2800 from 8:30 a.m. to 4:30 p.m., Monday – Friday.

For online service: use the MyBenefits application anytime to submit documents, check your payments and message your caseworker online.

In-person Services

If you need to see someone in person, this office will be open between 9 a.m. and 3:30 p.m., Monday to Friday.

Before you visit, you should know that:

  •  We continue to offer services by phone.
  • You should contact your caseworker first; we may be able to help you over the phone. You can also message your caseworker online and send documents electronically through MyBenefits.
  • There will be limited numbers of computers available to apply for social assistance or to access other necessary online services. You may have to wait for one of these computers to become available for use.

How visiting our offices has changed:

  • We must limit the number of people in our spaces and stay physically distanced (6 feet apart) from each other. For this reason, you may have to wait to enter the office .
  • There will be a greeter at the door to help you.
  • Your regular caseworker may not be there, so you may be served by another caseworker.
  • We are not yet scheduling in-person update appointments.
  • Mail drop-off is not available. There are three ways to send in your documents:
    • online using MyBenefits – this is the quickest way to send us information
    • by fax: 416-696-3475
    • by mail: PO Box 3888 Stn Industrial Park, Markham, ON L3R 5T2, feel free to use the postage-paid business reply envelope you receive from us every month
  • We ask visitors to use the provincial screening tool before arriving.
  • Face masks must be worn inside. If you do not have a mask, we will give one to you.
  • We have extra safety measures such as plexiglass barriers at the counters, less seating and additional cleaning and disinfecting.