Malvern Employment & Social Services

During the Canada Post service disruption, the City is committed to ensuring that residents and businesses can access services and programs with minimal disruption.

Those who receive cheques by mail can pick up at their office beginning November 28th. Identification will be required. Please contact your caseworker if you have questions, and consider registering for other payment options.

Documents can be submitted online using MyBenefits, faxed to 416-696-3475 or dropped off at local offices.

Information for landlords and third-party payees can be found on the impact to City services page.

If you do not have enough money for food and housing and are in financial need, you can apply online for Ontario Works assistance or call 1-888-999-1142 to apply by phone.

 

Malvern Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. All of our locations provide similar supports.

Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.

Exterior image of the Malvern Employment & Social Services location
Malvern Employment & Social Services

Office Location

325 Milner Ave., 9th Floor
Toronto, ON M1B 5N1

Trip Planner

Mailing Address

PO Box 3888 Stn Industrial Park
Markham, ON L3R 5T2

Postal Codes Served

  • M1B
  • M1C
  • M1G
  • M1H
  • M1P
  • M1S
  • M1X

Phone, Online and In-person Services

Our phone and in-person hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.

For online service use the MyBenefits application anytime to submit documents, check your payments and message your caseworker.

Please contact the office or your caseworker to learn about information sessions, workshops or other in-person services being offered at this location.

Before you visit, you should know that:

  • We may be able to help you over the phone. If possible, please contact your caseworker first. You can also message your caseworker online and send documents electronically through MyBenefits.
  • There are three ways to send in your documents:
    • online using MyBenefits– this is the quickest way to send us information
    • by fax: 416-696-3475
    • by mail: PO Box 3888 Stn Industrial Park, Markham, ON L3R 5T2 – feel free to use the postage-paid business reply envelope you receive from us every month

Government Partners

Toronto Children’s Services

Staff from Toronto Children’s Services share our office and they provide help with the cost of licensed child care.

For more information on their services or Child Care Fee Subsidy Office details, phone 416-338-8888.