If you do not have enough money for food and housing and are in financial need, you can apply for Ontario Works assistance online or by calling 416-338-8888.
Malvern Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. All of our locations provide similar supports.
Due to current COVID-19 restrictions, our offices have a limited number of computers available for use to apply for social assistance or to access other necessary online services. We are not currently offering in-person workshops, job fairs or information sessions.
Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.
PO Box 3888 Stn Industrial Park
Markham, ON L3R 5T2
Postal Codes Served
Phone and Online Services
This office provides benefits and services by phone and online.
For phone service: call 416-397-1000 from 8:30 to 4:30, Monday – Friday.
For online service: use the MyBenefits application anytime to submit documents, check your payments and message your caseworker online.
If you need to see someone in person, this office will be open between 9 a.m. and 3:30 p.m., Monday to Friday.
Before you visit, you should know that:
We continue to offer services by phone.
You should contact your caseworker first; we may be able to help you over the phone. You can also message your caseworker online and send documents electronically through MyBenefits.
There will be limited numbers of computers available to apply for social assistance or to access other necessary online services. You may have to wait for one of these computers to become available for use.
How visiting our offices has changed:
We must limit the number of people in our spaces and stay physically distanced (6 feet apart) from each other. For this reason, you may have to wait to enter the office .
There will be a greeter at the door to help you.
Your regular caseworker may not be there, so you may be served by another caseworker.
We are not yet scheduling in-person update appointments.
Mail drop-off is not available. There are three ways to send in your documents:
online using MyBenefits – this is the quickest way to send us information
by fax: 416-696-3475
by mail: PO Box 3888 Stn Industrial Park, Markham, ON L3R 5T2, feel free to use the postage-paid business reply envelope you receive from us every month