As part of the City’s COVID-19 response, the Ontario Works office at this location is providing services by phone and is not open for in-person service. Three locations remain open for in-person service for clients without phone/online access. If you do not have enough money for food and housing and are in financial need, you can apply for Ontario Works assistance online or by calling 416-338-8888.

Exterior image of the Malvern Employment & Social Services location
Malvern Employment & Social Services

Office Location

325 Milner Ave., 9th Floor
Toronto, ON M1B 5N1

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Mailing Address

PO Box 3888 Stn Industrial Park
Markham, ON L3R 5T2

Postal Codes Served

  • M1B
  • M1S
  • M1T
  • M1V
  • M1W
  • M1X

Hours of Operation

  • 8:30 a.m. to 4:30 p.m. Monday – Friday

Malvern Employment & Social Services provides financial benefits through Ontario Works, employment supports and social supports to people living in Toronto. All of our locations provide similar supports.

Help us keep the air we share healthy. Please do not wear or use scented products when visiting our offices.

The Canada Revenue Agency (CRA) has a list of free tax clinics in Toronto to help individuals and families file their taxes. Ontario Works recipients that received social assistance the previous year should receive their T5 in the mail by the end of February.

Government Partners

Toronto Children’s Services

Staff from Toronto Children’s Services share our office and they provide help with the cost of licensed child care.

For more information on their services or Child Care Fee Subsidy Office details, phone 416-338-8888.

Onsite Services

The following organizations visit the office on a regular basis to provide services on-site. For more information, including dates/times these services are available on-site, please call the office.

Housing Help Centre

  • guidance regarding access to affordable housing, housing options and landlord mediation

John Howard Society

  • information on the process for criminal record suspensions

Polycultural Immigrant and Community Services

  • information about services and programs for newcomers


  • job search/training information and access to employment services

Toronto District School Board

Essential Skills

  • one-on-one help and assessments with English literacy, basic math, and referrals to computer training courses

Next Steps

  • job search/training information and access to employment services

Tropicana Community Services

  • help for youth and their families in accessing culturally-appropriate services and employment programs

VPI Working Solutions

  • job search/training information and access to employment services