Help for Rent-Geared-to-Income Applicants

If you need emergency shelter, please call Central Intake at 416-338-4766.

If you need assistance with your MyAccesstoHousingTO application, support is available for you. The Access to Housing Resource Centre or a local Housing Help Centre can help you:

  • apply for Rent-Geared-to-Income housing
  • view and select housing options
  • update your existing application
  • access other housing options, or keep your existing housing and avoid eviction

Need help signing up for a MyAccesstoHousingTO online account?

Access to Housing Toronto is working with Housing Help Centers to host sessions for applicants at various locations throughout the City of Toronto.

During these sessions, participants will learn how to:

  • use the MyAccesstoHousingTO online system
  • apply for RGI and maintain eligibility

Please view the information below for a session in your area. Note, registration may be required for some sessions.

Host Location Date Time Registration Information
Unison Health & Community 1651 Keele St., Third Floor Kam Lau Community Room August 18 1:00 p.m. - 3:00 p.m. Email:

gokce.solmaz@unisonhcs.org or

maricel.lara@unisonhcs.org
The Housing Help Center Albert Campbell Library

496 Birchmount Road

 August 19 10:00 a.m. -12:00 p.m. Not Required
The Housing Help Center Cedarbare Library

545 Markham Road

 August 21 1:00 p.m. - 3:00 p.m. Not Required
The Housing Help Center Albert Campbell Library

496 Birchmount Road

 September 26 2:00 p.m. - 4:00 p.m. Not Required
Monthly Sessions
Margarets Housing Help Centre Margaret's Toronto East Drop In Center

323 Dundas St. E.

 First Tuesday of the month 10:00 a.m. - 12:00 p.m. Not Required
Margarets Housing Help Centre Toronto Reference Library

789 Yonge St.

 Every third Tuesday of the month 2:00 p.m. - 4:00 p.m. Not Required
East York Housing Hub Access Point on Danforth

3079 Danforth

 Every third Wednesday of the month 9:00 a.m. - 12:00 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306
East York Housing Hub Walter Stewart Public Library

170 Memorial Park Avenue

 Every 4th Wednesday of the month 1:00 p.m. - 4:00 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306
Albion Neighbourhood Services 21 Panorma Court, Suite 14 First Tuesday of the month 10:00 a.m. - 2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704
Albion Neighbourhood Services 185 Fifth Street First Thursday of the month 10:00 a.m. - 2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704

Last updated: July 23, 2025

For in-person assistance, bring the following documentation to avoid needing to re-book your appointment:

  • government-issued identification
  • proof of status in Canada
  • Notice of Assessment (NOA)
  • Special Priority Program application and supporting documents, if applying for this program
  • valid email address
  • photocopies of any applicable documentation

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available at the Access to Housing Resource Centre or through Newcomer Services Kiosks across the city:

  • information on education, employment, healthcare, housing and more
  • referrals to community services and City of Toronto programs

Access free WiFi or a computer at any Toronto Public Library location.