Help for Rent-Geared-to-Income Applicants

MyAccesstoHousingTO Help Sessions

Need help signing up for a MyAccesstoHousingTO online account?

Access to Housing Toronto is working with Housing Help Centers to host sessions for applicants at various locations throughout the City of Toronto.

During these sessions, participants will learn how to:

• use the MyAccesstoHousingTO online system
• apply for RGI and maintain eligibility

Please view the information below for a session in your area. Note, registration may be required for some sessions.

Host	Location	Date	Time	Registration Information
The Housing Help Center	Albert Campbell Library 496 Birchmount Road	September 26	2:00 p.m. - 4:00 p.m.	Not Required
TNO – Thorncliffe Park Community Hub	104-10 Gateway Blvd.	September 29	1:30 p.m. - 3:30 p.m.	Email: aidedewoh@tno-toronto.org Call:416-424-2900 ext.4108
TNO – Thorncliffe Park Community Hub	111 Wellesley Street East Employment and Social Services Office	October 2	10:00 a.m. - 12:00 p.m.	Email lsibanda@tno-toronto.org Call: 416-964-6657
TNO – Thorncliffe Park Community Hub	104-10 Gateway Blvd.	October 27	1:30 p.m.- 3:30 p.m.	Email: aidedewoh@tno-toronto.org Call:416-424-2900 ext.4108
TNO – Thorncliffe Park Community Hub	111 Wellesley Street East Employment and Social Services Office	November 6	10:00 a.m. - 12:00 p.m.	Email lsibanda@tno-toronto.org Call: 416-964-6657
TNO – Thorncliffe Park Community Hub	104-10 Gateway Blvd.	November 24	1:30 p.m.- 3:30 p.m.	Email: aidedewoh@tno-toronto.org Call: 416-424-2900 ext.4108
TNO – Thorncliffe Park Community Hub	111 Wellesley Street East Employment and Social Services Office	December 4	10:00 a.m.– 12:00 p.m.	Email lsibanda@tno-toronto.org Call: 416-964-6657
TNO – Thorncliffe Park Community Hub	104-10 Gateway Blvd.	December 22	1:30 p.m.- 12:00 p.m.	Email: aidedewoh@tno-toronto.org Call: 416-424-2900 ext.4108
Monthly Sessions
Margarets Housing Help Centre	Margaret's Toronto East Drop In Center 323 Dundas St. E.	First Tuesday of the month	10:00 a.m. - 12:00 p.m.	Not Required
Margarets Housing Help Centre	Toronto Reference Library 789 Yonge St.	Third Tuesday of the month	2:00 p.m. - 4:00 p.m.	Not Required
East York Housing Hub	Access Point on Danforth 3079 Danforth	Third Wednesday of the month	9:00 a.m. - 12:00 p.m.	Email: eyhhc@eyetfrp.ca Call: 416-698-9306
East York Housing Hub	Walter Stewart Public Library 170 Memorial Park Avenue	Fourth Wednesday of the month	1:00 p.m. - 4:00 p.m.	Email: eyhhc@eyetfrp.ca Call: 416-698-9306
Albion Neighbourhood Services	21 Panorma Court, Suite 14	First Tuesday of the month	10:00 a.m. - 2:30 p.m.	Email: huda@albionservices.ca Call: 416-740-3704
Albion Neighbourhood Services	185 Fifth Street	First Thursday of the month	10:00 a.m. - 2:30 p.m.	Email: huda@albionservices.ca Call: 416-740-3704

Last updated: July 23, 2025

In-Person

• book an appointment at the Access to Housing Resource Centre
• visit your nearest Housing Help Centre

For in-person assistance, bring the following documentation to avoid needing to re-book your appointment:

• government-issued identification
• proof of status in Canada
• Notice of Assessment (NOA)
• Special Priority Program application and supporting documents, if applying for this program
• valid email address
• photocopies of any applicable documentation

Newcomer Support

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available at the Access to Housing Resource Centre or through Newcomer Services Kiosks across the city:

• information on education, employment, healthcare, housing and more
• referrals to community services and City of Toronto programs

Other Supports and Benefits

Access free WiFi or a computer at any Toronto Public Library location.