Help for Rent-Geared-to-Income Applicants

If you need emergency shelter, please call Central Intake at 416-338-4766.

If you need assistance with your MyAccesstoHousingTO application, support is available for you. The Access to Housing Resource Centre or local Housing Help & Support Services can help you:

  • apply for Rent-Geared-to-Income housing
  • view and select housing options
  • update your existing application
  • access other housing options, or keep your existing housing and avoid eviction

Need help with your MyAccesstoHousingTO application? Housing Help Centres host sessions for applicants at various locations throughout Toronto.

At these sessions, participants will learn how to:

  • use the MyAccesstoHousingTO online system
  • apply for RGI housing and maintain eligibility

Please view the information below for a session in your area. Registration may be required for some sessions.

MyAccesstoHousingTO Help Sessions
Host Location Date Time Registration Information
West Toronto Community and Legal Services 900 Dufferin St., Unit 219

Dufferin Employment and Social Services Office

 December 18 11:00 a.m.-1:00 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6
TNO – Thorncliffe Park Community Hub 104-10 Gateway Blvd. December 22 1:30 p.m.-12:00 p.m. Email: aidedewoh@tno-toronto.org

Call: 416-424-2900 ext.4108
Centre francophone du Grand Toronto (CFGT) Main Office:

555 Richmond St. W., 3rd Floor

 

 January 20, 2026 1:00 p.m.-2:00 p.m. Note: Sessions are in French
Centre francophone du Grand Toronto (CFGT) Scarborough Location:

2202 Eglinton Ave. E., Main Floor

 February 10, 2026 1:00 p.m.-2:00 p.m. Note: Sessions are in French
Centre francophone du Grand Toronto (CFGT) Toronto Reference Library

789 Yonge St.

 March 26, 2026 4:00 p.m.-5:30 p.m. Note: Sessions are in French
Monthly Sessions
Unison Health and Community Services 1651 Keele St.

3rd Floor Computer Room

 First Monday of the month 2:00 p.m.-4:00 p.m. Email: erin.shaw@unisonhcs.org

Call: 416-653-5400 x1254
Margaret's Housing Help Centre Margaret's Toronto East Drop-In Centre

323 Dundas St. E.

 First Tuesday of the month 10:00 a.m.-12:00 p.m. Not Required
Margaret's Housing Help Centre Toronto Reference Library

789 Yonge St.

 Third Tuesday of the month 2:00 p.m.-4:00 p.m. Not Required
East York Housing Hub Access Point on Danforth

3079 Danforth Ave.

 Third Wednesday of the month 9:00 a.m.-12:00 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306
East York Housing Hub Walter Stewart Public Library

170 Memorial Park Ave.

 Fourth Wednesday of the month 1:00 p.m.-4:00 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306
Albion Neighbourhood Services 21 Panorama Ct., Suite 14 First Tuesday of the month 10:00 a.m.-2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704
Albion Neighbourhood Services 185 Fifth St. First Thursday of the month 10:00 a.m.-2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704

For in-person assistance, bring the following documentation to avoid needing to re-book your appointment:

  • government-issued identification
  • proof of status in Canada
  • Notice of Assessment (NOA)
  • Special Priority Program application and supporting documents, if applying for this program
  • valid email address
  • photocopies of any applicable documentation

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available at the Access to Housing Resource Centre or through Newcomer Services Kiosks across the city:

  • information on education, employment, healthcare, housing and more
  • referrals to community services and City of Toronto programs

Access free WiFi or a computer at any Toronto Public Library location.