If you need emergency shelter, please call Central Intake at 416-338-4766.

If you need assistance with your MyAccesstoHousingTO application, support is available for you. The Access to Housing Resource Centre or local Housing Help & Support Services can help you:

  • apply for Rent-Geared-to-Income housing
  • view and select housing options
  • update your existing application
  • access other housing options, or keep your existing housing and avoid eviction

Need help signing up for a MyAccesstoHousingTO online account?

Access to Housing Toronto is working with Housing Help Centers to host sessions for applicants at various locations throughout the City of Toronto.

During these sessions, participants will learn how to:

  • use the MyAccesstoHousingTO online system
  • apply for RGI and maintain eligibility

Please view the information below for a session in your area. Note, registration may be required for some sessions.

MyAccesstoHousingTO Help Sessions
Host Location Date Time Registration Information
The Housing Help Centre Albert Campbell Library

496 Birchmount Road

September 26 2:00 p.m.-4:00 p.m. Not Required
TNO – Thorncliffe Park Community Hub 104-10 Gateway Blvd. September 29 1:30 p.m.-3:30 p.m. Email: aidedewoh@tno-toronto.org

Call:416-424-2900 ext.4108

Centre francophone du Grand Toronto (CFGT) Main Office 555 Richmond St West, 3rd Floor September 30 10:00 a.m.-11:00 a.m. Note: Sessions are in French
TNO – Thorncliffe Park Community Hub 111 Wellesley Street East

Employment and Social Services Office

October 2 10:00 a.m.- 2:00 p.m. Email lsibanda@tno-toronto.org

Call: 416-964-6657

ACSA – Agincourt Community Services Association 4155 Sheppard Avenue East, Suite 100 October 6 10:00 a.m.-12:00 p.m. Email: housing@acsa.ca

Call: 437-313-6912

West Toronto Community and Legal Services 900 Dufferin Street Unit 219

Dufferin Employment and Social Services Office

October 7 2:30 p.m.-4:30 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6

Centre francophone du Grand Toronto (CFGT) Toronto Reference Library,

789 Yonge Street

October 10 6:00 p.m.-7:30 p.m. Note: Sessions are in French
West Toronto Community and Legal Services 900 Dufferin Street Unit 219

Dufferin Employment and Social Services Office

October 23 11:00 a.m.-1:00 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6

TNO – Thorncliffe Park Community Hub 104-10 Gateway Blvd. October 27 1:30 p.m.- 3:30 p.m. Email: aidedewoh@tno-toronto.org

Call:416-424-2900 ext.4108

ACSA – Agincourt Community Services Association 4155 Sheppard Avenue East, Suite 100 October 27 10:00 a.m.-12:00 p.m. Email: housing@acsa.ca

Call: 437-313-6912

Centre francophone du Grand Toronto (CFGT) Scarborough Location

2202 Eglington Avenue East Main Floor

October 28 10:00 a.m.-1:00 a.m. Note: Sessions are in French
West Toronto Community and Legal Services 900 Dufferin Street Unit 219

Dufferin Employment and Social Services Office

November 4 2:30 p.m.-4:30 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6

TNO – Thorncliffe Park Community Hub 111 Wellesley Street East

Employment and Social Services Office

November 6 10:00 a.m.-12:00 p.m. Email lsibanda@tno-toronto.org

Call: 416-964-6657

Centre francophone du Grand Toronto (CFGT) City Hall - Nathan Phillips Square

100 Queen Street West

November 10 10:00 a.m.-11:00 a.m. Note: Sessions are in French
ACSA – Agincourt Community Services Association 4155 Sheppard Avenue East, Suite 100 November 17 10:00 a.m.-12:00 p.m.

2:00 p.m.-3:30 p.m.

Email: housing@acsa.ca

Call: 437-313-6912

West Toronto Community and Legal Services 900 Dufferin Street Unit 219

Dufferin Employment and Social Services Office

November 20 11:00 a.m.-1:00 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6

TNO – Thorncliffe Park Community Hub 104-10 Gateway Blvd. November 24 1:30 p.m.- 3:30 p.m. Email: aidedewoh@tno-toronto.org

Call: 416-424-2900 ext.4108

West Toronto Community and Legal Services 900 Dufferin Street Unit 219

Dufferin Employment and Social Services Office

December 2 11:00 a.m.-1:00 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6

TNO – Thorncliffe Park Community Hub 111 Wellesley Street East

Employment and Social Services Office

December 4 10:00 a.m.-12:00 p.m. Email lsibanda@tno-toronto.org

Call: 416-964-6657

ACSA – Agincourt Community Services Association 4155 Sheppard Avenue East, Suite 100 December 8 10:00 a.m.-12:00 p.m.

2:00 p.m.-3:30 p.m.

Email: housing@acsa.ca

Call: 437-313-6912

West Toronto Community and Legal Services 900 Dufferin Street Unit 219

Dufferin Employment and Social Services Office

December 18 11:00 a.m.-1:00 p.m. Register here:

https://forms.gle/hmYtkmQTvogjS9ei6

TNO – Thorncliffe Park Community Hub 104-10 Gateway Blvd. December 22 1:30 p.m.-12:00 p.m. Email: aidedewoh@tno-toronto.org

Call: 416-424-2900 ext.4108

Centre francophone du Grand Toronto (CFGT) Main Office:

555 Richmond Street West 3rd Floor

 

January 20, 2026 1:00 p.m.-2:00 p.m. Note: Sessions are in French
Centre francophone du Grand Toronto (CFGT) Scarborough Location:

2202 Eglington Avenue East Main Floor, Scarborough

February 10, 2026 1:00 p.m.-2:00 p.m. Note: Sessions are in French Language
Centre francophone du Grand Toronto (CFGT) Toronto Reference Library

789 Yonge Street

March 26, 2026 4:00 p.m.-5:30 p.m. Note: Sessions are in French
Monthly Sessions
Unision Health and Community Services 1651 Keele Street

3rd Floor Computer Room

First Monday of the month 2:00 p.m.-4:00 p.m. Email: erin.shaw@unisonhcs.org

Call: 416-653-5400 x1254

Margarets Housing Help Centre Margaret's Toronto East Drop In Center

323 Dundas St. E.

First Tuesday of the month 10:00 a.m.-2:00 p.m. Not Required
Margarets Housing Help Centre Toronto Reference Library

789 Yonge St.

Third Tuesday of the month 2:00 p.m.-4:00 p.m. Not Required
East York Housing Hub Access Point on Danforth

3079 Danforth

Third Wednesday of the month 9:00 a.m.-12:00 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306

East York Housing Hub Walter Stewart Public Library

170 Memorial Park Avenue

Fourth Wednesday of the month 1:00 p.m.-4:00 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306

Albion Neighbourhood Services 21 Panorma Court, Suite 14 First Tuesday of the month 10:00 a.m.-2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704

Albion Neighbourhood Services 185 Fifth Street First Thursday of the month 10:00 a.m.-2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704

For in-person assistance, bring the following documentation to avoid needing to re-book your appointment:

  • government-issued identification
  • proof of status in Canada
  • Notice of Assessment (NOA)
  • Special Priority Program application and supporting documents, if applying for this program
  • valid email address
  • photocopies of any applicable documentation

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available at the Access to Housing Resource Centre or through Newcomer Services Kiosks across the city:

  • information on education, employment, healthcare, housing and more
  • referrals to community services and City of Toronto programs

Access free WiFi or a computer at any Toronto Public Library location.