Help for Rent-Geared-to-Income Applicants

If you need emergency shelter, please call Central Intake at 416-338-4766.

If you need assistance with your MyAccesstoHousingTO application, support is available for you. The Access to Housing Resource Centre or a local Housing Help Centre can help you:

  • apply for Rent-Geared-to-Income housing
  • view and select housing options
  • update your existing application
  • access other housing options, or keep your existing housing and avoid eviction

Need help signing up for a MyAccesstoHousingTO online account?

Access to Housing Toronto is working with Housing Help Centers to host sessions for applicants at various locations throughout the City of Toronto.

During these sessions, participants will learn how to:

  • use the MyAccesstoHousingTO online system
  • apply for RGI and maintain eligibility

Please view the information below for a session in your area. Note, registration may be required for some sessions.

Host Location Date Time Registration Information
The Neighbourhood Organization 111 Wellesley St. E. June 5 10 a.m. to noon Email: lsibanda@tno-toronto.org
The Neighbourhood Organization 104-10 Gateway Blvd. June 30 1:30 to 3 p.m. Call: 416-424-2900 ext.: 4108
The Neighbourhood Organization 111 Wellesley St. E. July 3 10 a.m. to noon Email: lsibanda@tno-toronto.org

Call: 416-964-6657
Unison Health & Community 1651 Keele St., Third Floor Kam Lau Community Room June 16 1 to 3 p.m. Email: gokce.solmaz@unisonhcs.org or maricel.lara@unisonhcs.org
Unison Health & Community 1651 Keele St., Third Floor Kam Lau Community Room August 18

 

 1 to 3 p.m.

 

 Email:

gokce.solmaz@unisonhcs.org or maricel.lara@unisonhcs.org
Margarets Housing Help Centre Margaret’s Toronto East Drop In Center- 323 Dundas St. E. First Tuesday of the month 10 a.m. to noon Not Required
Margarets Housing Help Centre Toronto Reference Library -789 Yonge St. Every third Tuesday of the month 2 to 4 p.m. Not Required
East York Housing Hub Access Point on Danforth – 3079 Danforth Every third Wednesday of the month 9 a.m. to noon Email: eyhhc@eyetfrp.ca

Call: 416-6989306

Last updated: May 27, 2025

For in-person assistance, bring the following documentation to avoid needing to re-book your appointment:

  • government-issued identification
  • proof of status in Canada
  • Notice of Assessment (NOA)
  • Special Priority Program application and supporting documents, if applying for this program
  • valid email address
  • photocopies of any applicable documentation

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available at the Access to Housing Resource Centre or through Newcomer Services Kiosks across the city:

  • information on education, employment, healthcare, housing and more
  • referrals to community services and City of Toronto programs

Access free WiFi or a computer at any Toronto Public Library location.