All residents, regardless of immigration status, can access the Newcomer Services Kiosk program without fear of being asked for proof of status. See below to find out which sites provide in-person appointments and which offer virtual appointments.

 

Learn more about City services and community supports for newcomers through Newcomer Services Kiosks across Toronto. Meet with a settlement worker and take advantage of the following free and confidential services:

  • Information on education, employment, healthcare, housing and more
  • Referrals to community services and City of Toronto programs
  • Access to language-specific supports

Kiosk days, hours and staff availability are subject to change. Call ahead before visiting any location to confirm that services are available.

Location: Toronto City Hall

Name Contact Information Languages Available Website Availability
(In-person)
Toronto City Hall Information
Stephen Kamlasaran Phone: 416-802-2683
Email: skamlasaran@tno-toronto.org
English The Neighbourhood Organization  Mondays & Tuesdays
Oksana Nazarova Phone: 647-217-2641
Email: onazarova@nych.ca 
English, Russian and Ukrainian North York Community House Wednesdays
Shakira Quraishi Phone: 416-997-2175
Email: squraishi@culturelink.ca
English and Persian CultureLink Thursdays & Fridays

 

Location: Etobicoke Civic Centre

Name Contact Information Languages Available Website Availability (by appointment only)
Etobicoke Civic Center Information 
Ghazwan Toma Phone: 647-637-4176
Email: gtoma@nych.ca
English, Chaldean, Assyrian and Arabic North York Community House Wednesdays & Fridays

Location: 176 Elm St.

Name Contact Information Languages Available Website Availability
(In-Person)
176 Elm St. Information 
Shakira Quraishi Phone: 416-997-2175
Email: squraishi@culturelink.ca
English and Persian CultureLink Tuesdays
Grace Yoo Phone: 647-564-7298
Email: sgyoo@tno-toronto.org
English and Korean The Neighbourhood Organization  Wednesdays
Olisa Thompson Phone: 416-710-2493
Email: othompson@culturelink.ca
English CultureLink Thursdays

 

Community Center Name
Community Center Name Name & Contact Information Languages Available Website Availability (In-Person)
Don Montgomery Community Recreation Centre Yamo Said Ogho
Phone: 647-296-0835
Email: ysaidogho@tno-toronto.org
English, Dari, Farsi, Tajik and Russian The Neighbourhood Organization  Wednesdays
Milliken Park Community Recreation Centre Jiawen (Wendy) Liu
Phone: 437-900-0627
Email: jliu@ccscan.ca
English, Mandarin and Cantonese Catholic Crosscultural Services  Tuesdays
Parkway Forest Community Centre Judy Du
Phone: 416-677-2914
Email: Judy.Du@cicscanada.com
English and Mandarin Centre for Immigrant & Community Services  Fridays
Wellesley Community Centre Olisa Thompson
Phone: 416-710-2493
Email: othompson@culturelink.ca
English CultureLink  Wednesdays

 

Office Location Name & Contact Information Languages Available Website Availability (In-Person)
Employment & Social Services Offices
Wellesley Place Employment & Social Services Shakira Quraishi
Phone: 416-997-2175
Email: squraishi@culturelink.ca
English and Persian CultureLink  Mondays
Dufferin Employment & Social Services Olisa Thompson
Phone: 416-710-2493
Email: othompson@culturelink.ca
English CultureLink  Mondays
Yonge Eglinton Employment & Social Services Olha Ihnatova
Phone: 416-432-1588
Email: oihnatova@tno-toronto.org
English and Ukrainian The Neighbourhood Organization  Tuesdays
York Humber Employment & Social Services Martha Alvarado
Phone: 416-276-6117
Email: malvarado@nych.ca
English and Spanish North York Community House  Wednesdays
Lawrence Square Employment & Social Services Not specified English City of Toronto Tuesdays
Atwell Employment & Social Services Salma Ahmed
Phone: 647-296-8067
Email: sahmed@nych.ca
English, Bengali, Urdu and Hindi North York Community House  Tuesdays
Scarborough Village Employment & Social Services Pratibha Bhole English Catholic Crosscultural Services Thursdays
North York Employment & Social Services Tetiana Tymoshenko
Phone: 647-215-3326
Email: tetiana.tymoshenko@cicscanada.co
English Centre for Immigrant & Community Services  First Thursday each month
Bridlewood Employment & Social Services Sharon Or
Email: Sharon.Or@cicscanada.com
Yentl Liang
Email: Yentl.Liang@cicscanada.com
Enoch To
Email: Enoch.To@cicscanada.com
English Centre for Immigrant & Community Services  Thursdays

 

Date modified: June 23, 2026