All residents, regardless of immigration status, can access the Newcomer Services Kiosk program without fear of being asked for proof of status. See below to find out which sites provide in-person appointments and which offer virtual appointments.

 

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available through Newcomer Services Kiosks across the city:

  • information on education, employment, healthcare, housing and more
  • referrals to community services and City of Toronto programs
  • access to language-specific supports across the city of Toronto

In-Person & Virtual Appointments

Civic Centres

Toronto City Hall
100 Queen St. W.
Mehrraz Ahangar
Telephone: 647-296-8257
Email: mahangar@nych.ca
Languages available: English, Farsi, Dari, Persian
North York Community House

Oday Abdaljawwad
Telephone: 647-296-0173
Email: oabdaljawwad@tno-toronto.org
Languages available: English, Arabic
TNO-The Neighbourhood Organization

Shakira Quraishi
Telephone: 416-997-2175
Email: squraishi@culturelink.ca
Languages available: English, Persian
CultureLink

Etobicoke Civic Centre
399 The West Mall
Ghazwan Toma
Telephone: 647-637-4176
Email: gtoma@nych.ca
Languages available: English, Chaldean, Assyrian, Arabic
North York Community House

Access to Housing

176 Elm St.
Leah Ju
Telephone: 647-564-7298
Email: lju@tno-toronto.orgĀ 
Languages available: English, Korean
The Neighbourhood Organization

Olisa Thompson
Telephone: 416-710-2493
Email: othompson@culturelink.ca
Languages available: English
CultureLink

Community Centres

Don Montgomery Community Recreation Centre
2467 Eglinton Ave. E.
Jhilik Sarker
Telephone: 647-296-0769
Email: jsarker@tno-toronto.org
Languages available: English, Bengali, Hindi, Urdu
The Neighbourhood Organization

Milliken Park Community Recreation Centre
4325 McCowan Rd.
Rend Sahib
Telephone: 437-747-4597
Email: rsahib@ccscan.ca
Languages available: English, Arabic
Catholic Crosscultural Services

Parkway Forest Community Centre
55 Forest Manor Rd.
Judy Du
Telephone: 416-677-2914
Email: Judy.Du@cicscanada.com
Languages available: English, Mandarin
Centre for Immigrant & Community Services

Wellesley Community Centre
495 Sherbourne St.
Olisa Thompson
Telephone: 416-710-2493
Email: othompson@culturelink.ca
Languages available: English
CultureLink

Virtual Appointments

Employment & Social Services Offices

Golden Mile Employment & Social Services
Kathy Feng
Telephone: 416-296-0157
Email: kfeng@tno-toronto.org
Languages available: English, Mandarin, Cantonese
The Neighbourhood Organization

Lawrence Square Employment & Social Services
Lucy Santos
Telephone: 647-296-0935
Email: lsantos@nych.ca
Languages available: English, Spanish
North York Community House

Scarborough Village Employment & Social Services
Houri Sabha
Telephone: 647-338-6300
Email: hsabha@ccscan.ca
Languages available: English, French, Farsi, Turkish, Azeri
Catholic Crosscultural Services

Wellesley Place Employment & Social Services
Shakira Quraishi
Telephone: 416-997-2175
Email: squraishi@culturelink.ca
Languages available: English, Persian
CultureLink

Yonge Eglinton Employment & Social Services
Kathy Feng
Telephone: 416-296-0157
Email: kfeng@tno-toronto.org
Languages available: English, Mandarin, Cantonese
The Neighbourhood Organization

York Humber Employment & Social Services
Martha Alvarado
Telephone: 416-276-6117
Email: malvarado@nych.ca
Languages available: English, Spanish
North York Community House