Newcomer Services Kiosks

All residents, regardless of immigration status, can access the Newcomer Services Kiosk program without fear of being asked for proof of status. See below to find out which sites provide in-person appointments and which offer virtual appointments.

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available through Newcomer Services Kiosks across the city:

information on education, employment, healthcare, housing and more
referrals to community services and City of Toronto programs
access to language-specific supports across the city of Toronto

Civic Centres

Toronto City Hall
100 Queen St. W.
In-person from Monday to Friday

Jana Fares
Telephone: 647-221-9561
Email: jfares@tno-toronto.org
Languages available: English, Arabic
TNO-The Neighbourhood Organization

Kateryna Vents
Telephone: 647-629-1385
Email: kvents@nych.ca
Languages available: Englsih, Ukrainian
North York Community House

Shakira Quraishi
Telephone: 416-997-2175
Email: squraishi@culturelink.ca
Languages available: English, Persian
CultureLink

Etobicoke Civic Centre
399 The West Mall
In-person on Wednesdays and Fridays

Ghazwan Toma
Telephone: 647-637-4176
Email: gtoma@nych.ca
Languages available: English, Chaldean, Assyrian, Arabic
North York Community House

Access to Housing

176 Elm St.
In-person on Tuesdays and Thursdays

Shakira
Telephone: 647-564-7298
Email: lju@tno-toronto.org
Languages available: English, Korean
The Neighbourhood Organization

Olisa Thompson
Telephone: 416-710-2493
Email: othompson@culturelink.ca
Languages available: English
CultureLink

Community Centres

Don Montgomery Community Recreation Centre
2467 Eglinton Ave. E.
In-person on Wednesdays

Ahmad Monsef
Telephone: 647-296-0486
Email: amonsef@tno-toronto.org
Languages available: English, Farsi, Dari, Pashto
The Neighbourhood Organization

Milliken Park Community Recreation Centre
4325 McCowan Rd.
In-person on Tuesdays

Rend Sahib
Telephone: 437-747-4597
Email: rsahib@ccscan.ca
Languages available: English, Arabic
Catholic Crosscultural Services

Parkway Forest Community Centre
55 Forest Manor Rd.
In-person on Fridays

Judy Du
Telephone: 416-677-2914
Email: Judy.Du@cicscanada.com
Languages available: English, Mandarin
Centre for Immigrant & Community Services

Wellesley Community Centre
495 Sherbourne St.
In-person on Wednesdays

Olisa Thompson
Telephone: 416-710-2493
Email: othompson@culturelink.ca
Languages available: English
CultureLink

Employment & Social Services Offices