Help for Rent-Geared-to-Income Applicants

If you need emergency shelter, please call Central Intake at 416-338-4766.

If you need assistance with your MyAccesstoHousingTO application, support is available for you. The Access to Housing Resource Centre or a local Housing Help Centre can help you:

  • apply for Rent-Geared-to-Income housing
  • view and select housing options
  • update your existing application
  • access other housing options, or keep your existing housing and avoid eviction

Need help signing up for a MyAccesstoHousingTO online account?

Access to Housing Toronto is working with Housing Help Centers to host sessions for applicants at various locations throughout the City of Toronto.

During these sessions, participants will learn how to:

  • use the MyAccesstoHousingTO online system
  • apply for RGI and maintain eligibility

Please view the information below for a session in your area. Note, registration may be required for some sessions.

Host Location Date Time Registration Information
Agincourt Community Services Association 4155 Sheppard Ave E, Suite 100 May 12
May 26		 10 a.m. – 12 p.m. Email: housing@acsa.ca

Call: The Housing Hub Intake Line at 437-313-6912
Unison Health & Community Services 1651 Keele St, Third Floor Kam Lau Community Room May 12 1-3 p.m. Email: gokce.solmaz@unisonhcs.org or maricel.lara@unisonhcs.org
Unison Health & Community Services 1651 Keele St, Third Floor Kam Lau Community Room June 16 1-3 p.m. Email: gokce.solmaz@unisonhcs.org or maricel.lara@unisonhcs.org
Unison Health & Community Services 1651 Keele St, Third Floor Kam Lau Community Room August 18 1-3 p.m. Email: gokce.solmaz@unisonhcs.org or maricel.lara@unisonhcs.org
Margaret’s Housing Help Centre Margaret’s Toronto East Drop In Center- 323 Dundas St. E. First Tuesday of the month 10 a.m.  – 12 p.m. Not Required
Margaret’s Housing Help Centre Toronto Reference Library- 789 Yonge Street Third Wednesday of the month 2-4 p.m. Not Required
East York Housing Hub Access Point on Danforth – 3079 Danforth Third Wednesday of the month 9 a.m. – 12 p.m.

 

 Email: eyhhc@eyetfrp.ca

Call: 416-698-9306
East York Housing Hub Walter Stewart Public Library Fourth Wednesday of the month 1-4 p.m. Email: eyhhc@eyetfrp.ca

Call: 416-698-9306
Albion Neighbourhood Services 21 Panorma Court, Suite 14, Toronto First Tuesday of the month 10:00 a.m. – 2:30 p.m. Email: huda@albionservices.ca

Call: 416-740-3704
Albion Neighbourhood Services 185 Fifth Street First Thursday of the month 10:00 a.m. – 2:30 p.m.  

Email: huda@albionservices.ca

Call: 416-740-3704

Last updated: May 8, 2025

For in-person assistance, bring the following documentation to avoid needing to re-book your appointment:

  • government-issued identification
  • proof of status in Canada
  • Notice of Assessment (NOA)
  • Special Priority Program application and supporting documents, if applying for this program
  • valid email address
  • photocopies of any applicable documentation

Learn more about City services and community supports for newcomers through the Newcomer Services Kiosks. Meet with a settlement worker and take advantage of the following free and confidential services available at the Access to Housing Resource Centre or through Newcomer Services Kiosks across the city:

  • information on education, employment, healthcare, housing and more
  • referrals to community services and City of Toronto programs

Please be on time for your appointment to avoid cancellation and rebooking.

Access free WiFi or a computer at any Toronto Public Library location.