To provide client(s) and/or their advocate(s) access to personal information contained in Divisional files and/or various types of internal records retained by Employment and Social Services, using principles in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
There are two ways in which clients and/or their advocate(s) can gain access to personal information or internal records held by Employment and Social Services:
1.There are two ways in which a formal request can be made:
(i) Either the client and/or their advocate(s) can contact the CIMS office directly to make the request. Refer to the CIMS website for contact information.
(ii) If a formal request is made through the local Social Services office, the Access/Correction Request form must be completed and signed and is then forwarded to the CIMS office.
2. There is a fee for access to information. The CIMS office is responsible for the collection of fees.