Read about Ontario Works policies and Toronto Employment & Social Services procedures.

Letter Policy or Procedure
#

16 & 17 Year Olds

60 to 64 Year Olds

A

Absence from Ontario

Abuse

Access and Privacy

Advanced Age Item

Appeals

Applicant/Participant Ontario Works

Application for Assistance

Applying for Ontario Disability Support Program Income Support (ODSP)

Assets

Assignments

B

Basic Financial and Employment Assistance

Benefits – Mandatory and Discretionary

Board and Lodging

C

Child Abuse

Child Care Start-Up Costs

Community Legal Education Ontario (CLEO)

Confidentiality

Co-Residence

D

Dental Services

Dependent Adult

Dependent Child

Determining Financial Eligibility

E

Early Retirement Benefits

Emergency Energy Fund (EEF)

Employment Opportunities System (EOS) Privacy Policy

Extended Health Benefit

F

Fair Pass Transit Discount Program

Fuel – Energy for Heat

Funerals and Burials

G

Gifts, Loans and Donations

Guide Dog Benefit

H

Hardship Fund

Home Visits

Housing Stabilization Fund

I

Immigrants

Incarceration / Persons Detained in Custody

Income

J n/a
K n/a
L Labour Disputes
M

Medical Benefits

Medical Transportation

N Newborn Allowance
O n/a
P

Patients in Hospital

Pay Direct and Trusteeship

Payment of Assistance

Post-Secondary Educational Institutions – Eligibility

Pursuing Other Financial Resources

Q Quit/Fired
R Residence
S

Sole Support Parent

Special Diet

Special Services Items

T

Temporary Care Assistance

Trusteeship and Pay Direct

U  Utilities
V n/a
W n/a
X n/a
Y n/a
Z n/a