The T5007 statement of benefits, or “T5” for short, is a tax slip that the Ministry of Community and Social Services issues to people who have received social assistance. You will receive a T5 in the mail by the end of February if you received social assistance during the previous year.

If you have not received or have lost your Ontario Works T5 slip, call Toronto Employment and Social Services for a replacement at 416-338-8888 (select option 3, then select the option to speak with staff about obtaining a T5) between 8:30 a.m. to 5 p.m. Monday through Friday. You will need to have your Social Insurance Number available when you call.

Please note that, for T5 replacements, Toronto Employment and Social Services:

  • does not issue slips for amounts less than $500.00
  • issues slips in the applicant’s name only
  • includes benefits paid such as Special Diet but does not include all benefits
  • cannot issue a replacement T5 to you if you are currently receiving assistance in another municipality or from Ontario Disability Support Program (ODSP)
  • cannot change the amount shown on the original copy of the T5 as it is issued by the Ministry of Community and Social Services
  • if you have no fixed address, T5 pick-up will be available at locations that are open. Please call ahead.

Should you wish to dispute your T5 amount, you can discuss the amount with your caseworker if you are still receiving funds from Ontario Works.  If you are no longer receiving funds from Ontario Works, you can call 416-338-8888 (select option 3, then select the option to speak with staff about obtaining a T5).

If you need help with your tax return, there are No Cost Online Income Tax Filing Services, Other Filing Options and a list of free tax clinics in Toronto available through the Canada Revenue Agency (CRA).

For additional information about filing your income tax, please call the CRA’s tax enquiry line at 1-800-959-8281.

Read more about Ontario Works.