If you need emergency shelter, please call Central Intake at 416-338-4766.
If you need assistance with your MyAccesstoHousingTO application, the Access to Housing Resource Centre, local Housing Help & Support Services or Newcomer Support Kiosks can help you.
Make sure to always bring your government issued photo ID with you. You may need additional documentation if applying in-person.
You can also access free WiFi or a computer at any Toronto Public Library location.
Need help with your MyAccesstoHousingTO application? Housing Help Centres host sessions for applicants at various locations throughout Toronto.
At these sessions, participants will learn how to:
Please view the information below for a session in your area. Registration may be required for some sessions.
| Host | Location | Date | Time | Registration Information |
|---|---|---|---|---|
| Centre francophone du Grand Toronto (CFGT) | Scarborough Location:
2202 Eglinton Ave. E., Main Floor |
February 10, 2026 | 1 p.m. to 2 p.m. | Note: Sessions are in French |
| Centre francophone du Grand Toronto (CFGT) | Toronto Reference Library
789 Yonge St. |
March 26, 2026 | 4 p.m. to 5:30 p.m. | Note: Sessions are in French |
| Host | Location | Date | Time | Registration Information |
|---|---|---|---|---|
| Unison Health and Community Services | 1651 Keele St.
3rd Floor Computer Room |
First Monday of the month | 2 p.m. to 4 p.m. | Email: erin.shaw@unisonhcs.org
Call: 416-653-5400 x1254 |
| Margaret's Housing Help Centre | Margaret's Toronto East Drop-In Centre
323 Dundas St. E. |
First Tuesday of the month | 10 a.m. to 12 p.m. | Not Required |
| Margaret's Housing Help Centre | Toronto Reference Library
789 Yonge St. |
Third Tuesday of the month | 2 p.m. to 4 p.m. | Not Required |
| East York Housing Hub | Access Point on Danforth
3079 Danforth Ave. |
Third Wednesday of the month | 9 a.m. to 12 p.m. | Email: eyhhc@eyetfrp.ca
Call: 416-698-9306 |
| East York Housing Hub | Walter Stewart Public Library
170 Memorial Park Ave. |
Fourth Wednesday of the month | 1 p.m. to 4 p.m. | Email: eyhhc@eyetfrp.ca
Call: 416-698-9306 |
| Albion Neighbourhood Services | 21 Panorama Ct., Suite 14 | First Tuesday of the month | 10 a.m. to 2:30 p.m. | Email: huda@albionservices.ca
Call: 416-740-3704 |
| Albion Neighbourhood Services | 185 Fifth St. | First Thursday of the month | 10 a.m. to 2:30 p.m. | Email: huda@albionservices.ca
Call: 416-740-3704 |
The City of Toronto recognizes that some applicants may require additional support to submit and maintain an RGI application and participate in the choice-based process for reasons including, but not limited to disabilities, language barriers, or digital literacy challenges.
Complete the Accommodation Request Form. If you require assistance with completing the request form, contact the Application Support Centre at 416-338-8888.
Each request will be reviewed on a case-by-case basis and staff will work with the applicant to determine appropriate accommodations based on their individual needs and circumstances.