Property Tax & Utility Bills – eBilling

Property owners may enrol in the City’s eBilling service to receive email notifications of their digital property tax and utility bills (eBills). Property tax bills and utility bills for the current year plus one previous year will be available to be accessed, saved and downloaded.

Enrolling in eBilling

To enrol, customers will follow the instructional prompts in the Property Tax Lookup or Utility Account Lookup tools:

  1. Sign in to the online Lookup tool with information from your property tax and/or utility bill.
  2. Select “Enrol in eBilling”, review and accept the Terms and Conditions.
  3. Follow the instructional prompts
  4. Users will receive a verification email and will be required to verify email within 30 minutes.
  5. Once email is verified, users will receive an email confirming their eBilling enrolment.

Verification Email

  1. When you enrol or change your email address, you will receive a verification email.
  2. If you did not receive a verification email, go to your email and check your junk/spam folder. Alternatively, try enrolling again in case of an error in entering your email address.
  3. To ensure you receive your verification email, please add: ebillingtoronto@city.toronto.ca to your address book.

eBilling features include:

  • receive email confirmation of enrolment
  • view available bills (Interim/Final/Supplementary/Omitted bills)
  • update your email address
  • unenrol from eBilling
  • property owners continue paying through bank or mortgage company

Single Enrolment per Account

One subscriber per account can enrol on eBilling services. Once customers have enroled, they will no longer receive a paper bill.
Subscribers can unenrol from eBilling at any time. eBilling notifications will stop and bills will be mailed to the mailing address on file for your property tax/utility account.

Undeliverable eBills

If for some reason your eBill notification could not get delivered (e.g. your email address is invalid), your enrolment in eBilling will be cancelled and you will revert to a mailed bill. A notice will be mailed advising you to log in to the Property Tax Lookup and/or Utility Account Lookup to retrieve your current bill. Action will be required as penalties and fees resulting from late payment received will apply and cannot be waived.

Changes to your account

  • If property ownership changes, customers will be automatically unenrolled from eBilling

Payment Options:

Property tax and utility bill customers enrolled in eBilling can pay their bills through pre-authorized payments, electronic banking, by mail or in person.

Find out more about ways to pay your property tax bill and your utility bill.

MyToronto Pay

MyToronto Pay customers enrolled in eBilling will be automatically moved over to the City’s eBilling program as of April 25, 2025, ahead of the digital payment platform decommission on June 2, 2025.  eBill customers will need to sign-in to the Property Tax Lookup or the Utility Account Lookup; to view account details or download current or prior year bills. Please download payment receipts and bills from platform without delay. Customers will not be able to access these items after June 2, 2025.

MyToronto Pay customers can learn more about next steps for enrolling into the City’s eBilling service and preauthorized payment plans.