The challenge posed by change is global and the current pace of change is outpacing most organizations’ ability to manage it. In response to the dizzying pace and complexity of change at the City, the Transformation Office recognized the need for a common Change Management approach. This approach is founded on best practices and supported by tools and resources that enable change initiatives to follow a consistent, repeatable roadmap.

This roadmap will help us effectively manage the people side of change for our projects and programs. The Change Management Centre was created to enable successful change at the City of Toronto.

About the Change Management Centre

Discover how the City's Change Management Centre can help you manage your change projects.

What Is Change Management?

Find out about the City's Change Management Roadmap, which includes activities and tools to manage change.

Change Management Tools

Learn about the change management tools that will guide you through transformational projects at the City.