The following user guide provides instructions on how to submit a building permit application through Online Services – Application Submission. Online submission is mandatory for certain building permit types. For more information, consult the Building Permit Application Guides.
Step-by-Step Instructions
- Start by reviewing the relevant Building Permit Application Guides.
- Access the Online Services Portal by selecting the appropriate guide, clicking the “Apply Online” dropdown, and then selecting the blue “Apply for…” button.
- Read and agree to the Terms and Conditions to proceed.
- Enter your project address. If applicable, include the unit number in the “Unit Number” field.
- Provide a detailed description of the proposed work.
- Answer screening questions to help ensure accurate processing of your application.
- Enter the applicant’s contact information, ensuring accuracy- especially the email address, which will be used for all communications.
- Upload your application documents:
- Required Documents must be submitted to proceed.
- Frequently Provided and Supporting Documents may be requested later. Use the
“More Information” link beside each document to determine if it is needed for your proposal.
- Save your application as a draft if needed. You’ll receive an automated email with a reference number, access code, and instructions to return and complete your submission later.
- Submit your application once all required documents are uploaded.
- Receive confirmation on-screen and via email. You’ll also be given the option to apply for related child permits (e.g., plumbing, mechanical, HVAC) and provided with next steps and contact information for support.
