Vapour Product Retailers

A Vapour Product Retailer is any retail store that sells vapour products, such as e-cigarettes.

Specialty vape stores and businesses selling vapour products but not otherwise licenced, need to obtain a Vapour Product Retailer business licence from the City of Toronto.

Licenced businesses, such as convenience stores that sell vapour products along with other products, need to obtain a Vapour Product endorsement.

Who Can Apply

Sole proprietorships (individuals), partnerships or corporations.

Application Requirements

Identification

All applications must include two pieces of government-issued identification (one must be photo ID):

Canadian Passport
Driver’s Licence
Canadian Birth Certificate
Citizenship Card
Permanent Resident Card
SIN Card (Social Insurance Number)
Valid Work Permit

Note:

First and last names must match on all identification
We do not accept Health Cards
For sole proprietorship or individual applicants, one piece of ID must provide proof of work status
Identification is required for all officers/directors listed on the Articles of Incorporation, Corporate Profile or Federal Form 6

Documentation

A Criminal Record and Judicial Matters Check (level 2) for issued by a Canadian Police Service within 280 days prior to the application.
A business location/address.
A copy of provincial business name certificate and registration or signed franchise agreement.
A signed and completed Vapour Product Retailer Operating Information Questionnaire.
A signed and completed Vapour Product Retailer Supporting Documents Checklist.

Additional documentation may be required:

If you are taking over an existing business that has a valid business licence or a licence that has expired less than three years prior to the time of new application (for the same licence category), please submit an Occupancy Declaration Form.

If you are applying as a corporation, please submit:

A copy of Articles of Incorporation (certificate and articles) (Note: If there has been a change to the list of officers and directors, please provide a current Corporate Profile Report)
The Annual Return for Corporation Form, signed by an officer or director, which lists all current directors & officers of the Corporation
Two pieces of government-issued identification (one must be photo ID) for each officer/director
A Criminal Record and Judicial Matters Check (level 2) for each officer/director issued by a Canadian Police Service within 280 days prior to the application.

If you are applying as a designate for a corporation, please submit all corporation requirements as well as an original letter advising of signing authority on corporation letterhead, signed by a director of the corporation and dated within 30 days.

How to Apply

You can apply for new business licences or permits online or in-person.

Apply online

Save yourself time and apply online. Please have all required documents ready to upload before starting the application, as it requires 10-15 minutes to complete and cannot be saved. Download a step by step guide on how to submit a new application. Licence application fees can be paid online or by sending a cheque.

Submit Application

If you have already submitted an application and a representative has contacted you about uploading additional documents, you may do so using the upload token provided to you by the representative. Please note, you cannot upload additional documents using this tool if you do not have an upload token.

Upload Documents for Existing Request

Apply in-person

In-person services are available at the Licence and Permit Issuing Office, 850 Coxwell Avenue, 3rd Floor.
You must bring hard copies of all application requirements. Applications will not be started unless all requirements are provided. Digital copies of documents will not be accepted.

Payment can only be made by debit, credit or cheque. Cash will not be accepted.

Walk-in Services

Walk-in services are available for new applications Monday – Wednesday starting at 8:30AM subject to capacity. The office is closed from 12:30PM – 1:30PM daily.

Appointments

Appointment services are available on Fridays only.

Book Appointment

Please arrive 10-15 mins early to check in and be on time for your appointment or you may be turned away and asked to re-book for another day and time, subject to availability.

Application Fee

Application fee: $220.12

The application fee is non-refundable and is required upon submittal of a complete application.

Licence fee: $494.44

The licence fee is due upon approval of the application.

Total fee (Application fee + Licence fee): $714.56

Screening Criteria

ML&S shall deny an application for, or a renewal, for all businesses required to be licenced under this chapter that has:

1. Been convicted at any time of a sexual offence against a minor or a person with a disability under any of sections 151 to 153.1 of the Criminal Code
2. Been convicted of any sexual offence under the Criminal Code in the preceding ten years
3. Been convicted of an offence under the following Criminal Code sections in the preceding five years:
  1. 84 to 117.15 (Firearms and Other Weapons)
  2. 264.1 to 286.1 (Offences Against the Person)
  3. 321 to 378 (Offences Against Rights of Property)
  4. 379 to 462 (Fraudulent Transactions, Wilful and Forbidden Acts of Certain Property, Offences Relating to Currency)
  5. 462.3 to 462.5 (Proceeds of Crime)
4. Been convicted at any time of an offence under the following Criminal Code sections:
  1. 83.01 to 83.33 (Terrorism)
  2. 219 to 248 (Major Offences Against the Person)
  3. 267, 268, 270.01, 272, 273 (Major Assaults or Major Sexual Assaults)
5. Been convicted of an offence under the following Controlled Drugs and Substances Act sections in the preceding ten years:
  1. 5 (Trafficking)
  2. 6 (Importing and exporting)
  3. 7 (Production)
  4. 7.1 (Possession for use in production or trafficking)
6. Been convicted of any offence under section 4 (Possession or obtaining) of the Controlled Drugs and Substances Act in the preceding five years
7. Been convicted of five or more offences under Chapter 545 or 546 of the Toronto Municipal Code in the preceding three years
8. Any overdue by-law fines, unless the applicant provides proof that such fines have been subsequently paid

Despite these screening criteria, if a licence has been previously issued or renewed and the applicant’s or licensee’s record discloses no new breach of the screening criteria, the licence may be issued or renewed without the matter being referred to the Toronto Licensing Tribunal.

These screening criteria do not apply to any offence for which a licensee or applicant has been granted a criminal record suspension (i.e. a pardon) by the Parole Board of Canada.

What Happens After You Apply

Zoning approval is required for the majority of new business licence applications. When zoning approval is required, City staff will initiate the approval process after the application is received.

Zoning approval is not required if an applicant is taking over an existing business that has a valid business licence or had a valid business licence that expired less than three years prior to the time of new application (for the same licence category). When zoning approval is not required, you must complete and sign the Occupancy Declaration Form.

Vapour Product Endorsement

A vapour product endorsement needs to be added to licences for businesses, such as convenience stores, that sell vapour products along with other products.

This can be done any time, in person or online, by submitting a “Same Owner Add-On” application. To apply please complete the following steps:

Provide the following documentation (please note additional information may be required to complete your application):
- Valid Photo ID for each director or officer
- Proof of Work Status for each director of officer
- Master Business Licence OR Franchise Agreement Declaration
Submit an administration fee of $ 70.39 (2024 fee).

Note: If applying to add an endorsement online, you may be prompted to upload additional documents that are not listed above. If so, please upload blank or duplicate documents into all additional required document spots.

Licence Renewal Information

Your licence will expire annually on the anniversary of the date that the licence was first issued. The expiry date is written on your licence for your reference.

A courtesy notice will be mailed to your mailing address on file identifying any documents required to renew the licence. As a licensee you are responsible for ensuring that your business licence is valid while operating. If you have not received your renewal notice and your licence is about to expire, please contact us at mlsbusinesslicence@toronto.ca for additional information.

The renewal fee is $348.87

Find your outstanding business licence or permit renewal invoice.

Existing licensees must renew their licences online or in-person. Licence renewal fees can be made in-person, paid online or by sending a cheque.

If you fail to renew your licence according to the bylaw, your licence will be cancelled and you will have to reapply.

Renew Licence

Renew In-Person

Walk-in renewal services are available Monday, Wednesday and Thursday at the Licence and Permit Issuing Office, 850 Coxwell Avenue, 3rd Floor starting at 8:30AM subject to capacity. The office is closed from 12:30PM – 1:30PM daily.