Property owners with their tax account in arrears are encouraged to continue making payments and attempt to have outstanding balances paid within six months.
If payment arrangements have not been previously made or can not be kept, property owners are encouraged to make payments in any amount and frequency to reduce late penalty/interest charges. Penalty and interest charges on past due balances resumed June 1, 2020.
If you require your property tax balance or have an inquiry concerning your tax account, please call 311, Monday to Friday 8:30 a.m. to 4:30 p.m.
If your account is with a collection agency (Bailiff), contact the Bailiff company directly to make payment arrangements. Property owners with tax accounts in pre-registration or registration status please email email@example.com for assistance.
The City takes action to collect overdue property taxes. The collection protocol for unpaid property taxes is followed in accordance with Chapter 767 of the Toronto Municipal Code. Penalty and interest rates are set by City by-laws, pursuant to the City of Toronto Act, 2006.
With the City’s response to COVID-19 and the introduction of the 60-day payment grace period, the collection process has been delayed.
Property tax account statements are issued for accounts with overdue balances. Tax statements are mailed for the interim and final billing cycle.
A Statement of Accounts Fee is added to the property tax account.
Payment on the past due amount is required immediately.
Payment of property taxes must be received by the due date to avoid interest and penalty charges. Property owners with outstanding balances or charges may be contacted. Property owners are advised to make payment or contact the City regarding the property tax account.
Final Notices are issued when previous attempts to collect payment have failed. Once a final notice is issued, property owners have 21 days to make payment. Failure to do so, results in the property tax account being transferred to a bailiff.
A Final Notice Fee will be added to the property tax account.
Tax accounts are transferred to the bailiff when property owners fail to respond to the Final Notice. A Notice of Issuance to Bailiff is mailed to the property owner and advises of what property has been issued to a bailiff, the outstanding balance and that all future payments are to be made to the bailiff directly.
A Notice of Issuance to Bailiff Fee is added to the property tax account.
Learn more about Bailiff Tax recovery.
Accounts remaining unpaid and where no suitable payment arrangements are made, a Sale of Land by Public Tender will proceed as prescribed by the City of Toronto Act, 2006. Proceedings begin once taxes have been in arrears for at least two years.
Revenue Services is required to submit a public report to the General Government and Licensing Committee on a semi-annual basis identifying properties owned by a corporation or an individual with tax arrears of $500,000 or more.