Understanding public perspectives about automated vehicles in general, and the West Rouge Automated Shuttle in particular, was an important part of the learning process for this trial of automated vehicle technology. The City specifically engaged the West Rouge community and the broader public during route selection and planning stages, as well as through survey feedback around the time the shuttle began on-road testing. This feedback contributed to the project design as well as enabling the City to better plan for safely integrating automated vehicle technology on our roads.
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Pre-Project Community Survey: August to October 2021
This online survey was targeted at residents in the local community through drop-mail and social media advertising, but was also open to anyone interested in automated vehicles. Results of this survey will be compared against mid-project and post-project surveys to see how opinions changed after experiencing the shuttle first hand.
Online Public Information Session: September 14, 2021
The virtual public information session provided an overview of the shuttle, details of the service and what residents can expect to see as it travels through the neighbourhood.
Meet the Shuttle at West Rouge Community Centre: September 25, 2021
This drop in event was an opportunity for neighbourhood residents to see the shuttle stationary and up close. Project staff and vendor representatives were on hand to answer any questions about the shuttle service or how the vehicle works.
Online Survey: September 13 to October 31, 2019
An online survey was shared via drop-mail and online communications from September 13 to October 31, 2019. More than 400 responses, including 134 from residents who live in the West Rouge neighbourhood, were received.
Public Consultation Drop-in Event: October 2, 2019
A public consultation drop-in event was hosted on October 2, 2019, in the West Rouge Community Centre, where 39 residents attended and discussed the project with team members.