Complete a Survey about the West Rouge Automated Shuttle Trial.

Hearing your opinion is part of our learning process with this trial of automated vehicle technology. We want to know about your experience and opinions after seeing the shuttle on road or being a passenger. This will help the City to better plan for safely integrating automated vehicle technology on our roads.

Join our community panel: As a panelist you will complete 3 to 4 surveys over the course of the project so we can understand your perspective before, during and after the trial period of October 2021 to February 2022. To become part of the survey panel, click on the survey link above and select the community panel option.

Passengers who book a ride on the shuttle through our on-line booking system will receive a passenger-specific survey for each ride.

Any other comments and questions can be sent to

Pre-Project Community Survey: August to October 2021

This online survey was targeted at residents in the local community through drop-mail and social media advertising, but was also open to anyone interested in automated vehicles. Results of this survey will be compared against mid-project and post-project surveys to see how opinions changed after experiencing the shuttle first hand.

Online Public Information Session: September 14, 2021

The virtual public information session provided an overview of the shuttle, details of the service and what residents can expect to see as it travels through the neighbourhood.

  • View the presentation from the Online Public Information Session.

Meet the Shuttle at West Rouge Community Centre: September 25, 2021

This drop in event was an opportunity for neighbourhood residents to see the shuttle stationary and up close. Project staff and vendor representatives were on hand to answer any questions about the shuttle service or how the vehicle works.

Online Survey: September 13 to October 31, 2019

An online survey was shared via drop-mail and online communications from September 13 to October 31, 2019. More than 400 responses, including 134 from residents who live in the West Rouge neighbourhood, were received.

Public Consultation Drop-in Event: October 2, 2019

A public consultation drop-in event was hosted on October 2, 2019, in the West Rouge Community Centre, where 39 residents attended and discussed the project with team members.