The City does not conduct telephone or door-to-door sales and does not endorse basement flooding services or products. Any phone calls or door hangers from private companies are not affiliated or approved by the City and may be inaccurate or misleading. Contact 311 or refer to toronto.ca/basementflooding.
Every home is at risk of basement flooding, even if it has not happened before. Water in your basement is most likely to occur during a heavy rainfall, or when snow and ice is melting.
The good news is that you can take steps to help reduce or prevent it from happening.
The City offers a Basement Flooding Protection Subsidy of up to $3,400 per property.
Seal cracks or leaks in walls, floors, windows and foundations, and seal all window wells.
Clear eavestroughs and downspouts of leaves and other debris that prevent drainage.
Disconnect your downspouts from the sewer system, where feasible (without negatively affecting neighbouring properties or creating an area where water will pool on a sidewalk or driveway).
Make sure your disconnected downspouts are draining properly, ideally two metres from your foundation walls.
Ensure the grading around your home slopes away from the foundation wall to help drain water away from your home (without negatively affecting neighbouring properties).
Increase the green space around your home with native plants and shrubs and install porous pavement to help absorb rainwater and melted snow.
Repair or replace damaged weeping tile systems.
Weeping tiles (also known as a French drain) are pipes with small holes located underground near your basement foundations to collect groundwater/rainwater.
Their purpose is for waterproofing basements.
Weeping tiles may drain into a solid pipe leading to a discharge or directly into a sump, where the water can be removed by a sump pump; however, it depends on your home’s drainage system.
Check the corners of your basement regularly and if the floor is damp/wet, your weeping tiles may not be working properly and may need to be repaired or replaced.
If your weeping tiles are connected to the sewer system, it is recommended that you disconnect it and install a sump pump and/or backwater valve (see Maintain Your Plumbing System under the Inside the House section below for more information).
If you are not sure if you have weeping tiles and/or if the weeping tiles are connected to the sewer system, please contact a licensed plumber for help.
Safely clear debris from roadside catch basins (grates) to help water enter the storm sewer.
Ensure drainage swales (shallow ditches) between properties are maintained and clear of obstructions.
Inside the House
Understand your Plumbing
Homeowners are responsible for plumbing from the property line to inside the home. You can hire a licensed plumber who conducts specialized testing or inspections, if needed, to help you identify the location and condition of key features of your household plumbing system:
Sewer service line (connects the plumbing in your home to the main sewer on the street).
Storm sewer main.
Backwater valve or sump pump; understand how to keep a sump pump maintained, and operational during power outages.
Maintain your Plumbing System
Ensure that your plumbing and drainage systems are in good working condition and understand how they function and how to maintain them.
Fix cracks, blockages or other condition problems.
Avoiding creating clogs:
Do not flush dental floss, Q-tips or other personal care products (i.e. “flushable” wipes, condoms or tampons). These should be disposed of in the appropriate bin.
Never pour fats, oils and grease down the drain. Dispose of small amounts in your green bin with material to absorb it.