If you already received a quote from Utility Force Construction Inc. or Vipe Construction Ltd. please submit your application no later than Friday, November 22, 2019 for that quote to be honoured.


You can contact the contractor assigned to your ward to have them replace your side of the lead water service pipe and the City’s side at the same time.

The City is currently in the final stages of procuring a new City contractor. The new contractor information will be posted on this page in early December 2019.

In the interim, to obtain a quote please contact:

Helen Li



Important Notes

The City is not responsible for work completed on private property. Should you wish to use your own contractor to replace the private side of your water service, you must complete the replacement and provide proof that the work is done in order to apply to have the City replace its side on a priority basis.

Should you decide to use the City’s contractor to replace the private portion of your pipe, please discuss the details with them directly.

Learn more about the application process.

Not sure of your ward? Type in your address in the Ward Profiles Lookup Tool.