Phases one and two of a three-phase pedestrian safety improvement project on the Front Street sidewalk in front of Union Station are complete. No live traffic lanes are affected. The taxi stand has been relocated east towards Bay Street. Phase three and overall project completion are expected for February 2026.
Union Station is Canada’s busiest, multi-modal passenger transportation hub, a designated national historic site and a significant part of Toronto’s history and identity. More than a quarter-million people use Union Station daily. The City led Union Station’s revitalization with three objectives: to improve the quality and capacity of pedestrian movement, to restore heritage elements and to transform the Station into a major destination for shopping, dining and visiting.
Customer service update
- Union Winter: Enjoy free rolling skating from November 26, 2025 until January 18, 2026 at the TD West Carriageway. Free skating lessons, skate rentals, and helmets will be provided.
- Tourism: The Tourist Information Centre in the West Wing will be permanently closed as of November 30, 2025.
- Lost and Found: The Lost and Found office is located at Counter 6 in the York Concourse. It takes approximately five business days for a lost item to be brought to the office, and it is held for 30 calendar days.
- Union Art: Located throughout Union Station, experience a year-round rotation of free public art.
- New Signage: To assist with navigation at Union Station, the production and installation of new wayfinding signage is now complete.
- Award-Winning Station: Union Station was the recipient of the 2024 Built Heritage Award for heritage planning & architecture.
- History: Union Station is approaching its 100th anniversary in 2027! Learn about the history of Union Station at our new exhibits in the VIA Concourse.
- Bay Street Bridge: Hines is constructing a new Bay Street bridge to create pedestrian access between Union Station and CIBC Square.
- Enhancement: Metrolinx is actively upgrading their rail network through the Union Station Enhancement Project.
- Food and Beverage: You can now have the ultimate dining experience at Union Station, as we are home to a diverse selection of food and beverage offerings. Remember to bring your sweet tooth!