If you see something suspicious at Union Station, call 416-338-8000.


The City provides uniformed security officers at Union Station through our Corporate Security Unit. There are also GO Transit and TTC security officers onsite.

When to Contact Security

  • If you observe unattended packages, bags, luggage, suspicious or dangerous activity.
  • To report a safety hazard.
  • If you or anyone else requires medical assistance.

How to Contact Security

  • Call 416-338-8000.
  • In person:
    • go to a shop or kiosk and ask an employee there to contact Security for you
    • ask a Union Station employee to contact Security for you

Safety Tips

  • If you see someone leave something behind, politely bring it to their attention.
  • Know how you can get help: identify a Union Station employee, an open store or kiosk.
  • Be aware of the nearest exit.
  • Be aware of people wearing bulky or inappropriate clothing.
  • Be alert of what’s happening around you.
  • Keep your children close to you; Union Station can become very busy, very quickly.
  • Carry your wallet someplace other than your back pocket.
  • Keep your purse/bag closed and carry it close to the front of your body.
  • Never leave your luggage/bags unattended.
  • Don’t run, walk.
  • Take care when climbing the stairs. Use the handrail and don’t run.