Please see answers to Frequently Asked Questions below. Still unclear? Email us.
I Want to Film in Toronto. What's the First Step?
Fill out a production information form first. Once completed, you will be able to submit applications and other documents online using FilmPal.
I'm a New Production and Don't Have All the Required Production Information Yet.
You must complete the mandatory fields of the production information form to the best of your knowledge. Any blank non-mandatory fields can be entered at a later date with your assigned film permit coordinator.
Can't Find Your Project Title in FilmPal Under "Existing Production?"
Did My Application(s) Go Through?
Once you submit your application(s), you will receive a receipt. If you have a receipt, your applications were received. Keep you receipt as proof of submission. You may also forward your receipt(s) to email@example.com or your assigned Film Permit Coordinator (if known), as confirmation.
Do I Need to Submit Insurance Now or Can I Submit It Later?
You can submit your insurance anytime online by choosing your production from the drop-down list. Currently we accept JPG and PNG formats. If your certificate is in a different format, click the link at the top of the insurance page and attach it to the email.
How Do I Submit a Notification Letter?
Upload your letter when you fill out the application. Currently we accept JPG and PNG formats. If your letter is in a different format email it to firstname.lastname@example.org or your film permit coordinator.
Entering Streets for Production Vehicle Parking?
- When filling out the parking section of the application, all parking dates entered must include coning, prep, wrap, and weather.
- Entering Streets: For North/South street segments: Enter the Street Name, From: using most southern point, To: most northern point.
- For East/West street segments, use Yonge St as the point of reference. Enter Street Name, From: street closest to Yonge, To: street furthest from Yonge.
Having Trouble Entering a Location Address or Street in the Application?
Using our map, confirm that the street name, type, direction and address are valid and entered correctly.
I've Entered the Street Correctly, but It's Not Being Accepted.
Provide the street name or laneway coordinates in the “Special Instructions” box in the filming location section.
How Do I Add Licence Plates to My Scouting Permit After I've Already Submitted It Online?
Email email@example.com or your assigned film permit coordinator the new plate numbers. Do not submit another scouting application.
How Do I Add a Weather Date, or Change Coning Times?
Email firstname.lastname@example.org or your assigned film permit coordinator the weather date or changes in coning times. Do not submit another application. You will lose your priority sequence.
I Want to Revise a Permit That I Already Submitted Online.
Revisions are not possible at this time. Email your assigned film permit coordinator and cc email@example.com with the changes. Do not submit a revised application online.
I Want to Apply for Another Permit Under My Production.
Do not submit a new Production Information Form. Find your production under the “Existing Production” drop down. Select it, then apply for additional permits.
When Is My Permit Ready? Do I Pick It Up?
You will be contacted by a film permit coordinator asking for more information, clarification, changes that need to be made, or instructions for when your permit can be picked up. If you do not have to pick up red cards, the permit can be emailed to you for sign back.