Lobbying is communicating by a lobbyist with a public office holder about subject matters that are the subject of City government decisions. The Lobbyist Registry allows the public to see who is communicating with public office holders about governmental decisions — decisions that can affect you directly as a citizen of Toronto. Lobbyist Registrar enforces the Code of Conduct and other provisions of the Lobbying By-law that regulate lobbyists’ conduct.
Lobbyists need to register before lobbying a public office holder. Lobbyists must also log in and update your subject matter registration after you communicate with a public office holder. Lobbyists have three days to update their subject matters after communicating with a public office holder.
These are tutorial videos to assit in using the Lobbyist Registry System.
In House Tutorials
More videos to follow
Registering to lobby is a two-part process. A lobbyist must have an approved lobbyist registration number and an approved subject matter number before lobbying can begin.
Registration is free and completed online.
Registering as a lobbyist is like setting up an account. Once registered, the lobbyist can then register more than one subject matter under this account — one for each different topic or issue they intend to lobby on.
The subject matter must be updated within three (3) business days after each communication.
To begin registering you will need to select the type of lobbyist you are: in-house, consultant, or voluntary. The information you’ll need for registering depends on your type, and you won’t be able to change your classification after registering.
For help determining which type of lobbyist you are, please see Different Lobbyist Classes in the section below. If you still need help, please contact us.
Only an appointed delegate can manage registrations or enter information into the Registry on the senior officer’s or consultant’s behalf. The senior officer or a consultant can appoint a delegate during initial registration or later by logging in and updating the lobbyist registration.
Although you’ll complete most of the registration online, you’ll need to submit two separate documents as part of the process:
Formal request for online registration. The formal request must be made in a letter, signed by the individual who registers. It must include your name and contact information. You can send this signed letter to us by mail, fax, or email (by attaching a scanned image of the signed letter) or deliver it to our office in person.
Certification form. As the final step in your lobbyist registration, you’ll be prompted to download a certification form. You must print, sign and send the form to us. Please note this form must also be witnessed. You can send this signed form by mail, fax, or email (by attaching a scanned image of the signed form) or deliver it to our office in person.
Full registration (approved lobbyist and subject matter registrations) will usually take less than 24 hours; but that depends on how quickly we receive the required documents and whether any changes and/or clarifications are needed prior to approving the registrations.
A note to in-house lobbyists!
Online: To register as a lobbyist online please visit the secure Lobbyist Registry site
In Person: Access to a Walk-in Kiosk is available to the public from 9 a.m. to 4 p.m. for the purpose of completing a registration.
Lobbyist Registry Advisors are available to provide information or assistance Monday to Friday from 9 a.m. to 4 p.m. by telephone at 416-338-5858 or by email at email@example.com.
Please note: The Kiosk is unavailable currently as staff are working remotely.
This is a checklist is designed to assist you in gathering the information required prior to registering with the Toronto Lobbyist Registrar
This is a checklist is designed to assist you in gathering the information required prior to registering with the Toronto Lobbyist Registrar.
Subject Matter Registration and Report of Communication
When acting in their official capacity, persons in the following groups do not need to register.
Whenever there is a breach or issues of non-compliance with the Lobbying By-law (the By-Law), the Lobbyist Registrar (the Registrar) has the following range of enforcement powers:
For more details on enforcement powers, please see the Interpretation Bulletin, Enforcement of the Lobbying By-law.
Our office is committed to acknowledging all registrations and inquiries within 24 hours of receipt on business days.
A Lobbyist Registry Advisor will contact you by email if there are any concerns with your registration.
Our office aims to deliver exceptional, professional and accessible customer service. Should you be dissatisfied with the service provided by the Office, please forward your concerns in writing to:
Cristina De Caprio
Toronto Lobbyist Registrar
375 University Ave., Suite 201
Toronto, ON M5G 2J5