The Information & Technology Division (I&T) at the City of Toronto provides leadership for the planning, development and management of the City’s information technology systems.

Service Standards

  • Website availability: 99.95 per cent
  • Telephone availability: 99.95 per cent
  • Email availability: 99.95 per cent
  • Open Data – email request: response within one business day
  • Digital files and maps: response within one business day