Toronto Building helps to make the buildings where we live, work, learn and play safe. The Program reviews permit applications, issues permits, and conducts inspections in accordance with Ontario’s Building Code, the City of Toronto’s zoning by-laws and other legislation. In addition, Toronto Building also performs preliminary reviews as part of the City’s development approval process, and provides the public with zoning and building code information, and technical advice to City Council, Committees, Programs, and Agencies.
View the Toronto Building Program Map in greater detail.
Toronto Building helps to make the buildings where we live, work, learn and play safe. The Program reviews permit applications, issues permits, and conducts inspections in accordance with Ontario’s Building Code, City of Toronto zoning by-laws and other applicable legislation. Toronto Building also performs preliminary zoning reviews as part of the City’s development approval process, and provides the public with zoning and building code information, and technical advice to City Council, Committees, Programs, and Agencies.
The total cost to deliver these services to Toronto residents is $56.346 million gross and ($10.694) million net. Based on a review of future year requirements and obligations, reduced requirement for fleet vehicle acquisitions, and line by line review of discretionary expenditure costs, the Program is able to achieve the budget target of a 0% net budget increase and maintain the same service levels for 2018.
- Launched 2017-2021 Toronto Building Service Plan to guide and support divisional decision making and strategy.
- Implemented the Residential Infill Construction Strategy progressing with all action items well underway
- From 2015 to 2017, complete building permit applications (all building types) were processed within legislated time frames 92% – 94% of the time.
- Toronto Building has sustained a high level of permit application intake driven by higher than anticipated construction activity.
- The volume of permit application intake, as well as staff vacancies, can impact the delivery of services.
- With the Program actively filling vacant positions, it is anticipated that in 2018, Toronto Building will meet service levels.
Key Service Deliverables for 2018
Toronto Building will ensure that the construction, renovation and demolition of buildings achieves the health, safety, accessibility, conservation and environmental provisions of the Building Code Act and other applicable law.
The 2018 Preliminary Operating Budget will enable the Program to:
- Invest in a knowledgeable and engaged workforce
- Implement formal on-the-job training and mentoring program
- Implement employee leadership development program
- Implement new Internship Program
- Advance strategic initiatives and fiscal responsibility
- Continue comprehensive fiscal review of full cost-recovery model
- Prepare for new edition of Building Code, expected in 2018
- Prepare for Excellence Toronto Silver Assessment
- Drive service quality, efficiency, and innovation
- Develop I&T roadmap and capital plan
- Pilot quality assurance unit in Inspection Services
- Develop new policy and procedure management process
- Pursue a seamless customer service experience
- Implement web portal and digital first service strategy
- Implement enhancements to complaint monitoring and management system
- Refresh Code of Conduct for Building Officials and develop training.
Our Key Issues & Priority Actions
- Toronto Building’s Long-Term Fiscal Strategy, given the financial framework and requirement to maintain 100% cost-recovery, Toronto Building has had a long-term fiscal strategy dating back to 2005 that includes re-evaluating Building permit fees based on the projected outlook.
- Work is underway on full costing model review with Accounting Services, Financial Planning and key stakeholder divisions (311, Legal, I&T) with any adjustments to be submitted for the 2019 Budget process.
2018 Operating Budget Highlights
The 2018 Preliminary Operating Budget for Toronto Building is $56.346 million gross and ($10.693) million net representing a 0% to the 2017 Approved Operating Budget. The Budget is line with the Council directed target of a 0% increase.
- This was achieved mainly through the contribution reduction of $0.675 million to offset base budget pressures.
- The Toronto Building Program’s staff complement will remain flat year over year at 468.0 positions.
- The 2018 Preliminary Operating Budget provides funding to annually:
- Review of over 50,000 building permits.
- Complete 170,000 building inspections.
- Complete over 5,000 annual Building Investigations.