Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 7,344
Bridging & Triage Programs 9
All Shelter Programs, Total 7,335
Shelter Programs, Room-Based, Total 1,787
Singles Sector Programs, Total 5,548
   Shelter Programs, Singles, Total 3,227
   Allied Services, Total 357
   Temporary Programs, Total 1,964
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,427 461 3 464 99.4%
   Families, Emergency Shelter Programs 657 219 0 219 100.0%
   Families, Transitional Shelter Programs 331 116 2 118 98.3%
   Families, Motel/Hotel Programs 439 126 1 127 99.2%
Single Sector Motel/Hotel, Total 360 165 0 165 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,227 3,227 182 3,409 94.7%
   Emergency Shelter Programs, Total 2,456 2,456 127 2,583 95.1%
      Mixed Adult, Emergency 531 531 26 557 95.3%
      Men, Emergency 1,012 1,012 69 1,081 93.6%
      Women, Emergency 478 478 11 489 97.8%
      Youth, Emergency 435 435 21 456 95.4%
   Transitional Shelter Programs, Total 771 771 55 826 93.3%
      Mixed Adult, Transitional 213 213 6 219 97.3%
      Families, Transitional 14 14 3 17 82.4%
      Men, Transitional 170 170 12 182 93.4%
      Women, Transitional 117 117 3 120 97.5%
      Youth, Transitional 257 257 31 288 89.2%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 357 357 11 368 97.0%
   24-Hour Respites 299 299 1 300 99.7%
   24-Hour Women's Drop-ins 58 58 10 68 85.3%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 0 49 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,915 1,458 3 1,461 99.8%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary.
Date modified: September 11, 2026