Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 6,920
Bridging & Triage Programs 0
All Shelter Programs, Total 6,920
Shelter Programs, Room-Based, Total 1,506
Singles Sector Programs, Total 5,414
   Shelter Programs, Singles, Total 3,197
   Allied Services, Total 329
   Temporary Programs, Total 1,888
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,342 433 11 444 97.5%
   Families, Emergency Shelter Programs 652 215 7 222 96.8%
   Families, Transitional Shelter Programs 326 115 4 119 96.6%
   Families, Motel/Hotel Programs 364 103 0 103 100.0%
Single Sector Motel/Hotel, Total 164 81 0 81 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,197 3,197 196 3,393 94.2%
   Emergency Shelter Programs, Total 2,423 2,423 135 2,558 94.7%
      Mixed Adult, Emergency 521 521 28 549 94.9%
      Men, Emergency 981 981 71 1,052 93.3%
      Women, Emergency 490 490 11 501 97.8%
      Youth, Emergency 431 431 25 456 94.5%
   Transitional Shelter Programs, Total 774 774 61 835 92.7%
      Mixed Adult, Transitional 214 214 5 219 97.7%
      Families, Transitional 14 14 7 21 66.7%
      Men, Transitional 168 168 14 182 92.3%
      Women, Transitional 118 118 5 123 95.9%
      Youth, Transitional 260 260 30 290 89.7%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 329 329 5 334 98.5%
   24-Hour Respites 299 299 0 299 100.0%
   24-Hour Women's Drop-ins 30 30 5 35 85.7%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 1 50 98.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,839 1,395 7 1,402 99.5%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary.
Date modified: October 23, 2026