Here you will find major staff reports and current research on homelessness trends and service use.

In December 2020, City Council approved a staff report which outlines a plan for the City to accelerate:

  • 150 new supportive housing opportunities within 8 to 10 weeks; and
  • 510 housing opportunities within 10 to 12 weeks, subject to the availability of funding for supportive services ($12.24 million)
  • A further 588 additional supportive housing units can be made ready for occupancy later in 2021, subject to securing funding for supportive services ($14.11 million)
  • In total, a minimum of 1,248 supportive homes could be delivered in 2021, however, funding for support services for 1,098 homes still needs to be secured ($26.35 million total).

Progress as of April 2021:

The following provides monthly updates on the creation of new supportive housing, including the number of units with confirmed provincial funding for support services.

  • A minimum of 1,248 supportive homes are on track to be completed within the next 12 months.
    • 150 units within Toronto Community Housing Corporation (“TCHC”) portfolio have been identified and supports are being provided by community partner agencies within existing resources, utilizing funding under the provincial Home for Good program.
      • The tenant move-in process from shelters has been slower than anticipated due primarily to COVID-19 related impacts such as outbreaks in shelters requiring client isolation and fewer staffing resources to refer clients to these new homes.
    • An additional 300 TCHC units have been committed, with units becoming available every month starting in May.
    • 150 new homes will be ready for occupancy beginning in May through acquisitions.
    • 242 additional new homes are in track to be delivered through acquisitions between May and December; and
    • 406 new modular homes are estimated to be available before the end of 2021.
  • On April 7, the Province announced $15.4 million in operating funding for 2021 dedicated to supportive housing in Toronto. With this funding, the City will be able to fully fund the previously unfunded 1,098 supportive housing opportunities which will be ready for occupancy this year.
  • A commitment for ongoing funding beyond 2021 will be required to support residents in these new supportive homes and to ensure their health and well-being long term.
  • The City is also working with Toronto Alliance to End Homelessness and its non-profit housing and health partners to identify other existing provincial funding sources that could potentially be re-allocated to create additional supportive housing opportunities or to provide a wider range of support services onsite.


Learn about the Street Needs Assessment, including the 2021 Assessment.

2018 Results

On April 26, 2018 the City conducted its fourth Street Needs Assessment (SNA). Over the course of the night, volunteers and City staff conducted a 23-question survey with more than 2,000 individuals experiencing homelessness in various circumstances, including those outdoors in public city spaces, those in emergency and transitional shelters (including Violence Against Women shelters administered by the Province), and 24-hour respite sites. The City also collected occupancy data of those people identified as experiencing homelessness from health and treatment and correctional facilities. The SNA includes individuals experiencing absolute homelessness (indoor and outdoor), but does not capture the hidden homeless population (often referred to as “couch surfing”, this can also describe people who are staying with relatives, friends, neighbours or strangers).

Resulting Recommendations

The findings from the 2018 Street Needs Assessment show that the number of people experiencing homelessness has increased since 2013. This is consistent with the increasing pressures on the emergency shelter system over the past year.

Based on 2018 SNA results, recommendations to further enhance services to meet the specific needs of different populations experiencing homelessness will be included in future staff reports once Council is in session in 2019, and will be critical to informing the development of the City’s new ten-year Housing Opportunities Toronto plan and Shelter, Support and Housing Administration’s new five-year service plan.

These recommendations will build on current work already underway to respond to homelessness, including:

  • The creation of 1,000 new shelter beds by 2020 – with 102 available by the end of this year and approximately 300 confirmed for 2019.
  • The addition of more than 2,400 shelter/motel beds over the past two years in response to increased demand.
  • The availability of up to 600 24-hour respite site spaces on an ongoing basis.
  • The addition of two 24-hour women’s drop-ins opened to better address the needs of women experiencing homelessness.
  • The opening of YMCA Sprott House in 2016, and Egale Centre scheduled to open in 2019 to better address the needs of LGBTQ2 people experiencing homelessness.
  • The development of a new shelter program at 3306 Kingston Road, and the work being done through the George Street Revitalization project to better address the needs of seniors.
  • The Meeting in the Middle Indigenous Engagement Strategy and Action Plan developed with Indigenous community partners to identify actions to meaningfully address Indigenous homelessness in Toronto.
  • The implementation and evaluation of the Eviction Prevention in the Community (EPIC) pilot to support tenants facing imminent risk of eviction. In its first year, the pilot prevented the eviction of more than 200 households (over 400 individuals).
  • Providing approximately 2,000 formerly homeless households a housing allowance to assist them with moving costs and housing affordability.
  • The implementation of the provincial Home for Good program with $90 million in funding over three years to create housing with supports for 2,000 people experiencing homelessness.
  • The move of more than 2,000 people experiencing chronic homelessness from shelters and the streets into housing since 2016 through the City’s Housing First approach.

Longer-term, permanent housing remains the best approach to reduce homelessness. Housing First aims to reduce the number of people becoming homeless, increase people moving into housing and provide the supports needed for them to remain housed.

Past Results

This A to Z glossary provides stakeholders with a list of key terms and definitions for housing and homelessness services.

The service system overview groups services into related categories.

These resources outline tips, protocols and practices that Shelter, Support and Housing Administration staff should follow when engaging with Indigenous partners and communities in keeping with the Meeting in the Middle Engagement Strategy and Action Plan, co-created with the Indigenous Community Advisory Board and the Toronto Aboriginal Support Services Council.



Toronto has a network of almost 2,400 laneways that stretch over 300km throughout some of Toronto’s most desirable, walkable, transit-oriented neighborhoods. Architects, planners and urbanists have long considered laneways an untapped resource for infill housing.

The Laneway Suites report proposes a new vision for laneway housing, which recognizes detached secondary suites, including laneways suites, as non-severable and ancillary to the principal dwelling.

Toronto has submitted its proposals to the federal government’s National Housing Strategy consultation. Taking Action on Housing speaks to the housing crisis in Toronto and across the country that has engulfed so many – from seniors to young professionals to vulnerable persons.

The federal government has released a Summary Report of what it heard during consultations.

The City’s Private Sector Housing Roundtable propose the City pursue a strategy which would “reset” a number of City housing policies and more strongly engage the federal and provincial governments in investing in affordable housing.

Home ownership is a widely-accepted way to build equity and ensure one’s housing quality, yet it is out of reach for many Toronto households. This study examines the impact of federal and provincial investments and the work of the City of Toronto’s Affordable Housing Office, in partnership with non-profit housing providers, to facilitate affordable home ownership, between 2006 and 2011.