Here you will find major staff reports and current research on homelessness trends and service use.

The results from the 2018 Street Needs Assessment (SNA) show that consistent with recent trends, the number of people homeless in Toronto is due, in large part, to a significant increase in refugee/asylum claimants.

The SNA is a needs assessment survey and point-in-time count of people experiencing homelessness in Toronto conducted on the night of April 26, 2018. The results provide a snapshot of the scope and profile of the City’s homeless population. Additionally, the results also give people experiencing homelessness a voice in what services they need in order to find, and keep, housing.

The 2018 SNA was possible thanks to the participation of people experiencing homelessness who contributed their time and valuable input in completing the survey.

The SNA was also made possible by the participation of 378 trained volunteers and 166 team leads, with support from community partners and City of Toronto staff. New this year was the introduction of Indigenous team leads and Indigenous Cultural Safety training for all participants – led by the Toronto Aboriginal Support Services Council (TASSC). Representatives from TASSC and Toronto Alliance to End Homelessness (TAEH) participated on the SNA steering committee overseeing the project.

This year, Toronto’s homeless count was part of the federal government’s national coordinated point-in-time count and was funded in part by the Government of Canada. Results will be included in the 2018 national snapshot of homelessness. In addition, the provincial government has recently made local homeless enumeration on a bi-annual basis a legislated requirement for Ontario municipalities. Results will be provided to the Province to better understand the scale and nature of homelessness across Ontario.

Past Results

This A to Z glossary provides stakeholders with a list of key terms and definitions for housing and homelessness services.

The service system overview groups services into related categories.

These resources outline tips, protocols and practices that Shelter, Support and Housing Administration staff should follow when engaging with Indigenous partners and communities in keeping with the Meeting in the Middle Engagement Strategy and Action Plan, co-created with the Indigenous Community Advisory Board and the Toronto Aboriginal Support Services Council.



Toronto has a network of almost 2,400 laneways that stretch over 300km throughout some of Toronto’s most desirable, walkable, transit-oriented neighborhoods. Architects, planners and urbanists have long considered laneways an untapped resource for infill housing.

The Laneway Suites report proposes a new vision for laneway housing, which recognizes detached secondary suites, including laneways suites, as non-severable and ancillary to the principal dwelling.

Toronto has submitted its proposals to the federal government’s National Housing Strategy consultation. Taking Action on Housing speaks to the housing crisis in Toronto and across the country that has engulfed so many – from seniors to young professionals to vulnerable persons.

The federal government has released a Summary Report of what it heard during consultations.

The City’s Private Sector Housing Roundtable propose the City pursue a strategy which would “reset” a number of City housing policies and more strongly engage the federal and provincial governments in investing in affordable housing.

Home ownership is a widely-accepted way to build equity and ensure one’s housing quality, yet it is out of reach for many Toronto households. This study examines the impact of federal and provincial investments and the work of the City of Toronto’s Affordable Housing Office, in partnership with non-profit housing providers, to facilitate affordable home ownership, between 2006 and 2011.