Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 7,650
Bridging & Triage Programs 0
All Shelter Programs, Total 7,650
Shelter Programs, Room-Based, Total 1,991
Singles Sector Programs, Total 5,659
   Shelter Programs, Singles, Total 3,266
   Allied Services, Total 355
   Temporary Programs, Total 2,038
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,540 492 3 495 99.4%
   Families, Emergency Shelter Programs 678 226 3 229 98.7%
   Families, Transitional Shelter Programs 338 120 0 120 100.0%
   Families, Motel/Hotel Programs 524 146 0 146 100.0%
Single Sector Motel/Hotel, Total 451 209 0 209 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,266 3,266 208 3,474 94.0%
   Emergency Shelter Programs, Total 2,507 2,507 136 2,643 94.9%
      Mixed Adult, Emergency 535 535 33 568 94.2%
      Men, Emergency 1,046 1,046 77 1,123 93.1%
      Women, Emergency 486 486 11 497 97.8%
      Youth, Emergency 440 440 15 455 96.7%
   Transitional Shelter Programs, Total 759 759 72 831 91.3%
      Mixed Adult, Transitional 205 205 14 219 93.6%
      Families, Transitional 6 6 15 21 28.6%
      Men, Transitional 163 163 19 182 89.6%
      Women, Transitional 120 120 2 122 98.4%
      Youth, Transitional 265 265 22 287 92.3%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 355 355 9 364 97.5%
   24-Hour Respites 295 295 1 296 99.7%
   24-Hour Women's Drop-ins 60 60 8 68 88.2%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 0 49 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,989 1,492 7 1,499 99.5%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,656
Bridging & Triage Programs 0
All Shelter Programs, Total 7,656
Shelter Programs, Room-Based, Total 1,985
Singles Sector Programs, Total 5,671
   Shelter Programs, Singles, Total 3,269
   Allied Services, Total 357
   Temporary Programs, Total 2,045
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,537 491 1 492 99.8%
   Families, Emergency Shelter Programs 681 227 1 228 99.6%
   Families, Transitional Shelter Programs 338 120 0 120 100.0%
   Families, Motel/Hotel Programs 518 144 0 144 100.0%
Single Sector Motel/Hotel, Total 448 205 0 205 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,269 3,269 202 3,471 94.2%
   Emergency Shelter Programs, Total 2,510 2,510 130 2,640 95.1%
      Mixed Adult, Emergency 537 537 31 568 94.5%
      Men, Emergency 1,047 1,047 74 1,121 93.4%
      Women, Emergency 486 486 10 496 98.0%
      Youth, Emergency 440 440 15 455 96.7%
   Transitional Shelter Programs, Total 759 759 72 831 91.3%
      Mixed Adult, Transitional 203 203 16 219 92.7%
      Families, Transitional 6 6 15 21 28.6%
      Men, Transitional 165 165 17 182 90.7%
      Women, Transitional 120 120 2 122 98.4%
      Youth, Transitional 265 265 22 287 92.3%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 357 357 6 363 98.3%
   24-Hour Respites 294 294 1 295 99.7%
   24-Hour Women's Drop-ins 63 63 5 68 92.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 0 49 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,996 1,497 5 1,502 99.7%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,653
Bridging & Triage Programs 0
All Shelter Programs, Total 7,653
Shelter Programs, Room-Based, Total 1,981
Singles Sector Programs, Total 5,672
   Shelter Programs, Singles, Total 3,269
   Allied Services, Total 357
   Temporary Programs, Total 2,046
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,534 490 1 491 99.8%
   Families, Emergency Shelter Programs 678 226 1 227 99.6%
   Families, Transitional Shelter Programs 338 120 0 120 100.0%
   Families, Motel/Hotel Programs 518 144 0 144 100.0%
Single Sector Motel/Hotel, Total 447 204 0 204 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,269 3,269 199 3,468 94.3%
   Emergency Shelter Programs, Total 2,510 2,510 130 2,640 95.1%
      Mixed Adult, Emergency 537 537 31 568 94.5%
      Men, Emergency 1,047 1,047 73 1,120 93.5%
      Women, Emergency 486 486 10 496 98.0%
      Youth, Emergency 440 440 16 456 96.5%
   Transitional Shelter Programs, Total 759 759 69 828 91.7%
      Mixed Adult, Transitional 205 205 14 219 93.6%
      Families, Transitional 6 6 15 21 28.6%
      Men, Transitional 164 164 18 182 90.1%
      Women, Transitional 120 120 2 122 98.4%
      Youth, Transitional 264 264 20 284 93.0%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 357 357 6 363 98.3%
   24-Hour Respites 294 294 1 295 99.7%
   24-Hour Women's Drop-ins 63 63 5 68 92.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 48 48 1 49 98.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,998 1,496 6 1,502 99.6%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,648
Bridging & Triage Programs 0
All Shelter Programs, Total 7,648
Shelter Programs, Room-Based, Total 1,984
Singles Sector Programs, Total 5,664
   Shelter Programs, Singles, Total 3,263
   Allied Services, Total 357
   Temporary Programs, Total 2,044
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,537 491 1 492 99.8%
   Families, Emergency Shelter Programs 681 227 1 228 99.6%
   Families, Transitional Shelter Programs 338 120 0 120 100.0%
   Families, Motel/Hotel Programs 518 144 0 144 100.0%
Single Sector Motel/Hotel, Total 447 204 0 204 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,263 3,263 201 3,464 94.2%
   Emergency Shelter Programs, Total 2,502 2,502 134 2,636 94.9%
      Mixed Adult, Emergency 536 536 30 566 94.7%
      Men, Emergency 1,040 1,040 78 1,118 93.0%
      Women, Emergency 486 486 10 496 98.0%
      Youth, Emergency 440 440 16 456 96.5%
   Transitional Shelter Programs, Total 761 761 67 828 91.9%
      Mixed Adult, Transitional 205 205 14 219 93.6%
      Families, Transitional 6 6 15 21 28.6%
      Men, Transitional 166 166 16 182 91.2%
      Women, Transitional 120 120 2 122 98.4%
      Youth, Transitional 264 264 20 284 93.0%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 357 357 6 363 98.3%
   24-Hour Respites 294 294 1 295 99.7%
   24-Hour Women's Drop-ins 63 63 5 68 92.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 48 48 0 48 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,996 1,496 6 1,502 99.6%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Please note that as of April 23, 2024, hotel-based programs for refugee claimants operated by the Canadian Red Cross Society have been added to the database that supports this reporting. These programs are not new. They have been recategorized to be included in the City’s Daily Shelter & Overnight Service Usage database to more accurately reflect shelter system use in Toronto.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary, which you can find on the Housing Stability Service System Overview web page.
Date modified: August 18, 2026