Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 7,262
Bridging & Triage Programs 0
All Shelter Programs, Total 7,262
Shelter Programs, Room-Based, Total 1,722
Singles Sector Programs, Total 5,540
   Shelter Programs, Singles, Total 3,219
   Allied Services, Total 338
   Temporary Programs, Total 1,983
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,419 455 7 462 98.5%
   Families, Emergency Shelter Programs 667 221 5 226 97.8%
   Families, Transitional Shelter Programs 324 113 1 114 99.1%
   Families, Motel/Hotel Programs 428 121 1 122 99.2%
Single Sector Motel/Hotel, Total 303 145 0 145 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,219 3,219 180 3,399 94.7%
   Emergency Shelter Programs, Total 2,443 2,443 123 2,566 95.2%
      Mixed Adult, Emergency 529 529 27 556 95.1%
      Men, Emergency 995 995 69 1,064 93.5%
      Women, Emergency 478 478 12 490 97.6%
      Youth, Emergency 441 441 15 456 96.7%
   Transitional Shelter Programs, Total 776 776 57 833 93.2%
      Mixed Adult, Transitional 214 214 5 219 97.7%
      Families, Transitional 14 14 7 21 66.7%
      Men, Transitional 171 171 11 182 94.0%
      Women, Transitional 121 121 2 123 98.4%
      Youth, Transitional 256 256 32 288 88.9%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 338 338 5 343 98.5%
   24-Hour Respites 299 299 0 299 100.0%
   24-Hour Women's Drop-ins 39 39 5 44 88.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 48 48 0 48 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,935 1,469 6 1,475 99.6%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,261
Bridging & Triage Programs 0
All Shelter Programs, Total 7,261
Shelter Programs, Room-Based, Total 1,717
Singles Sector Programs, Total 5,544
   Shelter Programs, Singles, Total 3,226
   Allied Services, Total 338
   Temporary Programs, Total 1,980
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,419 455 7 462 98.5%
   Families, Emergency Shelter Programs 667 221 5 226 97.8%
   Families, Transitional Shelter Programs 324 113 1 114 99.1%
   Families, Motel/Hotel Programs 428 121 1 122 99.2%
Single Sector Motel/Hotel, Total 298 143 0 143 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,226 3,226 172 3,398 94.9%
   Emergency Shelter Programs, Total 2,447 2,447 118 2,565 95.4%
      Mixed Adult, Emergency 529 529 27 556 95.1%
      Men, Emergency 998 998 67 1,065 93.7%
      Women, Emergency 478 478 10 488 98.0%
      Youth, Emergency 442 442 14 456 96.9%
   Transitional Shelter Programs, Total 779 779 54 833 93.5%
      Mixed Adult, Transitional 215 215 4 219 98.2%
      Families, Transitional 14 14 7 21 66.7%
      Men, Transitional 171 171 11 182 94.0%
      Women, Transitional 122 122 1 123 99.2%
      Youth, Transitional 257 257 31 288 89.2%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 338 338 5 343 98.5%
   24-Hour Respites 299 299 0 299 100.0%
   24-Hour Women's Drop-ins 39 39 5 44 88.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 48 48 0 48 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,932 1,467 7 1,474 99.5%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,255
Bridging & Triage Programs 0
All Shelter Programs, Total 7,255
Shelter Programs, Room-Based, Total 1,714
Singles Sector Programs, Total 5,541
   Shelter Programs, Singles, Total 3,220
   Allied Services, Total 338
   Temporary Programs, Total 1,983
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,419 456 7 463 98.5%
   Families, Emergency Shelter Programs 667 222 5 227 97.8%
   Families, Transitional Shelter Programs 324 113 1 114 99.1%
   Families, Motel/Hotel Programs 428 121 1 122 99.2%
Single Sector Motel/Hotel, Total 295 143 0 143 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,220 3,220 179 3,399 94.7%
   Emergency Shelter Programs, Total 2,441 2,441 123 2,564 95.2%
      Mixed Adult, Emergency 530 530 26 556 95.3%
      Men, Emergency 994 994 68 1,062 93.6%
      Women, Emergency 480 480 10 490 98.0%
      Youth, Emergency 437 437 19 456 95.8%
   Transitional Shelter Programs, Total 779 779 56 835 93.3%
      Mixed Adult, Transitional 215 215 4 219 98.2%
      Families, Transitional 14 14 7 21 66.7%
      Men, Transitional 171 171 11 182 94.0%
      Women, Transitional 122 122 1 123 99.2%
      Youth, Transitional 257 257 33 290 88.6%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 338 338 5 343 98.5%
   24-Hour Respites 299 299 0 299 100.0%
   24-Hour Women's Drop-ins 39 39 5 44 88.6%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 48 48 0 48 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,935 1,468 7 1,475 99.5%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary.
Date modified: September 29, 2026