This page shares data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays. Data for weekends and holidays are posted on the next business day.

Further information is available on City’s open data portal, including daily occupancy and capacity from 2007 to present and a breakdown of occupancy and capacity by site. Temporary shelter and respite sites, including those that are part of the City’s response to COVID-19 are not currently available through the open data portal and will be reported here until they can be added to the open data reporting.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

February 25, 2021

Occupancy Summary Individuals
All Programs, Total 6,048
Shelter Programs, Family Sector, Total 1,057
Singles Sector Programs, Total 4,868
   Shelter Programs, Singles, Total 2,010
   Allied Services, Total 221
   COVID-19 Programs, Total 2,637
COVID-19 Isolation/Recovery Programs 123

 

Shelter Programs, Families Individuals Occupied Rooms Vacant Rooms Total Rooms Occupancy Rate
Family Sector, Total 1,057 360 27 387 93.0%
   Families, Emergency Shelter Programs 628 204 21 225 90.7%
   Families, Transitional Shelter Programs 61 21 6 27 77.8%
   Families, Motel/Hotel Programs 368 135 0 135 100.0%

 

Shelter Programs, Families Individuals Occupied Rooms Vacant Rooms Total Rooms Occupancy Rate
Family Sector, Total 1,057 360 27 387 93.0%
   Families, Emergency Shelter Programs 628 204 21 225 90.7%
   Families, Transitional Shelter Programs 61 21 6 27 77.8%
   Families, Motel/Hotel Programs 368 135 0 135 100.0%

 

Shelter Programs, Singles Individuals Occupied Beds Vacant Beds Total Beds Occupancy Rate
Singles Sectors, Total 2,010 2,010 94 2,104 95.5%
   Emergency Shelter Programs, Total 1,405 1,405 56 1,461 96.2%
      Mixed Adult, Emergency 230 230 28 258 89.1%
      Men, Emergency 666 666 4 670 99.4%
      Women, Emergency 317 317 3 320 99.1%
      Youth, Emergency 192 192 21 213 90.1%
   Transitional Shelter Programs, Total 605 605 38 643 94.1%
      Mixed Adult, Transitional 98 98 6 104 94.2%
      Men, Transitional 256 256 13 269 95.2%
      Women, Transitional 104 104 9 113 92.0%
      Youth, Transitional 147 147 10 157 93.6%

 

Allied Services Individuals Occupied Beds/Spaces Vacant Beds/ Spaces Total Beds/ Spaces Occupancy Rate
Allied Services, Total 221 221 25 246 89.8%
   24-Hour Respites 198 198 4 202 98.0%
   24-Hour Women’s Drop-ins 23 23 21 44 52.3%
   Warming Centres n/a n/a n/a n/a n/a

 

COVID-19 Programs, Bed/space-based Individuals Occupied Beds/Spaces Vacant Beds/ Spaces Total Beds/ Spaces Occupancy Rate
24-Hour Temporary Response Sites 324 324 2 326 99.4%

 

COVID-19 Programs, Room/unit based Individuals Occupied Rooms/Units Vacant Rooms/Units Total Rooms/Units Occupancy Rate
Hotels 2,296 1,992 45 2,037 97.8%
Interim Housing 17 16 3 19 84.2%

 

COVID-19 Isolation/Recovery Programs Individuals Occupied Rooms Vacant Rooms Total Rooms Occupancy Rate
COVID-19 Isolation/Recovery Programs Total 123 118 32 150 78.7%

 

February 25, 2021

Sites listed below are included in the summary reporting above.

Site Individuals Occupied Beds/Spaces Vacant Beds/ Spaces Total Beds/ Spaces Occupancy Rate
Dixon Hall – 351 Lakeshore Blvd E. Respite 33 33 0 33 100.0%
Fred Victor – 1A Strachan Ave. Respite 45 45 0 45 100.0%
Margaret’s – 21 Park Rd. Respite 25 25 0 25 100.0%
St. Felix Centre – 25 Augusta Ave. Respite 19 19 0 19 100.0%
St. Felix Centre – 69 Fraser Respite 43 43 0 43 100.0%
Warden Woods – 705 Progress Ave Respite 33 33 4 37 89.2%
Sistering – 24-Hour Women’s Drop-In 1 1 15 16 6.3%
Fred Victor – 24-Hour Women’s Drop-In 22 22 6 28 78.6%
Dixon Hall – 354 George Street Response Site 49 49 1 50 98.0%
St. Felix Respite – Esplanade Response Site 28 28 0 28 100.0%
Seaton House Response Site 55 55 0 55 100.0%
Scarborough Women’s Shelter Response Site 69 69 1 70 98.6%
Homes First – Better Living Centre Winter Response Site 123 123 0 123 100.0%
Warming Centre: 129 Peter St n/a n/a n/a n/a n/a
Warming Centre: Better Living Centre n/a n/a n/a n/a n/a
Warming Centre: 5800 Yonge St n/a n/a n/a n/a n/a
Warming Centre: Scarborough Civic Centre n/a n/a n/a n/a n/a

Bar graph describing average nightly number of people served in Toronto's shelter system from January to December

Figures show average nightly occupancy by month in all City of Toronto permanent shelter programs. Statistics are from the Shelter Management Information System which was in use throughout the system by Jan 2011.

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Occupancy includes a count of all individuals and, where capacity is measured at the room level, the number of rooms occupied.
  • Vacancy reflects the total number of rooms or beds that were available in the system but not occupied at 4 a.m.
  • Capacity is measured in rooms for family programs and hotel and interim housing COVID-19 response programs. For all other programs, it is reported at the bed or space level. This figure represents all spaces, whether occupied or vacant, that are available in the system at 4 a.m.
  • Occupancy rate is calculated as occupancy divided by capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of all rooms available. For bed- or space-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the capacity of beds or spaces.
  • If a shelter or overnight service been advised to suspend new admissions due to a confirmed or suspected outbreak, the site may show vacant beds if the program’s beds are not deactivated in the City’s Shelter Management Information System.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Please see the Housing + Homelessness Service Glossary for more information about the terms used in this report.