This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
All Programs, Total 9,581
Shelter Programs, Room-Based, Total 3,138
Singles Sector Programs, Total 6,442
   Shelter Programs, Singles, Total 3,759
   Allied Services, Total 474
   Temporary Programs, Total 2,209
Temporary Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,544 758 4 762 99.5%
   Families, Emergency Shelter Programs 640 195 3 198 98.5%
   Families, Transitional Shelter Programs 354 120 1 121 99.2%
   Families, Motel/Hotel Programs 1,550 443 0 443 100.0%
Single Sector Motel/Hotel, Total 594 299 0 299 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,759 3,759 44 3,803 98.8%
   Emergency Shelter Programs, Total 3,110 3,110 18 3,128 99.4%
      Mixed Adult, Emergency 588 588 0 588 100.0%
      Men, Emergency 1,423 1,423 5 1,428 99.6%
      Women, Emergency 694 694 0 694 100.0%
      Youth, Emergency 405 405 13 418 96.9%
   Transitional Shelter Programs, Total 649 649 26 675 96.1%
      Mixed Adult, Transitional 142 142 1 143 99.3%
      Men, Transitional 206 206 11 217 94.9%
      Women, Transitional 115 115 1 116 99.1%
      Youth, Transitional 186 186 13 199 93.5%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 474 474 1 475 99.8%
   24-Hour Respites 407 407 0 407 100.0%
   24-Hour Women’s Drop-ins 67 67 1 68 98.5%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,159 1,764 10 1,774 99.4%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%
Occupancy Summary Individuals
All Programs, Total 9,576
Shelter Programs, Room-Based, Total 3,135
Singles Sector Programs, Total 6,440
   Shelter Programs, Singles, Total 3,765
   Allied Services, Total 473
   Temporary Programs, Total 2,202
Temporary Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,540 758 4 762 99.5%
   Families, Emergency Shelter Programs 631 194 3 197 98.5%
   Families, Transitional Shelter Programs 354 120 1 121 99.2%
   Families, Motel/Hotel Programs 1,555 444 0 444 100.0%
Single Sector Motel/Hotel, Total 595 298 0 298 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,765 3,765 36 3,801 99.1%
   Emergency Shelter Programs, Total 3,115 3,115 11 3,126 99.6%
      Mixed Adult, Emergency 588 588 0 588 100.0%
      Men, Emergency 1,427 1,427 0 1,427 100.0%
      Women, Emergency 693 693 0 693 100.0%
      Youth, Emergency 407 407 11 418 97.4%
   Transitional Shelter Programs, Total 650 650 25 675 96.3%
      Mixed Adult, Transitional 142 142 1 143 99.3%
      Men, Transitional 207 207 10 217 95.4%
      Women, Transitional 115 115 1 116 99.1%
      Youth, Transitional 186 186 13 199 93.5%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 473 473 1 474 99.8%
   24-Hour Respites 406 406 0 406 100.0%
   24-Hour Women’s Drop-ins 67 67 1 68 98.5%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,152 1,759 13 1,772 99.3%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%
Occupancy Summary Individuals
All Programs, Total 9,564
Shelter Programs, Room-Based, Total 3,136
Singles Sector Programs, Total 6,427
   Shelter Programs, Singles, Total 3,759
   Allied Services, Total 472
   Temporary Programs, Total 2,196
Temporary Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,540 758 3 761 99.6%
   Families, Emergency Shelter Programs 631 194 2 196 99.0%
   Families, Transitional Shelter Programs 354 120 1 121 99.2%
   Families, Motel/Hotel Programs 1,555 444 0 444 100.0%
Single Sector Motel/Hotel, Total 596 298 0 298 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,759 3,759 37 3,796 99.0%
   Emergency Shelter Programs, Total 3,107 3,107 14 3,121 99.6%
      Mixed Adult, Emergency 584 584 2 586 99.7%
      Men, Emergency 1,426 1,426 1 1,427 99.9%
      Women, Emergency 690 690 0 690 100.0%
      Youth, Emergency 407 407 11 418 97.4%
   Transitional Shelter Programs, Total 652 652 23 675 96.6%
      Mixed Adult, Transitional 142 142 1 143 99.3%
      Men, Transitional 208 208 9 217 95.9%
      Women, Transitional 115 115 1 116 99.1%
      Youth, Transitional 187 187 12 199 94.0%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 472 472 0 472 100.0%
   24-Hour Respites 404 404 0 404 100.0%
   24-Hour Women’s Drop-ins 68 68 0 68 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,146 1,757 12 1,769 99.3%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%
Occupancy Summary Individuals
All Programs, Total 9,548
Shelter Programs, Room-Based, Total 3,131
Singles Sector Programs, Total 6,416
   Shelter Programs, Singles, Total 3,756
   Allied Services, Total 469
   Temporary Programs, Total 2,191
Temporary Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,531 755 5 760 99.3%
   Families, Emergency Shelter Programs 636 195 2 197 99.0%
   Families, Transitional Shelter Programs 346 118 3 121 97.5%
   Families, Motel/Hotel Programs 1,549 442 0 442 100.0%
Single Sector Motel/Hotel, Total 600 299 0 299 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,756 3,756 43 3,799 98.9%
   Emergency Shelter Programs, Total 3,107 3,107 17 3,124 99.5%
      Mixed Adult, Emergency 585 585 3 588 99.5%
      Men, Emergency 1,429 1,429 1 1,430 99.9%
      Women, Emergency 687 687 1 688 99.9%
      Youth, Emergency 406 406 12 418 97.1%
   Transitional Shelter Programs, Total 649 649 26 675 96.1%
      Mixed Adult, Transitional 142 142 1 143 99.3%
      Men, Transitional 207 207 10 217 95.4%
      Women, Transitional 115 115 1 116 99.1%
      Youth, Transitional 185 185 14 199 93.0%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 469 469 3 472 99.4%
   24-Hour Respites 401 401 3 404 99.3%
   24-Hour Women’s Drop-ins 68 68 0 68 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,141 1,751 9 1,760 99.5%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Please note that as of April 23, 2024, hotel-based programs for refugee claimants operated by the Canadian Red Cross Society have been added to the database that supports this reporting. These programs are not new. They have been recategorized to be included in the City’s Daily Shelter & Overnight Service Usage database to more accurately reflect shelter system use in Toronto.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary, which you can find on the Housing Stability Service System Overview web page.