Daily posting of shelter occupancy is suspended. As part of the City’s COVID-19 response, temporary shelter spaces and hotel locations are being added and existing program capacities are changing to achieve physical distancing. Updated numbers will be provided as soon as possible once information is confirmed regarding new program capacities. Stay up-to-date on all changes to City services and when they may resume by visiting toronto.ca/covid19. People experiencing homelessness can call Central Intake 416-338-4766 or 1-877-338-3398.
As part of our COVID-19 response for people experiencing homelessness, the City has created new programs in community centres and temporary locations, as well as activating hotel locations to increase physical distancing in our existing shelter system. As we work to establish physical distancing at each of our existing shelter programs, and transfer clients to new programs, capacity and occupancy across the shelter system is constantly in flux.
As an interim measure, while we work to establish full and accurate reporting on current program capacities, we have established a point-in-time snapshot on the number of clients in our shelter system. This snapshot will be updated once a week and represents occupancy on the day listed below, however it may not be inclusive of all programs and should not be compared to past occupancy statistics. We apologize for the limitations of this data and will work toward more transparent reporting as soon as possible. To access an emergency shelter space, call Central Intake at 416-338-4766, 1-877-338-3398.
|Shelter Programs||Individuals||Rooms Occupied||Pre-COVID19 Capacity|
|Shelter Programs Total||2,103||4,337|
|Family Shelter Programs Total||1,712||526||766|
|Allied services||Individuals||Pre-COVID19 Capacity|
|Allied Services Total||276|
|Dixon Hall- 351 Lakeshore Blvd E. Respite||41||100|
|Fred Victor 1A Strachan Ave. Respite||46||100|
|Margaret’s 21 Park Rd. Respite||25||30|
|Margaret’s 323 Dundas St. E. Respite||21||35|
|St. Felix Centre – 25 Augusta Ave. Respite||20||50|
|St. Felix Centre 69 Fraser Respite||43||100|
|Warden Woods 705 Progress Ave Respite||27||49|
|Sistering 24-hour women’s drop-in||13||50|
|Fred Victor 24-hour women’s drop-in||40||70|
|24-hour temporary response sites||266|
|John Innes CC||0|
|Matty Eckler CC||0|
|Warden Hilltop CC||0|
|Jimmie Simpson CC||0|
|St. Felix – Esplanade||27|
|Homes First Society – 5800 Yonge St. Building B||65|
|354 George Street||50|
|Seaton House Response Site||48|
|Hotels for physical distancing||1,638|
|Streets to Homes (S2H) Satellite Interim Housing||151|
|All COVID-19 Programs||2,108|
* Note: All community centre programs have now closed and clients relocated to other programs. These programs will be removed from reporting next week.
Figures show average nightly occupancy by month in all City of Toronto permanent shelter programs. Statistics are from the Shelter Management Information System which was in use throughout the system by Jan 2011.