This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
All Programs, Total 9,525
Shelter Programs, Room-Based, Total 2,785
Singles Sector Programs, Total 6,739
   Shelter Programs, Singles, Total 3,921
   Allied Services, Total 516
   COVID-19 Programs, Total 2,302
COVID-19 Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,285 679 0 681 99.7%
   Families, Emergency Shelter Programs 654 204 0 204 100.0%
   Families, Transitional Shelter Programs 300 103 0 104 99.0%
   Families, Motel/Hotel Programs 1,331 372 0 373 99.7%
Single Sector Motel/Hotel, Total 500 246 0 246 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,921 3,921 29 3,950 99.3%
   Emergency Shelter Programs, Total 3,270 3,270 10 3,280 99.7%
      Mixed Adult, Emergency 585 585 4 589 99.3%
      Men, Emergency 1,590 1,590 1 1,591 99.9%
      Women, Emergency 690 690 0 690 100.0%
      Youth, Emergency 405 405 5 410 98.8%
   Transitional Shelter Programs, Total 651 651 19 670 97.2%
      Mixed Adult, Transitional 143 143 1 144 99.3%
      Men, Transitional 211 211 6 217 97.2%
      Women, Transitional 115 115 2 117 98.3%
      Youth, Transitional 182 182 10 192 94.8%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 516 516 0 516 100.0%
   24-Hour Respites 448 448 0 448 100.0%
   24-Hour Women’s Drop-ins 68 68 0 68 100.0%
COVID-19 Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
COVID-19 Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,252 1,876 9 1,885 99.5%
COVID-19 Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
COVID-19 Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%
Occupancy Summary Individuals
All Programs, Total 9,527
Shelter Programs, Room-Based, Total 2,784
Singles Sector Programs, Total 6,742
   Shelter Programs, Singles, Total 3,924
   Allied Services, Total 516
   COVID-19 Programs, Total 2,302
COVID-19 Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,284 679 0 680 99.9%
   Families, Emergency Shelter Programs 654 204 0 204 100.0%
   Families, Transitional Shelter Programs 300 103 0 104 99.0%
   Families, Motel/Hotel Programs 1,330 372 0 372 100.0%
Single Sector Motel/Hotel, Total 500 246 0 246 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,924 3,924 25 3,949 99.4%
   Emergency Shelter Programs, Total 3,272 3,272 7 3,279 99.8%
      Mixed Adult, Emergency 587 587 0 587 100.0%
      Men, Emergency 1,590 1,590 2 1,592 99.9%
      Women, Emergency 690 690 0 690 100.0%
      Youth, Emergency 405 405 5 410 98.8%
   Transitional Shelter Programs, Total 652 652 18 670 97.3%
      Mixed Adult, Transitional 143 143 1 144 99.3%
      Men, Transitional 212 212 5 217 97.7%
      Women, Transitional 115 115 2 117 98.3%
      Youth, Transitional 182 182 10 192 94.8%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 516 516 0 516 100.0%
   24-Hour Respites 448 448 0 448 100.0%
   24-Hour Women’s Drop-ins 68 68 0 68 100.0%
COVID-19 Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
COVID-19 Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,252 1,878 7 1,885 99.6%
COVID-19 Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
COVID-19 Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%
Occupancy Summary Individuals
All Programs, Total 9,532
Shelter Programs, Room-Based, Total 2,789
Singles Sector Programs, Total 6,742
   Shelter Programs, Singles, Total 3,928
   Allied Services, Total 515
   COVID-19 Programs, Total 2,299
COVID-19 Isolation/Recovery Programs 1
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 2,289 680 0 681 99.9%
   Families, Emergency Shelter Programs 654 204 0 204 100.0%
   Families, Transitional Shelter Programs 300 103 0 104 99.0%
   Families, Motel/Hotel Programs 1,335 373 0 373 100.0%
Single Sector Motel/Hotel, Total 500 246 0 246 100.0%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,928 3,928 23 3,951 99.4%
   Emergency Shelter Programs, Total 3,275 3,275 6 3,281 99.8%
      Mixed Adult, Emergency 587 587 0 587 100.0%
      Men, Emergency 1,593 1,593 1 1,594 99.9%
      Women, Emergency 690 690 0 690 100.0%
      Youth, Emergency 405 405 5 410 98.8%
   Transitional Shelter Programs, Total 653 653 17 670 97.5%
      Mixed Adult, Transitional 143 143 1 144 99.3%
      Men, Transitional 212 212 5 217 97.7%
      Women, Transitional 115 115 2 117 98.3%
      Youth, Transitional 183 183 9 192 95.3%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 515 515 1 516 99.8%
   24-Hour Respites 448 448 0 448 100.0%
   24-Hour Women’s Drop-ins 67 67 1 68 98.5%
COVID-19 Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
COVID-19 Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 2,249 1,876 7 1,883 99.6%
COVID-19 Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
COVID-19 Isolation/Recovery Programs Combined Total 1 1 0 1 100.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary, which you can find on the Housing Stability Service System Overview web page.