This page shares data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays. Data for weekends and holidays are posted on the next business day.

Further information is available on City’s open data portal, including daily occupancy and capacity from 2007 to present and a breakdown of occupancy and capacity by site. Temporary shelter and respite sites, including those that are part of the City’s response to COVID-19 are not currently available through the open data portal and will be reported here until they can be added to the open data reporting.

Get information about people experiencing homelessness who are entering and leaving the shelter system each month.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

May 6, 2021

Occupancy Summary Individuals
All Programs, Total 5,892
Shelter Programs, Family Sector, Total 1,003
Singles Sector Programs, Total 4,832
   Shelter Programs, Singles, Total 1,946
   Allied Services, Total 213
   COVID-19 Programs, Total 2,673
COVID-19 Isolation/Recovery Programs 57

 

Shelter Programs, Families Individuals Occupied Rooms Vacant Rooms Total Rooms Occupancy Rate
Family Sector, Total 1,003 338 34 372 90.9%
   Families, Emergency Shelter Programs 605 193 20 213 90.6%
   Families, Transitional Shelter Programs 61 21 6 27 77.8%
   Families, Motel/Hotel Programs 337 124 8 132 93.9%

 

Shelter Programs, Singles Individuals Occupied Beds Vacant Beds Total Beds Occupancy Rate
Singles Sectors, Total 1,946 1,946 124 2,070 94.0%
   Emergency Shelter Programs, Total 1,371 1,371 63 1,434 95.6%
      Mixed Adult, Emergency 196 196 0 196 100.0%
      Men, Emergency 666 666 26 692 96.2%
      Women, Emergency 312 312 19 331 94.3%
      Youth, Emergency 197 197 18 215 91.6%
   Transitional Shelter Programs, Total 575 575 61 636 90.4%
      Mixed Adult, Transitional 105 105 17 122 86.1%
      Men, Transitional 215 215 22 237 90.7%
      Women, Transitional 106 106 5 111 95.5%
      Youth, Transitional 149 149 17 166 89.8%

 

Allied Services Individuals Occupied Beds/Spaces Vacant Beds/ Spaces Total Beds/ Spaces Occupancy Rate
Allied Services, Total 213 213 25 238 89.5%
   24-Hour Respites 192 192 3 195 98.5%
   24-Hour Women’s Drop-ins 21 21 22 43 48.8%

 

COVID-19 Programs, Bed/space-based Individuals Occupied Beds/Spaces Vacant Beds/ Spaces Total Beds/ Spaces Occupancy Rate
24-Hour Temporary Response Sites 291 291 16 307 94.8%

 

COVID-19 Programs, Room/unit based Individuals Occupied Rooms/Units Vacant Rooms/Units Total Rooms/Units Occupancy Rate
Hotels 2,370 1,948 59 2,007 97.1%
Interim Housing 12 11 6 17 64.7%

 

COVID-19 Isolation/Recovery Programs Individuals Occupied Rooms Vacant Rooms Total Rooms Occupancy Rate
COVID-19 Isolation/Recovery Programs Combined Total 57 50 148 198 25.3%

 

May 6, 2021

Sites listed below are included in the summary reporting above.

Site Individuals Occupied Beds/Spaces Vacant Beds/ Spaces Total Beds/ Spaces Occupancy Rate
Dixon Hall – 351 Lakeshore Blvd E. Respite 44 44 0 44 100.0%
Fred Victor – 1A Strachan Ave. Respite 28 28 0 28 100.0%
Margaret’s – 21 Park Rd. Respite 25 25 2 27 92.6%
St. Felix Centre – 25 Augusta Ave. Respite 19 19 0 19 100.0%
St. Felix Centre – 69 Fraser Respite 43 43 0 43 100.0%
Warden Woods – 705 Progress Ave Respite 33 33 1 34 97.1%
Sistering – 24-Hour Women’s Drop-In 11 11 5 16 68.8%
Fred Victor – 24-Hour Women’s Drop-In 10 10 17 27 37.0%
Dixon Hall – 354 George Street Response Site 48 48 0 48 100.0%
Seaton House Response Site 51 51 0 51 100.0%
Scarborough Women’s Shelter Response Site 56 56 14 70 80.0%
Homes First – Better Living Centre Winter Response Site 121 121 2 123 98.4%

 

 Site Individuals Occupied Rooms Vacant Rooms Total Rooms Occupancy Rate
45 The Esplanade 157 136 69 205 66.3%

*This site has been added to daily reporting to enhance transparency of the vacancies available at this location. While this program is ramping up its capacity, the capacity figure reported for this site reflects total funded rooms rather than only those available currently in the system

Bar graph describing average nightly number of people served in Toronto's shelter system from January to December

Figures show average nightly occupancy by month in all City of Toronto permanent shelter programs. Statistics are from the Shelter Management Information System which was in use throughout the system by Jan 2011.

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Occupancy includes a count of all individuals and, where capacity is measured at the room level, the number of rooms occupied.
  • Vacancy reflects the total number of rooms or beds that were available in the system but not occupied at 4 a.m.
  • Capacity is measured in rooms for family programs and hotel and interim housing COVID-19 response programs. For all other programs, it is reported at the bed or space level. This figure represents all spaces, whether occupied or vacant, that are available in the system at 4 a.m.
  • Occupancy rate is calculated as occupancy divided by capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of all rooms available. For bed- or space-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the capacity of beds or spaces.
  • If a shelter or overnight service been advised to suspend new admissions due to a confirmed or suspected outbreak, the site may show vacant beds if the program’s beds are not deactivated in the City’s Shelter Management Information System.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Please see the Housing + Homelessness Service Glossary for more information about the terms used in this report.