Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 9,248
Bridging & Triage Programs 40
All Shelter Programs, Total 9,208
Shelter Programs, Room-Based, Total 2,496
Singles Sector Programs, Total 6,706
   Shelter Programs, Singles, Total 3,795
   Allied Services, Total 988
   Temporary Programs, Total 1,923
Temporary Isolation/Recovery Programs 6
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,940 592 27 619 95.6%
   Families, Emergency Shelter Programs 592 188 6 194 96.9%
   Families, Transitional Shelter Programs 307 110 6 116 94.8%
   Families, Motel/Hotel Programs 1,041 294 15 309 95.1%
Single Sector Motel/Hotel, Total 556 255 3 258 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,795 3,795 164 3,959 95.9%
   Emergency Shelter Programs, Total 3,033 3,033 109 3,142 96.5%
      Mixed Adult, Emergency 573 573 36 609 94.1%
      Men, Emergency 1,422 1,422 45 1,467 96.9%
      Women, Emergency 601 601 15 616 97.6%
      Youth, Emergency 437 437 13 450 97.1%
   Transitional Shelter Programs, Total 762 762 55 817 93.3%
      Mixed Adult, Transitional 204 204 15 219 93.2%
      Families, Transitional 10 10 4 14 71.4%
      Men, Transitional 170 170 13 183 92.9%
      Women, Transitional 110 110 3 113 97.3%
      Youth, Transitional 268 268 20 288 93.1%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 988 988 23 1,011 97.7%
   24-Hour Respites 713 713 8 721 98.9%
   24-Hour Women's Drop-ins 53 53 15 68 77.9%
Warming Centres 222 222 0 222 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,873 1,450 3 1,453 99.8%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 6 6 0 6 100.0%
Occupancy Summary Individuals
Total People Accommodated 9,205
Bridging & Triage Programs 40
All Shelter Programs, Total 9,165
Shelter Programs, Room-Based, Total 2,494
Singles Sector Programs, Total 6,665
   Shelter Programs, Singles, Total 3,789
   Allied Services, Total 950
   Temporary Programs, Total 1,926
Temporary Isolation/Recovery Programs 6
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,934 590 28 618 95.5%
   Families, Emergency Shelter Programs 589 187 7 194 96.4%
   Families, Transitional Shelter Programs 307 110 6 116 94.8%
   Families, Motel/Hotel Programs 1,038 293 15 308 95.1%
Single Sector Motel/Hotel, Total 560 255 3 258 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,789 3,789 174 3,963 95.6%
   Emergency Shelter Programs, Total 3,028 3,028 118 3,146 96.2%
      Mixed Adult, Emergency 572 572 37 609 93.9%
      Men, Emergency 1,417 1,417 50 1,467 96.6%
      Women, Emergency 597 597 19 616 96.9%
      Youth, Emergency 442 442 12 454 97.4%
   Transitional Shelter Programs, Total 761 761 56 817 93.1%
      Mixed Adult, Transitional 204 204 15 219 93.2%
      Families, Transitional 10 10 4 14 71.4%
      Men, Transitional 170 170 13 183 92.9%
      Women, Transitional 110 110 3 113 97.3%
      Youth, Transitional 267 267 21 288 92.7%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 950 950 25 973 97.6%
   24-Hour Respites 712 712 9 721 98.8%
   24-Hour Women's Drop-ins 52 52 16 68 76.5%
Warming Centres 186 186 0 184 101.1%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,876 1,448 4 1,452 99.7%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 6 6 0 6 100.0%
Occupancy Summary Individuals
Total People Accommodated 9,195
Bridging & Triage Programs 40
All Shelter Programs, Total 9,155
Shelter Programs, Room-Based, Total 2,485
Singles Sector Programs, Total 6,663
   Shelter Programs, Singles, Total 3,791
   Allied Services, Total 950
   Temporary Programs, Total 1,922
Temporary Isolation/Recovery Programs 7
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,925 588 29 617 95.3%
   Families, Emergency Shelter Programs 585 186 7 193 96.4%
   Families, Transitional Shelter Programs 307 110 6 116 94.8%
   Families, Motel/Hotel Programs 1,033 292 16 308 94.8%
Single Sector Motel/Hotel, Total 560 255 3 258 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,791 3,791 167 3,958 95.8%
   Emergency Shelter Programs, Total 3,029 3,029 112 3,141 96.4%
      Mixed Adult, Emergency 571 571 38 609 93.8%
      Men, Emergency 1,420 1,420 46 1,466 96.9%
      Women, Emergency 595 595 17 612 97.2%
      Youth, Emergency 443 443 11 454 97.6%
   Transitional Shelter Programs, Total 762 762 55 817 93.3%
      Mixed Adult, Transitional 204 204 15 219 93.2%
      Families, Transitional 10 10 4 14 71.4%
      Men, Transitional 169 169 14 183 92.3%
      Women, Transitional 110 110 3 113 97.3%
      Youth, Transitional 269 269 19 288 93.4%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 950 950 18 968 98.1%
   24-Hour Respites 720 720 2 722 99.7%
   24-Hour Women's Drop-ins 52 52 16 68 76.5%
Warming Centres 178 178 0 178 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,872 1,444 2 1,446 99.9%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 7 7 0 7 100.0%
Occupancy Summary Individuals
Total People Accommodated 9,117
Bridging & Triage Programs 40
All Shelter Programs, Total 9,077
Shelter Programs, Room-Based, Total 2,460
Singles Sector Programs, Total 6,610
   Shelter Programs, Singles, Total 3,808
   Allied Services, Total 881
   Temporary Programs, Total 1,921
Temporary Isolation/Recovery Programs 7
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,928 588 29 617 95.3%
   Families, Emergency Shelter Programs 588 186 6 192 96.9%
   Families, Transitional Shelter Programs 307 110 6 116 94.8%
   Families, Motel/Hotel Programs 1,033 292 17 309 94.5%
Single Sector Motel/Hotel, Total 532 241 3 244 98.8%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,808 3,808 179 3,987 95.5%
   Emergency Shelter Programs, Total 3,046 3,046 124 3,170 96.1%
      Mixed Adult, Emergency 582 582 50 632 92.1%
      Men, Emergency 1,425 1,425 45 1,470 96.9%
      Women, Emergency 595 595 19 614 96.9%
      Youth, Emergency 444 444 10 454 97.8%
   Transitional Shelter Programs, Total 762 762 55 817 93.3%
      Mixed Adult, Transitional 204 204 15 219 93.2%
      Families, Transitional 10 10 4 14 71.4%
      Men, Transitional 169 169 14 183 92.3%
      Women, Transitional 110 110 3 113 97.3%
      Youth, Transitional 269 269 19 288 93.4%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 881 881 52 933 94.4%
   24-Hour Respites 663 663 35 698 95.0%
   24-Hour Women's Drop-ins 51 51 17 68 75.0%
Warming Centres 167 167 0 167 100.0%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 50 50 0 50 100.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,871 1,446 1 1,447 99.9%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 7 7 0 7 100.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Please note that as of April 23, 2024, hotel-based programs for refugee claimants operated by the Canadian Red Cross Society have been added to the database that supports this reporting. These programs are not new. They have been recategorized to be included in the City’s Daily Shelter & Overnight Service Usage database to more accurately reflect shelter system use in Toronto.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary, which you can find on the Housing Stability Service System Overview web page.