Low or No Heat/Other Vital Services
Vital services include fuel, hydro, gas, hot and cold water.
Heating (Minimum temperatures)
A landlord is responsible for providing heat to a residential dwelling that is rented or leased, to a minimum air temperature of 21 degrees Celsius from September 15 to June 1.
If you have concerns about low or no heat in your rental unit, speak to your landlord or property manager. If this issue is not resolved in a timely manner, you can contact the City.
If the condo unit is owner-occupied, the City will not investigate a complaint about the condition of that unit.
To report an issue, contact 311.