The City licenses businesses and activities, and investigates complaints on private and public property to ensure compliance with bylaws.

Topic Description Bylaw
Service Dogs – Refusal of Service All businesses licensed by the City of Toronto must provide service to individuals with guide dogs or service animals.

Licensing Bylaw

Vehicles for Hire Bylaw

Dog Bites Dog owners are responsible for their dogs. When a dog bites, the City will take action to ensure that the public remains safe. Animals Bylaw
Dogs Off Leash Dogs must always be kept on a leash, unless they are in designated off-leash areas.

Animals Bylaw

Parks Bylaw

Washrooms Businesses that sell retail goods and merchandise, must provide accessible washrooms with proper signage to their clientele. Property Standards Bylaw
Holiday Shopping Retail businesses in Toronto must close on statutory holidays (except in designated tourist areas). Some retailers are exempt from the bylaw. Holiday Shopping Bylaw
Clothing Drop Boxes Clothing Drop Box operators are required to obtain and display a permit on each drop box, while maintaining the area around the box free from waste and litter. Clothing Drop Boxes Bylaw
Fireworks A permit is required to sell fireworks in Toronto. Fireworks Bylaw
Graffiti and Postering To help keep Toronto clean, residents and businesses should use the City’s public kiosks and message centres for posters, paper signs and remove graffiti vandalism within 72 hours.

Property Standards Bylaw

Graffiti Bylaw

Signs Bylaw

Litter & Garbage Also known as illegal dumping, it refers to leaving residential garbage on public (city boulevard, parks etc) or private property without the owner’s consent. Littering and Dumping Bylaw
Noise Noise is prohibited at any time where it is likely to disturb others.  Exemptions to noise requirements may be obtained for construction activities and special events. Noise Bylaw
Parks Parks are shared spaces and everyone needs to be responsible and respectful of each other. The Parks Bylaw regulates the types of activities that are allowed in Toronto parks. Parks Bylaw
Fences Fences can act as privacy screens between properties, and in the case of swimming pool fences, as barriers to entry.  Exemptions for fence height and construction may be requested. Fences Bylaw
Long Grass & Weeds Residents are required to keep their lawns (including the City portion) less than 20 cm or 8 inches in height.  Natural gardens which were planted to produce habitats for birds, butterflies and other wildlife, and are exempt from height restrictions. Grass and Weeds Bylaw
Right to Enter Neighbour’s Property for Repairs Right-of-entry permits may be issued when there is no agreement between neighbours to access each other’s property, but repairs to the existing building are necessary due to health and safety reasons. Building Construction and Demolition Bylaw
Garage Sales Residents are allowed to hold two garage sales per year. Garage Sales Bylaw
Abandoned Appliances Refrigerators and other large appliances, which are left outside for disposal, must have doors removed to prevent young children from becoming trapped in them.

Abandoned Appliances Bylaw

Waste Collection of Residential Properties Bylaw

Water Supply The Water Supply Bylaw defines the roles and responsibilities of both property owners and the City in order to protect the integrity of the water supply system. Water Supply Bylaw
Sewers The Sewers Bylaw protects public safety, the environment and City infrastructure by setting strict limits on what can be discharged into the sewers system and natural watercourses. Sewers Bylaw
Election Signs The City regulates the placement of election signs. Signs Bylaw
Low or No Heat/Vital Services A landlord is responsible for providing heat to a minimum air temperature of 21 degrees Celsius from September 15 to June 1.

Heat Bylaw

Vital Services Bylaw

Taxis & Limousines The Vehicle-for-hire By-law regulates the condition of the vehicle, short-fare refusal, driver behaviour, use of cell phone, route taken and fare. Vehicle-for-hire Bylaw
Private Transportation Companies (Uber, Facedrive) The Vehicle-for-hire By-law regulates the failure to display an identifier, pick-up at a cabstand or hail from the street, driver identification and the use of snow tires. Vehicle-for-hire Bylaw
Green Roof Toronto is the first City in North America to have a bylaw to require and govern the construction of green roofs on new development. Green Roof
Solid Waste There are a number of bylaws related to solid waste, including the collection of garbage, collection fees and more. Solid Waste Fees Bylaw
Packaging Bylaw
Littering & Dumping Bylaw
Residential Garbage Collection Bylaw
Commercial Garbage Collection Bylaw
Waste Transfer Station Bylaw
List of Prohibited Waste Bylaw
Multi-tenant (Rooming) Houses A multi-tenant house can include a house, apartment or building where you share a kitchen and/or washroom with four or more people that pay individual rent.  Zoning Bylaw
RentSafeTO Apartment Building Standards Program The RentSafeTO: Apartment Building Standards Program applies to all residential rental apartment buildings that are three or more storeys tall and have 10 or more apartment units. Apartment Building Bylaw
Property Standards Property standards include regulations for public and private property regarding fencing, long grass and weeds, zoning, multi-residential apartment buildings, and rooming houses. Property Standards Bylaw
Tobacco Enforcement Toronto Public Health enforces the Smoke Free Ontario Act (SFOA) to help reduce youth access to tobacco and protect the public from second hand smoke.
Shisha Ban Enforcement Hookah and shisha use is becoming increasingly popular in Toronto, as it is often considered a healthier option than cigarette smoking. However, both tobacco and non-tobacco shisha smoke pose serious health risks to smokers and individuals exposed to second-hand smoke.
Idling of Vehicles and Boats The Idling Control Bylaw limits idling to no more than one minute in a 60-minute period. Vehicle emissions are a contributing factor in climate change. By reducing unnecessary idling to just one minute, we are helping to improve the quality of the air in Toronto. Idling Control Bylaw
Streets and Sidewalks The Street Use Bylaw has a uniform set of regulations dealing with activities that occur in the public road allowance. Streets Use Bylaw
Snow and ice removal The City provides mechanical sidewalk snow clearing in most parts of Toronto but we are unable to provide this service in the downtown core. If you live in the downtown core where sidewalks cannot be plowed, residents and business owners are responsible for clearing the ice and snow from sidewalks adjacent to their properties within 12 hours of a snowfall. Snow and ice removal Bylaw
Residential Front Yards and Boulevards Parking An off-street parking permit is required to park in your front yard or on part of the City boulevard. With approval, residents may rent part of the City owned boulevard to supplement space on private property. Parking on Residential Front Yards and Boulevards Bylaw
Temporary Closing of Highways The City is responsible for the maintenance and inspection of more than 900 roads, pedestrian bridges and structures, including 510 bents of the F.G. Gardiner Expressway. Temporary Closing of Highways