New 24-hour respite sites are being created in response to high occupancy in the permanent shelter system and the growing need for homelessness services. Available 24/7, sites accept pets, provide a safe place to rest, get a meal, and find service referrals. All sites welcome people who are transgender or gender non-binary. Lower barriers to service make respite sites more accessible, especially to those who are vulnerable and who may not otherwise access conventional shelter services. 24-hour respite sites act as points of entry for clients to get into our system and take their first steps to finding permanent housing. Shelters in comparison, require commitments from clients, such as working with a case manager on a housing plan, or employment strategy.

Our existing shelter system is near capacity and more service is required to make sure that there is sufficient space for everyone who needs it. The City must act now to ensure we can provide all people who need it with a warm/cool, dry place to sleep and programs to help them out. The City has a plan to add 1,000 new shelter beds to the existing system.

24-hour respite sites have been operating since fall 2017. Visit Homeless Help for a complete list of locations. Additional information about the structures is available in a Media Backgrounder.

New Locations

To provide high-quality, accessible respite services in 2018/2019, City staff have secured three 24-hour respite site Sprung structures, with an option for a fourth. These can be operational in locations across the City as part of the 2018/2019 Winter Respite Plan. The 24-hour respite sites will be provided by Sprung and built by BLT Construction Services.

Each of these new 24-hour respite sites will have a Community and Client Engagement coordinator who will be responsible for proactively responding to and addressing local concerns. Residents are encouraged to contact their respective coordinator for any operational issues relating to their immediate 24-hour respite site.

69 Fraser Avenue (formerly 1155 King Street West)

Opening date: December 2018
Operator: St. Felix
Capacity: 100 spaces
Outreach Facilitator: Madison Perdue
Phone: 416-392-8655
Email :

1A Strachan Avenue (formerly 701 Fleet Street)

Opening date: May 2019
Operator: Fred Victor 
Capacity: 100 spaces
Manager: Denise Allen
Phone: 416-364-3910 extension 2433

351 Lakeshore Boulevard East

Opening date: April 2019
Operator: Dixon Hall  
Capacity: 100 spaces
Manager, Respite Services: Patricia Kavanagh
Phone: 416-864-4490

Spring Transition Plan for Service at the City of Toronto’s 24-hour respite sites 

Details about the City’s Spring transition plan are available in a Media Backgrounder.