Streets to Homes (S2H) and partners provide street outreach and housing-related follow-up supports to assist people who are experiencing homelessness and sleeping outdoors in finding and keeping housing.

To access Streets to Homes outreach services for yourself or someone in need, call 311.

Streets to Homes staff reach out to people who are sleeping outdoors and experiencing homelessness. Available 24 hours per day, seven days a week, year-round, they focus on establishing supportive relationships as a first step in addressing an individual’s immediate health and safety needs. They also provide supports to move into housing.

The following services are available to people who are 16 years or older and are sleeping outside:

  • Water and referrals to food programs
  • Identification documents (ID) and income supports
  • Supports to develop a housing plan, for those who are not already working with other housing workers or agencies
  • Wellness checks
  • Clothing and supplies
  • Harm reduction supplies and harm reduction services
  • Mental health supports through the Multi-Disciplinary Outreach Team (M-Dot)
  • Blankets and sleeping bags in the winter
  • Referrals to the shelter system through Central Intake
  • Additional wellness checks and referrals to warming/cooling centres during extreme weather alerts

For a snapshot of the services and care we provide, download the handout in your preferred language.

As part of the City’s response to COVID-19, in-person intake and referrals at 129 Peter St. are suspended. People looking for shelter should call Central Intake at 416-338-4766. Access to phones and other services continue to be provided at 129 Peter St.

Streets to Homes staff at 129 Peter St. engage with people experiencing homelessness who are living outside and/or who spend a significant amount of their time on the streets.

The following programs services are available at 129 Peter St. 24 hours a day, seven days a week:

  • Laundry facilities
  • Showers
  • Washrooms
  • Snacks and food
  • Harm reduction kits/ information
  • Access to a telephone
  • Hygiene supplies
  • Clothing

Transitional Bedded Program

A transitional Housing First program designed to support people with significant history of street homelessness/street involvement. People who are referred must be working with the Streets to Homes or partners and engaged in a service plan with a focus on accessing appropriate housing.

Housing Services at 129 Peter St.

Tuesday and Thursday 9 a.m. to 3 p.m.

Wednesday 9 a.m. to 12 p.m.

Individuals who are not already connected with another agency on a housing plan can walk into 129 Peter St. to meet with a housing counsellor. Counsellors will be on-site during the times listed above to help people develop and achieve housing plans. Counsellors provide assessment, informal support, linkage and accompaniment to housing and other needed services.

In 2020, Streets to Homes and partner agencies supported over 300 people who were sleeping outside to move into permanent housing.

Streets to Homes help people maintain their housing by connecting them with follow up support worker to:

  • Assist with resolving housing concerns (landlord / tenant concerns)
  • Educate them about their rights and responsibilities as a tenant
  • Arrange a neighbourhood orientation
  • Teach money management
  • Provide referrals to other supports, including longer-term case management, health care providers, and harm reduction supports

The City funds the following partners to work with Streets to Homes to provide street outreach and follow-up supports:

Streets to Homes and partners also work with organizations across Toronto to support people living outside, including Downtown Yonge Business Improvement Area, Inner City Health Associates, Toronto Employment and Social Services, Toronto Paramedic Services, TTC, Union Station, and The Works.