Location: 1059 College Street
Client group: Women

Opened: March 2021
Current occupancy: Approximately 25 (due to physical distancing requirements)
Service operator: Fred Victor

Fatima House is a newly-renovated municipal shelter that recently moved from 86 Lombard Street.

The new site is fully accessible, pet-friendly and will be able to provide a safe and welcoming space for up to 52 women. Current occupancy has been decreased from 52 women to approximately 25 women to help ensure physical distancing and protect against COVID-19.

The shelter, operated by Fred Victor, is staffed 24 hours a day, seven days a week, and provides a variety of wrap around supports to help the women living there gain stability and connections to the local community. Services include:

  • meals and laundry
  • access to harm reduction and mental and physical health supports
  • Counsellors/Case Managers who work with clients to develop permanent housing plans
  • social and recreational programming
  • assessments and referrals to other community services, as needed

The shelter has on-site staff who are available to respond to concerns, and security guards and cameras.

Call 311 or Central Intake at 416-338-4766, 1-877-338-3398 toll-free.

Leading up to the shelter opening, the City of Toronto developed a number of opportunities for people in the community to learn more about the shelter, speak to staff and get involved. Details can be found below.

More information on the City’s process for opening new shelters can be found on our Welcoming News Shelters into Communities webpage.

Community Liaison Committee

A Communication Liaison Committee (CLC) composed of residents, businesses and community organizations has been formed to help answer questions, identify concerns and gain feedback from the community. The goal of the CLC is to work together to problem-solve on challenges related to the shelter and support the success of the shelter in the community.

Virtual Community Information Session

The City of Toronto and Fred Victor held a virtual information session on October 29, 2020. View a summary of the meeting. You can also watch a recording of the meeting and view a copy of the presentation shared during the meeting.

Community Bulletins

The following bulletins were created to help members of the community learn more about the shelter:

In response to the COVID-19 pandemic, the City has implemented a number of measures to protect people across the shelter system. This includes:

  • encouraging physical distancing in all areas of the shelter
  • ensuring the mandatory use of face coverings or masks
  • encouraging healthy habits such as hand washing
  • conducting symptom screening
  • increasing infection control and prevention measures such as enhanced cleaning
  • providing transportation to isolation and recovery sites for individuals who are awaiting results or test positive to recover

For a full list of COVID-19 measures implemented to enhance health safety in shelters, visit COVID-19: Changes to City Services.