Your caseworker needs to have accurate, current information for you. Make sure your child care fee subsidy file remains up-to-date by reporting changes to your caseworker.

Why it is important to keep your file up-to-date

We will occasionally send out important information about your fee subsidy or about child care services in general. If the information on your file is out of date, you may miss important information and your fee subsidy or child care space could be affected.

Some changes may impact the amount of fee subsidy that you receive. If these changes aren’t reported, you could be required to pay back the full cost of fees from the time the change occurred. If the change results in a higher fee subsidy amount, you could miss out on the additional subsidy.