It is important to keep your file up to date. We may send out important information about your Fee Subsidy or about child care services in general. If the information on your file is out of date, you may miss this information and your Fee Subsidy or child care space could be affected.

Some changes may impact the amount of Fee Subsidy that you receive. If these changes aren’t reported, you could be required to pay back the full cost of fees from the time the change occurred. If the change results in a higher fee subsidy amount, you could miss out on the additional subsidy.

Changes You Must Report

  • Receiving a reassessment notice from Canada Revenue Agency (CRA)
  • Starting a new job or stopping a current job, or a reduction in hours, i.e. full-time to part-time.
  • Starting or stopping school or changing schools
  • Change in days or hours of school enrollment, i.e. full-time to part-time.
  • Starting a new business or closing a current business

Documents required for verification


  • Expecting a child
  • Change to custody arrangements and/or care of your child/ren
  • Change in marital status which includes separation, divorce, common-law or living together

Documents required for verification

  • Change to home address,
  • Changes to your phone number/email address

*You can make these changes yourself through My Child Care Account

How to Report Your Changes

  • Contact your Caseworker by phone or email
  • Submit supporting documents through your My Child Care Account (MCCA). Note: If you do not have an MCCA, please contact your caseworker
  • Changes to your phone/email can be made by editing your information on your MCCA

If you are not sure of what changes need to be reported, contact your Caseworker or call 416-338-8888.