Your caseworker needs to have accurate, current information for you. Make sure your Child Care Fee Subsidy file remains up-to-date by reporting changes to your caseworker.
We will occasionally send out important information about your Child Care Fee Subsidy or about child care services in general. If the information on your file is out of date, you may miss important information and your Child Care Fee Subsidy or child care space could be affected.
Some changes may impact the amount of Child Care Fee Subsidy that you receive. If these changes aren’t reported, you could be required to pay back the full cost of fees from the time the change occurred. If the change results in a higher fee subsidy amount, you could miss out on the additional subsidy.
The following list includes changes that should be reported.
If you are not sure of what changes need to be reported, contact your Caseworker or call 416-338-8888.
Important: When sending information always remember to include your client file number.
Within two (2) business days of submitting the new information, you will receive an email that confirms that the information has been received. If you do not receive this email, contact your caseworker. Please make sure that you provide your caseworker with your current email address to ensure that you receive email notifications.