Get a personalized list of available benefits, including help with child care, employment, housing and living expenses.
Rent-geared-to-income (RGI) housing is subsidized housing. Learn more about the RGI subsidy.
If you have a support worker, they may be able to help you find housing; or you can contact a Housing Help Centre directly.
The Housing Stabilization Fund (HSF) provides money for emergency housing needs to people receiving financial assistance through Ontario Works or income support through the Ontario Disability Support Program (ODSP) in the city of Toronto. HSF is intended to prevent homelessness and help obtain and retain housing.
The Toronto Rent Bank provides interest-free loans to Toronto residents who are behind in their rent or need to move to more suitable housing. Residents may be eligible for an interest-free rental arrears or rental deposit loan if they:
Loan repayments can be deferred for up to 12 months.
Please call 416-397-RENT (7368) for more information on how to apply. Operating hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Outside of operating hours, callers may leave a message and a representative will call back.
The Tenant Defence Fund (TDF) is a City of Toronto program that supports the preservation of affordable rental housing in the City of Toronto. The TDF is administered by the Shelter, Support & Housing Administration (SSHA) Division of the City of Toronto.
The Tenant Support Grant is part of the TDF and helps tenants in private market rental housing in the City of Toronto cover the costs of hiring professional services to:
Information on eligibility criteria is provided in the Program Guidelines available below.
Only groups of tenants may apply for a Tenant Support Grant. A tenant group is a tenant association or group of two or more tenants in a building. To apply for a Tenant Support Grant, your tenant group must meet eligibility criteria in three areas:
The Tenant Support Grant does not apply for rent-geared-to-income units.
All Tenant Support Grant applications are subject to the approval of the General Manager, SSHA, or their delegate, provided that there is funding available within the approved City Council budget.
To apply for a Tenant Support Grant, your tenant group must provide the names and contact information for two tenant representatives who will be the contacts for the City of Toronto regarding the Tenant Support Grant application, as well as issuing any approved grant.
You can apply for a Tenant Support Grant using the downloadable application form available below.
Submit your Tenant Support Grant application by email to SSHA.TDF@toronto.ca. You can also print and mail your application to:
Attn: Grants Team
Shelter, Support & Housing Administration
Metro Hall, 6th Floor
55 John Street, Toronto, ON
After you submit your Tenant Support Grant application, City staff will assess your application and notify you of the result. You may be contacted to provide clarification or additional information to support your application.
The Federation of Metropolitan Tenants’ Associations (FMTA) Outreach and Organizing team provides assistance to tenant groups applying for a Tenant Support Grant. Contact the Outreach and Organizing team at 416-413-9442. You can also send email inquiries to the Outreach and Organizing team through the FMTA website.
The Residential Tenancies Act (RTA) allows residential tenants to reduce their rents when the rental buildings in which they live have had a property tax decrease between two consecutive years. Municipalities are required to send notices about the tax decrease and rent reduction to landlords of affected buildings by September 15 and to tenants by December 15.
Under the RTA, notices must be sent if the tax decrease is more than 2.49 per cent, and there are more than six rental residential units in a building (i.e., multi-residential rental properties). In 2001, Council adopted a policy that notices must also be sent to buildings with six or fewer units (i.e., residential rental properties), to ensure that tenants in smaller rental buildings have the same opportunity as tenants in multi-unit buildings to automatically reduce their rents.
For more information, see rent reduction information under Property tax.
People on Ontario Works may receive a one-time payment of up to $50 to reimburse the cost of items such as:
To be eligible, you must receive Ontario Works and:
To apply for this one-time payment, please speak to your Ontario Works caseworker. You will need to provide proof that you pay for the specific utility and provide receipts for the energy conservation item(s). This benefit is only paid as a reimbursement.
High utility bills may put low income homeowners and tenants at risk. The programs listed below may be able to provide financial help. For more details on eligibility and applying contact the program directly.