Starting August 1, 2026, the Fair Pass Transit Discount Program will return to the eligibility review process of the program.
The City will annually review, verify and renew the eligibility of Fair Pass clients who are active clients of Ontario Works (OW), Ontario Disability Support Program (ODSP) and/or Toronto Children’s Services Child Care Fee Subsidy (CCFS).
If the City is unable to verify a client’s eligibility through existing records, the client will be contacted and provided with information on next steps.
Please see the Annual Eligibility Review and Reapplication section below for more information.
The Applicant must:
To apply, you must provide the required documents for each family member.
If you have already completed an application and have been instructed to submit or re-submit documents, use your Confirmation Number and Upload Token after clicking on “Upload Additional Documents” below. Existing clients do not need to reapply and should go to the “Using and Maintaining Your Discount” tab for more information.
The Fair Pass Transit Discount Program provides a full year of savings on TTC and Wheel‑Trans trips by offering a 36 per cent discount on adult single fares and a 21 per cent discount on adult monthly passes, applied directly to the rider’s PRESTO card.
Eligible residents receive a 12‑month Fair Pass discount programmed onto their PRESTO card, which reduces the cost of each adult single ride by $1.20 and lowers the price of the adult monthly pass by $32.75.
| TTC Fare Types | Regular Adult Fare* | Fair Pass User Pays | Savings |
|---|---|---|---|
| Single Ride | $3.30 | $2.10 | $1.20 |
| Monthly Pass | $156.00 | $123.25 | $32.75 |
*Amounts are subject to change and based on TTC fares using PRESTO payment.
In 2016, Toronto City Council voted to establish the Fair Pass Program as part of the Toronto Poverty Reduction Strategy, outlined in the staff report Fair Pass: Transit Fare Equity Program for Low-Income Torontonians. The Fair Pass Transit Discount Program is being implemented in phases and is subject to annual funding by Toronto City Council.
To apply you must:
Provide one of the following as proof of income:
*If you are between the ages of 13 and 19, or 65 and up, see TTC Fare Types 
for details about youth, student and seniors fares.
The program uses 75 per cent of the Statistics Canada’s Low-Income Measure After-Tax to determine income eligibility.
| Family Size* | Total Annual Income for Family |
|---|---|
| 1 person | $ 22,691 |
| 2 persons | $ 32,090 |
| 3 persons | $ 39,302 |
| 4 persons | $ 45,383 |
| 5 persons | $ 50,739 |
| 6 persons | $ 55,582 |
| 7 persons | $ 60,035 |
| 8 persons | $ 64,181 |
| 9 persons | $ 68,074 |
| 10 persons | $ 71,756 |
*Family size is defined by the Statistics Canada Census Family definition which includes up to two generations of immediate family members who are living together.
**Total annual net income will only be calculated for family members aged 20 to 64. The income threshold is 75 per cent of the Statistics Canada’s Low-Income Measure After Tax (LIM-AT). LIM-AT changes annually based on the latest available data provided by Statistics Canada. The LIM-AT was updated in February 2026 to reflect LIM-AT 2023 data.
You do not need to provide any proof of income documents if you are receiving financial support from any of the following programs:
If you are not actively receiving services from the programs above, proof of income is required for all household family members.
If your first name, last name and address is also displayed in your income document and matches your application; no additional documents are required to verify identity and address.
Acceptable proof of income documents:
for further details).You must live in the City of Toronto to be eligible for the Fair Pass Discount. For individuals who have no fixed residential address or cannot safely disclose their address (see Access TO), you may provide a letter of support with an alternative Toronto address such as where you access services (e.g. a local shelter, community space, hospital or government office).
If the address displayed in your income document (or letter of support) matches the address you provide in your application, no additional documents are required.
If your income document does not include your address, one proof of address document for the household is required. You do not need to provide proof of address documents for every family member.
Acceptable proof of address documents (if required):
*City staff will assess whether submitted documentation is sufficient for verification to determine eligibility. You may be notified by email requesting for additional document verification if it is deemed insufficient.
You are encouraged to apply online for the Fair Pass Transit Discount. The Human Services Integration Office also supports applications by phone for Social Assistance recipients, access to language interpretation and paper applications upon request by calling 416-338-8888.
If your first name, last name and address is displayed in your income document and matches your application; no additional documents are required to verify identity and address.
If your application has incorrect or missing documents, you will receive an email with a unique upload token to re-submit documents within 30 days. Please note that any missing documentation will increase the processing time of your application.
If you require assistance or have questions about the application, please call the Human Services Integration Office at 416-338-8888.
If you apply by phone, you must:
Once the Required Documents are received, staff will review and assess your eligibility. If you provide an email address, you will receive an email notification about the outcome of your application. If you do not provide an email address, staff will contact you at the phone number you provide during your application to inform you of the outcome of your application.
If you are unable to apply online or by phone, you can book an in-person appointment at one of the following City locations between 9 a.m. and 4 p.m. Please book an appointment as space is limited.
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Once you receive the email that your renewal was successful, your card will be ready to use.
If you have a digital PRESTO card number (PRESTO in Mobile Wallet), the discount will automatically be applied and your card will be ready to use right away.
Starting August 1, 2026, the Fair Pass Transit Discount Program will return to the eligibility review process adopted by City Council when the program was established. Reviewing eligibility helps ensure the Fair Pass discount continues to be provided to eligible residents and that clients receive important program updates.
During the COVID-19 pandemic, Fair Pass discounts were renewed automatically as a temporary measure. Reviewing eligibility helps ensure the Fair Pass discount continues to reach eligible residents and that the City has up-to-date contact information to share important program updates.
If you are actively receiving Ontario Works (OW), Ontario Disability Support Program (ODSP) or Toronto Children’s Services Child Care Fee Subsidy (CCFS) benefits, you may not need to reapply. The City will review the information already on file to confirm your eligibility. If we need more information, we will contact you and share the next steps.
Some Fair Pass clients will be required to submit a new application to confirm their ongoing eligibility for the program. Clients who need to complete a new application will be notified 45 days before their discount expiry date and provided with information on next steps. To avoid interruptions in their discount, clients should submit any required application before their expiry date.
If you are not actively receiving these benefits, you may be required to submit a new application to continue receiving your Fair Pass discount.
If you need to reapply or provide additional information, we will contact you 45 days before your Fair Pass discount expires.
If you have an email address on file, you may receive an email with information about your eligibility status and any next steps. If you do not have an email address on file, we may contact you using other contact information available in your account.
To help ensure you receive important updates, please keep your contact information up to date.
If you are asked to submit a new application to confirm your ongoing eligibility, you can complete the application using any of the following methods.
Call 416-338-8888
You can also book an appointment for in-person services.
For more information, please see How to Apply.
The Fair Pass discount can be applied to only one PRESTO card number. Toronto residents must provide their PRESTO card number to complete a Fair Pass application.
You can choose to get a physical PRESTO card or a digital PRESTO card (PRESTO in Mobile Wallet). Visit PRESTO for more information, including how to add your PRESTO Card to Google Wallet or add your PRESTO Card to Apple Wallet.
You can buy a new physical PRESTO card for $4 and load funds, or purchase a TTC monthly pass on your PRESTO card through Customer Service Outlets.
Make sure that you have the Apple Wallet or Google Wallet app installed on your mobile device.
If you already have a physical PRESTO card, you can use the PRESTO app to convert it into a Mobile Wallet Card.
You can get a new PRESTO in Mobile Wallet card through the PRESTO App, your Apple Wallet or your Google Wallet.
If you get a new PRESTO in Mobile Wallet card through the PRESTO app while signed into your PRESTO account, it will be added to your account right away. If you get a new PRESTO in Mobile Wallet through Apple Wallet or Google Wallet, it will be an anonymous card until you register it to your PRESTO account using the PRESTO app.
For more information or support, please visit the PRESTO Help Centre.
Only physical PRESTO cards need to be activated. You have the following options to activate your physical PRESTO card:
Once you activate it, your PRESTO card will be ready to use right away.
When replacing your physical PRESTO card, PRESTO can transfer your old card’s remaining balance and your Fair Pass discount to your new card if you have a My PRESTO Account. You must still notify the Human Services Integration Office of your new PRESTO card number before your discount expires. If you do not have a PRESTO Account, you will need to call the Human Services Integration Office at 416-338-8888, so the Fair Pass discount can be applied to your new card.