Book an appointment for a COVID-19, MPOX, Meningococcal or student vaccine at a City immunization clinic.

People with limited or no access to safe transportation or face barriers to getting to/from a COVID-19 vaccine appointment can call 211 to find out what services are available in their area.

Masking is required at City immunization clinics. Find information for each clinic below, including hours, location, parking and accessibility details. Use the TTC Trip Planner for directions.

The hours of operation at all City immunization clinics are:

  • Tuesday to Friday: Noon to 6 p.m.
  • Saturday: 10 a.m. to 4 p.m.
  • Sunday & Monday: Closed

Cloverdale Mall

Address: 250 The East Mall

The clinic is located at the north end of mall (in the previous Target store location). Enter the clinic via the exterior entrance only.

View map of clinic location within Cloverdale Mall

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Free parking is available at the mall. Parking at the north end of the mall is closest to the clinic.

Metro Hall

Address: 214 Wellington Street West, Main Floor

Use the Metro Hall entrance accessible from the north side of Wellington Street, east of John Street.

View map of clinic location at Metro Hall

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you. From the main floor of Metro Hall, clinic access is via an accessibility elevator or a short flight of stairs.

Parking: Paid parking is available immediately east of Metro Hall in the Metro Centre parking garage on Wellington Street.

North York Civic Centre

Address: 5100 Yonge Street

View map of clinic location

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Parking is available across the road from the clinic on Beecroft Road.

Scarborough (near Scarborough Town Centre)

Address: 410 Progress Avenue, Unit D3

View map of clinic location

Accessibility: This clinic location is accessible. Please bring all required mobility devices with you.

Parking: Free parking is available outside the clinic and at the mall.

All City immunization clinics are able to offer accommodation. Each clinic has parking near the entrance, ramps, elevators and wheelchairs. Staff are also on site at each clinic to support as necessary. Clients who need a care provider or service animal with them will be accommodated. There are also privacy rooms available upon request.

If you require an accommodation, alert a staff member upon arrival or at any time while at the clinic.

Vaccine Clinic Accommodation Request

You may also request an accommodation ahead of your appointment by filling out the Vaccine Accommodation Request Form. You will be asked the date and time of your vaccination appointment, and a public health nurse will contact you within two business days to confirm the details of your request.

Request an Accommodation

Examples of accommodations we can provide include:

  • The use of a private area in the clinic to receive the vaccine
  • Using a guide to help navigate the clinic
  • Access to a cot to lie down after you have received the vaccine
  • Access to ASL interpretation (at least 48 hours’ notice required)

If you need assistance filling out the form or requesting accommodation please call Toronto Public Health at 416-338-7600 (TTY: 416-392-0658).

Abusive or aggressive behaviour is not tolerated at City immunization clinics. The City is committed to promoting respectful conduct, tolerance and inclusion in all of its workplaces.

Anyone who engages in abusive or aggressive behaviour will be asked to leave the clinic.

Before you go to the clinic:

  • Please review the screening questionnaire, stay home if you are feeling sick and get your vaccine at a later date when you are feeling better
  • If you have been advised to self-isolate because you were in close contact with someone with an infectious disease, please get your vaccine at a later date, when your isolation period is over
  • If you received a Canada approved first dose of COVID-19 outside of the province, please ensure this is documented through Toronto Public Health’s online portal before getting your second dose
  • Prepare for a short wait that may include time lining up outdoors
  • Review information about the clinic you are visiting, including directions, parking and accessibility
  • Make sure that you eat before attending the clinic

What to bring:

  • Your OHIP card, if you have one
    • A health card is not needed
    • However individuals 18 or older need to bring some form of identification
    • Acceptable forms of identification include government-issued ID (including non-Canadian and expired documents) such as a driver’s licence or passport, a piece of mail with your name on it, a pay stub or a student card
  • If you are nervous about the vaccination, bring something to help distract you, such as a mobile device, headphones for music or a book
  • Your mobility device, if you use one
  • One support person, if needed
  • Face mask or covering
  • Wear comfortable, loose fitting clothing
  • Water

What to expect when you are getting your vaccine:

  • You must wear a face mask or covering at the clinic
  • Clinic staff will answer any questions you may have and get your consent for the vaccination
  • Let clinic staff know if you’ve fainted in the past or are anxious about getting vaccinated
  • Let clinic staff know immediately if you feel unwell at any point
  • You need to stay at the clinic for 15 minutes after you receive the vaccine to monitor for any reactions
  • After 15 minutes, you will get a receipt confirming that you received the vaccine
  • The entire process will take about 30 minutes

Tips for a comfortable experience:

Needle fear is common in people of all ages, and some people may experience pain or discomfort when getting their vaccine because of the needle. Consider using the comfort, ask, relax, distract system to feel more comfortable when getting your vaccine:

  • Comfort: Find ways to be comfortable, such as wearing a short sleeve top and relaxing your arm
  • Ask: Ask questions so you can feel prepared
  • Relax: Find ways to keep yourself calm, such as taking deep breaths
  • Distract: Distract yourself by talking to someone or listening to music

After you receive your vaccine:

  • Let your health care provider know that you were vaccinated
  • If you have a reaction to the vaccine, call your health care provider or Toronto Public Health at 416-338-7600
  • Keep the receipt provided by clinic staff for your records