The City of Toronto’s Cold Weather Response Plan provides a framework for implementing and coordinating cold weather preparedness and response activities across City divisions which focus on reducing the negative health impacts of cold weather conditions.
The City of Toronto activates Warming Centres during the winter months to ensure warm spaces are available for those experiencing homelessness. Find more information on the activation process and current status of Warming Centres and services for people who are experiencing homelessness.
If there is a need to support a person at risk, call 311 for information about City services and programs, including cold weather response. Call 911 if the situation is an emergency.