The RentSafeTO team is hosting in-person and virtual public consultations to discuss a change in fees as well as the new building evaluation tool and process. Learn more about the changes being made to the evaluation tool and how it will impact building owners and tenants.

Upcoming Consultations

Virtual meeting, Monday, November 20
6:00 – 8:00 p.m.
Attend online via WebEx. Registration is not required. (Meeting will be recorded)

Download the consultation presentation.

Meeting Details
Meeting number (access code): 2634 353 9370
Meeting password: f22eQij4VWB

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Join by phone
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Past Consultations

Monday, October 30
Etobicoke Civic Centre, 399 The West Mall, Council Chambers
6:00 – 8:00 p.m.

Wednesday, November 1
Metro Hall, 55 John Street, Room 308/309
6:00 to 8:00 p.m.

Thursday, November 2
Scarborough Civic Centre, 150 Borough Drive, Committee Rooms 1 and 2
6:30 – 8:30 p.m.

Wednesday, November 8
Virtual Meeting
6:00 – 8:00 p.m.

Download the consultation presentation to learn more about the proposed fee changes and program updates.

To provide additional comments or feedback, please take the online survey or email by November 27, 2023.

RentSafeTO is a bylaw enforcement program that ensures apartment building owners and operators comply with building maintenance standards. The program applies to apartment buildings with three or more storeys and 10 or more units.

At its meeting in December 2020, City Council directed staff to improve the evaluation tool and criteria for building evaluations. In 2022, staff began working on the redesign. The changes will prioritize issues that have a greater impact on the health and safety of tenants as well as ensure ongoing violations and issues of non-compliance factor into a building’s evaluation score. The updated evaluation tool has been applied to a pilot sample of RentSafeTO buildings to test its impact and inform the final design. The new tool will be phased in for building evaluations over the next two years with full implementation expected in 2025.

The City has been engaging with various stakeholders to understand their lived experiences and provide buy-in. To inform of the redesign, staff hosted stakeholder engagement sessions in 2022 and 2023 with tenants, social housing providers, tenant advocates, the Tenant Advisory Committee, building owners/operators, City staff and councillors.

In 2023, staff will deliver a report to the Planning & Housing Committee and City Council, which will include an update on the program and outstanding directives, and additional details on the ongoing improvements to the evaluation tool.

Learn more about the changes to the RentSafeTO evaluation tool.