Last updated: October 6, 2020 at 12:06 p.m.
Effective June 1, 2020, the Government of Ontario announced the COVID-19 Recovery Rate for customers who pay Time-of-Use (TOU) electricity rates. Residential and small business customers paying TOU rates will be charged a fixed rate of 12.8¢/kWh for all electricity usage, 24 hours a day, seven days a week. The government has extended this rate relief to TOU customers until October 31, 2020.
For help with billing concerns and payment options, please contact Toronto Hydro’s Customer Care team directly at 416-542-8000.
The 60-day grace period for property tax and utility bill payments and late penalties ended on May 15. View the billing dates for the rest of 2020.
As the City is not accepting in-person pre-payment of the Municipal Land Transfer Tax (MLTT), an Electronic Funds Transfer (EFT) process is now available.
Financial assistance is available to residential and commercial property owners impacted by COVID-19. The deadline to apply for this program is October 31 at midnight.
The Government of Ontario is providing a five-month interest and penalty-free period for businesses to make payments for the majority of provincially administered taxes, such as the Employer Health Tax, Tobacco Tax and Gas Tax.
The Government of Canada, in partnership with provinces and territories, is offering commercial rent relief for small and medium-sized businesses that would cover up to 75 per cent of rent payments for eligible businesses hit by a shortfall in revenue related to the COVID-19 pandemic. The rent relief program also applies to not-for-profits and charities.