Last updated: May 28, 2020 at 11:54 a.m.

Get access to one-on-one virtual support with applications for government resources and general business advice from the City’s BusinessTO Support Centre.


The provincial government is extending the temporary emergency electricity rate relief to support Ontarians impacted by the global COVID-19 outbreak. Households, farms and small businesses that pay time-of-use electricity rates will be charged the off-peak rate of 10.1¢ per kWh, 24 hours a day, seven days a week until May 31.

In addition, Toronto Hydro has suspended electricity disconnections until July 31, 2020, so customers don’t have to worry about being without electricity during this time.

For help with billing concerns and payment options, please contact Toronto Hydro’s Customer Care team directly at 416-542-8000.


The Canadian Revenue Agency (CRA) will allow all businesses to defer, until the end of June, any GST/HST payments or remittances,as well as customs duty owing on imports. This means that no interest will apply if your payments or remittances are made by the end of June.

The Government of Canada is allowing all businesses to defer, until after August 31, the payment of any income tax amounts that become owing on or after March 18 and before September. This relief would apply to tax balances due, as well as instalments.

Property Tax Grace Period Ends May 15

The 60-day grace period for property tax and utility bill payments and late penalties ends May 15.

View the billing dates for the rest of 2020.

Municipal Land Transfer Tax Payments

As the City is not accepting in-person pre-payment of the Municipal Land Transfer Tax (MLTT), an Electronic Funds Transfer (EFT) process is now available.

Tax Payment Deferral Program for Property Owners

Financial assistance is available to residential and commercial property owners impacted by COVID-19

The Government of Ontario is providing a five-month interest and penalty-free period for businesses to make payments for the majority of provincially administered taxes, such as the Employer Health Tax, Tobacco Tax and Gas Tax.

The Government of Canada, in partnership with provinces and territories, is offering commercial rent relief for small and medium-sized businesses that would cover up to 75 per cent of rent payments for eligible businesses hit by a shortfall in revenue related to the COVID-19 pandemic. The rent relief program also applies to not-for-profits and charities.


  • Bell is waiving all Roam BetterTM and all pay-per-use roaming fees for all destinations and for all small businesses between March 18 and April 30.
  • Bell will be providing small business customers with Turbo Hubs, Turbo Sticks and MiFi devices an extra 10 GB of domestic usage and a $10 credit on their existing plan for each of their current and next billing cycles.


  • Rogers is waiving all roaming and pay-per-use charges for all small businesses travelling outside of Canada between March 16 and April 30.
  • Rogers is waiving data overage fees for home internet usage starting March 14 until May 31.
  • Rogers for Business, in partnership with Microsoft, is offering six months of free access to Microsoft Teams and Office 365, to make it easier for businesses to implement affordable work-from-home technologies.


The 60-day grace period for property tax and utility bill payments and late penalties ends May 15. The 60-day grace period was accounted for on your latest bill. The due date reflected is accurate.