Beginning January 4, the City of Toronto is temporarily shifting non-essential in-person counter services at City Hall and the Civic Centres to remote channels.
Due to the changes in City services beginning January 4, appointments for in-person zoning information are no longer available, and in-person services will not be provided at our Customer Service Counter located at City Hall.

Requesting Zoning Information Remotely

To request zoning information or access other Toronto Building services such as but not limited to general inquiries, over-the-phone payments, booking an inspection, or development application inquiries, please review the options for contacting Toronto Building Customer Service.