Requesting an In-Person Appointment for Zoning By-law Information

As part of the reopening of the City of Toronto’s in-person services, Toronto Building is providing general Zoning By-law information at our four District offices, by appointment only

Appointments will take place at one of the following locations:

Toronto and East York District – Toronto City Hall – 100 Queen St W, 1st fl. W.
North York District – North York Civic Centre – 5100 Yonge St, 1st fl.
Scarborough District – Scarborough Civic Centre – 150 Borough Dr, 3rd fl.
Etobicoke York District – 2 Civic Centre Crt – Ground fl.

LAYER-UID	District	Description
17503937	Etobicoke York	Etobicoke York District Book an appointment in Etobicoke
17503889	Scarborough	Scarborough District Book an appointment in Scarborough
17503921	North York	North York District Book an appointment in North York
17503905	Toronto and East York	Toronto and East York District Book an appointment at City Hall

Services Available in Person

At this time, appointments are limited to Zoning By-law information with each appointment will be scheduled for a duration of 30 minutes. In-person appointments must be made in the same district where the property you are inquiring about is located.

You can confirm which District your property is located in using the searchable map above.

For all other inquiries, please call Toronto Building Customer Service at 416-397-5330.

Requirements before entering a District office

Visitors arriving at any of our district offices for their appointment will be asked to follow the general requirements below:

As space is limited, please arrive approximately 10 minutes before your scheduled appointment time.
Please bring an electronic or paper copy of your appointment confirmation.
Comply with Provincial health guidelines.