To make general inquiries, locate a Toronto Building customer service location, make an over-the-phone payment, book an inspection, or for development application inquiries, please review the following information:
General Customer Service Inquiries can be made by calling 416-397-5330 Monday to Friday from 8:30a.m. to 4:30p.m.
Toronto Building is providing general Zoning By-law information by appointment for addresses located within the Toronto and East York District only.
To use the Toronto Building Fee Payment Line service, please call 416-397-5222.
Before you make your call:
Toronto Building will process the payment for the authorized credit card holder and he/she will receive a receipt by email.
Payment of any applicable Parkland Dedication, Development Charges, Educational Development Charges, or Planning Benefits, including other development related fees, must be made via Electronic Funds Transfer. To arrange an EFT payment, please contact 416-397-5330
The Toronto Building Payments Online service allows applicants of Building Permits or other Toronto Building services to pay the required fees online, by credit card, at any time of the day.
Development application inquiries are for property owners, developers, builders and others interested in obtaining planning approvals for developing property in the City of Toronto. If you have questions about development application, planning approvals or developing property please contact one of the planning consultants listed below:
| Toronto & East York District
Steve Prince |
North York District
Ying Zheng 416-396-5033
|
Etobicoke York District
Stefano Bellissimo |
Scarborough District
Kyle Strik 416-392-7540 |
You can contact the district Building Consultant to book a reserved time to come and discuss submission requirements or to submit your building application for a Major Project.
| Toronto & East York District
Nathan Wood |
North York District
Rocco Nardi |
Etobicoke York District
Marseel Shehata |
Scarborough District
416-396-5207 |