Pre-Authorized Tax Payment (PTP) Program

Here are the steps to enrol in the pre-authorized tax payment program online.

1. Locate your assessment roll and customer number on a recent property tax bill or statement.
2. Go to the Property Tax Lookup, sign-in by entering your assessment roll number, last name or business name as it appears on the bill. postal code of the mailing address and your customer number (found on your bill), select “View Property Tax Details.”
3. If your account is eligible for enrolment, under “Account Preferences” select “Enrol in Pre-Authorized Payment Plan.”
4. Review the “Terms of Use” and have your banking information and email address available. Select “I have read and agree to the “Terms of Use” to continue.
5. Choose your instalment plan (two, six or eleven), enter the bank account holder name, an email address and banking information.
6. Review the “Conditions and Acknowledgements”, select confirm and submit.
7. Enrolment is complete – you may save or print screen. A confirmation email will be sent to the address you provided.
   1. If you enrol as your bill is being created, you will receive a submission email with a pre-authorized acceptance letter to be mailed. 

Find your future schedule withdrawal(s), in “Summary of Billing Amounts” under “Property Tax Billing Details” in the Lookup. The current bill (PDF) may not reflect your enrolment in pre-authorized payments. For accounts with a balance owing, a pre-authorized acceptance letter stating the date and amounts to be withdrawn will be mailed.

Note: Line of credit accounts, credit card cheques or foreign funds cheques cannot be used for pre-authorized payments. Credit card and visa debit payments are also not accepted.

 Enrol in pre-authorized tax payments by completing a paper-based form.

1. Download and print an application  for each property you are applying for.
2. Complete the application; select a payment instalment plan and complete all required fields on the form, including signature and date. Incomplete applications will be returned.
3. Read the Conditions and Acknowledgement section on the application.
4. Attach a void cheque, or copy of void cheque (available through online banking), or complete the financial institution information section found on the application.

Note: Line of credit accounts, credit card cheques or foreign funds cheques cannot be used for pre-authorized payments. Credit card and visa debit payments are also not accepted.

Submit the completed application by mail, in-person or fax.

Mail to:

City of Toronto
Revenue Services
Box 2500, Terminal A
Toronto, ON M5W 1H2

In-person: Inquiry & Payment Counter
Fax: 416-392-0799, refer to Tips on Faxing.

If you have submitted payments that are not reflected on your PTP program acceptance notification contact a customer service representative immediately.

In addition to the pre-authorized terms and conditions agreement:

• property owner(s) can enrol in the PTP program at any time.
• property taxes must be in good standing to qualify for this program.
• once enrolled you will be notified of your pre-authorized payment schedule.
• you should continue to pay your taxes through your regular payment method until you receive a confirmation of enrolment.

Additional Charges and Program Removal

• Additional charges that fall outside of the regular tax instalment schedule, such as supplementary and/or omitted property tax bills, Vacant Home Tax, fire charges, Workplace Safety Insurance Board, Toronto Police Service, Municipal Licensing Standards charges or past due utility bill amounts added to the tax roll, cannot be paid through this program at this time. If you do not pay these additional charges separately, you will be removed from the program and returned to the regular six instalment plan. 
• You will be removed from the program if a payment does not clear through your financial institution, if you have an unpaid balance, or if there is an ownership change recorded for your property. 

Choose one of three payment plans:

Note: Payment schedule may vary depending on when you enrol. The current year’s taxes will be scheduled for payment-in-full within the same calendar year.

Update your bank or financial institution information or change your payment instalment plan:

• Complete a change request form, attach a void cheque, or copy of void cheque (available through online banking), or complete the financial institution section found on the form.
• Send to the City at least 15 days before your next withdrawal date.
• You will receive notification that your change of bank or financial institution information request has been processed.

Note: Line of credit accounts, credit card cheques or foreign funds cheques cannot be used for pre-authorized payments. Credit card or visa debit payments are also not accepted.

Submit the completed form by mail, in-person or fax.

Mail to:

City of Toronto
Revenue Services
Box 2500, Terminal A
Toronto, ON M5W 1H2

In-person: Inquiry & Payment Counter
Fax: 416-392-0799, refer to Tips on Faxing.

Cancel your enrolment in pre-authorized payments:

• Complete the cancellation request form.
• Submit to the City at least 15 days before your next withdrawal date if you wish to cancel you enrolment.
• Immediately pay the outstanding balance in full to avoid interest charges.
• Once your request is processed you will receive notification that you have been removed from the program.

Reinstatement Fee

A PTP Reinstatement Fee is applicable if property tax account is applied to the next scheduled pre-authorized withdrawal for each property tax account that is reinstated after it was removed or cancelled from the program. PTP reinstatement fee is applicable if property tax account is reinstated to the program within one year following the removal from the program.

Banking Information is the Same

If your banking information has not changed, submit your request to be reinstated to PTP by contacting a Customer Service Representative by phone or mail. A void cheque is not required if your banking information has not changed.

New Banking Information

If you have new banking information and you are requesting to be reinstated to PTP complete the Change Form and submit a void cheque or a copy of a void cheque (available through online banking), or complete the financial institution information section found on the form.

Submit request by mail:

City of Toronto
Revenue Services
Box 2500, Terminal A
Toronto, ON M5W 1H2

In-person: Inquiry & Payment counters.

Fax: 416-392-0799, refer to Tips on Faxing.

If you are not submitting a new void cheque, your request must provide the required financial details including financial institution’s name, bank account number, transit number and (if possible) a Financial Institution Officer’s signature.

If any of your pre-authorized payments do not clear through your financial institution, the City will charge you an administrative fee and penalty/interest. You will also be automatically removed from the pre-authorized program and will have to re-enrol in the program.