Find valuable information on general parking regulations in Toronto.
Toronto Police, through the Parking Enforcement Unit, give consideration under a variety of circumstances upon request of individuals and groups. Consideration numbers are issued which permit withdrawal of infractions involving prohibited parking areas, expired meters, three hour limit or parking in excess of permitted time. You can call the Customer Service Section any time, seven days a week and leave a message and phone number where you can be reached during the day. Someone will return your call during business hours, Monday to Friday.
Toronto Police Parking Enforcement
Customer Service Section
The Parking Tag Operations unit is able to deal with questions and concerns about parking tags by telephone, fax and mail. For example, obvious errors, on-street parking permits, Accessible parking permits, stolen vehicle and defective meter complaints.
Parking Tag Operations
5100 Yonge St., Lower Level
North York, ON M2N 5V7
Tour buses may pick up and discharge passengers in permitted areas only; however, they may not park in contravention of the bylaws.
Bus drivers may obtain information on parking facilities from:
Tourism Toronto Travel Trade Department
207 Queens Quay, Suite 590
Toronto ON, M5J 1A7
All drivers on delivery are advised to use “ON DELIVERY” signs as officers are informed to use discretion when a sign is displayed. Delivery drivers are responsible for their own parking requirements at/or within the vicinity of their place of business. All drivers are instructed to obtain legal parking whenever possible to maintain the flow of traffic.
In order to be eligible for withdrawal of a Parking Infraction Notice while on delivery, the following must be provided:
- A letter on letterhead (type) from head office noting the Parking Infraction Notice number and the fact that the vehicle was engaged in making a delivery at the time. The correspondence must be reviewed and signed by a senior official of the firm. Photocopies of signatures are not acceptable.
- Original proof of delivery, i.e. waybill, invoice, delivery manifest must correspond to the location, time and date on the parking infraction notice.
Parking tickets considered for withdrawal are from parking in prohibited parking areas only. They are not exempt from rush hour routes, no standing/stopping zones, parking meters, private property or areas that impede vehicular/pedestrian traffic or emergency vehicles.
Complaints regarding the parking enforcement officer who issued the ticket must be submitted in writing to:
Unit Commander Parking Enforcement Unit
330 Progress Ave., 2nd Floor
Toronto, ON M1P 2Z4
All complaints should include a copy of the parking infraction or notice, the nature of the complaint and any receipts.
Any complaints regarding the towing of vehicles must be submitted in writing to:
Toronto Police Service Parking Enforcement East
40 College Street
Toronto ON, M5G 2J3
Attention: Unit Commander Parking Enforcement East
Contract Services Section
All complaints should include a copy of the tag or notice, the nature of the complaint and any receipts.
For information regarding the location of a towed vehicle, please call 416-808-6600.
To make a request to have a vehicle tagged or towed, please call 416-808-6600.
Complaints regarding tow truck operators can be made to the Toronto Licensing Commission at 416-392-3000.
Within the City of Toronto, an unsigned maximum three-hour parking limit exists on public roads unless there is signage posted indicating otherwise (eg, maximum 1 hour parking, maximum 15 minute parking, etc.).
The rules associated with each parking regulation are listed in order of least to most restrictive:
No Parking – Motorists are only permitted to load or unload passengers or merchandise.
No Standing – Motorists are only permitted to receive and discharge passengers.
No Stopping – Motorists are generally not permitted to stop for any reason except to avoid conflict with other traffic or in compliance with the directions of a constable or other police officer or of a traffic control sign or signal.
There is no parking consideration for offences such as No Standing, No Stopping on sidewalks and parking on boulevards, in front of fire hydrants, in fire routes, rush hour routes and permit parking streets.
Please note that By-law/Municipal Code references and fine amounts are provided for informational purposes. Although the City does its best to ensure that the information shown is accurate, the information is subject to change. The City is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of any web pages or the materials contained within.
All Council and Committee documents, including By-laws/Municipal Codes and related amendments, are available from the City Clerk’s office. Further information regarding contents of the Code and other by-laws may be obtained by contacting City Clerk’s office. Please e-mail firstname.lastname@example.org.