Toronto receives approximately 130 cm of snow annually and we have a comprehensive snow and ice response plan to tackle it, with operations focused on salting and plowing of roads, sidewalks and bike lanes. The plan prioritizes the safety and mobility of residents above all else, particularly emergency and transit vehicles.
City crews monitor road conditions and actively patrol roads to identify problem areas that need additional service.
Residents can also help to identify problem areas by contacting 311 and submitting a service request approximately 16 hours after the snow stops falling. Crews will be dispatched to inspect and clear the area, as required.