Winter weather events require a coordinated approach by the City’s staff and contractors to ensure that City streets, sidewalks and cycling infrastructure are safe.

The City’s Levels of Service Highlights

Road Category When does the City start plowing? How many hours after the snow stops falling will it take to clear?
Expressways 2.0 cm to 5.0 cm 2-3 hours
Arterial roads and streetcar routes 5.0 cm 6-8 hours
Collector roads, bus routes and local streets with Hills 5.0 cm – 8.0 cm 14-16 hours
All other local streets 8.0 cm 14-16 hours