General Booking Terms & Conditions
The following terms and conditions only apply to booking space in parks and recreation facilities.
Bring Your Confirmation or Receipt
Your booking confirmation or online receipt is proof of authorization. Please bring it with you to your event.
The activities approved for this booking have been provided based on your full disclosure.
Alcohol, amplified sound, installation or erection of any temporary or permanent tent, building, fence or structure, catering or selling food, beverages, merchandise, skills and services, staking into the ground all require permits and/or approvals from the park supervisor.
Violence at Events
Violence at events will not be tolerated and will result in the immediate cancellation of the booking. Booking holders and anyone in attendance are obliged to refrain from harassment and hate activity. Refer to the Declaration of Compliance with Anti-Harassment/Discrimination Legislation and City Policy.
The City of Toronto is committed to a hate-free environment for all who use City facilities or property and does not tolerate, ignore or condone harassment or discrimination of any kind. Our Hate Activity Policy prohibits harassment, intimidation and physical force or threat of physical force motivated by hate, bias or prejudice directed at anyone on City property.
Through signing the City’s Declaration of Compliance with Anti-Harassment/Discrimination Legislation and City Policy, individuals are obliged to refrain from harassment/hate activity while using public space, facilities and properties, or while in receipt of City grants.
The City is not responsible for the loss or theft of any items.
Bottled Water Ban
The City prohibits the sale and distribution of bottled water at City civic centres, facilities and park spaces with some exemptions due to the availability of adequate water sources.
Serving alcohol in City parks and facilities without a permit will result in the cancellation of your booking and may impact any future bookings. Visit the Alcohol and Gaming Commission of Ontario for information on obtaining a permit.
Enjoying our parks
Please be considerate of other park visitors and neighbours. You are responsible for arranging the collection and removal of all litter and debris during the booked time. Failure to restore the park or facility to its pre-event condition will result in the City assuming this responsibility, with the permit holder being charged full cost recovery.
The permit holder must notify the City of Toronto if the media are invited to the event. The media must not interview, photograph or film City staff or other facility users without consent.
Cancellations, Refunds, Transfers
All confirmed bookings are non-refundable and non-transferable. If a facility is closed by the City due to severe weather or emergency maintenance, the City will work to relocate the booking or provide a credit or refund to the permit holder.
The City recommends for the safety of participants that bookings be postponed or cancelled when there is potential for harm, including inclement weather like thunder and lightning or when field conditions may result in injury to participants or cause damage to the field.
Non-traditional Use of Space
The City will consider a booking which uses a recreation facility or park for something other than its intended use. Things like the type of activity and how it might impact the community will be considered. A park supervisor who knows the area will make the decision and will share the reasoning with the applicant in writing.
An example of non-traditional use of space is booking a dry pad for a dance.
Details of your booking have changed
City staff will work with the applicant to accommodate a change in booking details. If the changes are too big, the booking may be cancelled.
An example of a changed booking is a higher number of attendees.
Violations of terms and conditions
These terms are in place to make sure everyone enjoys Toronto’s shared spaces. If a booking party does not honour the booking terms and conditions, the booking will be cancelled. Municipal Bylaw Officers may be contacted that could result in a fine, a charge may be added to the account to repair damage and future bookings may be denied.