The following terms and conditions only apply to booking space in parks and recreation facilities. Specific booking types may have separate booking rules. For more information you may contact Client Services Call Centre – Park Bookings, Monday to Friday: 8 a.m. to 5 p.m.

Bring Your Confirmation or Receipt

Your booking confirmation or online receipt is proof of authorization. Please bring it with you to your event.

Violations of Terms and Conditions

These terms are in place to make sure everyone enjoys Toronto’s shared spaces. If a booking party does not honour the booking terms and conditions, the booking will be cancelled. Please refer to the conditions of use identified on your booking confirmation for booking rules. Municipal Bylaw Officers may be contacted that could result in a fine, a charge may be added to the account to repair damage and future bookings may be denied.

Event Activities

Event activity approvals, have been provided based on the applicants full disclosure at the time of booking. All activities may not be permissible for all booking types. Please refer to the conditions of use identified on your booking confirmation for booking rules.

The following require the appropriate permits and/or approvals from the park supervisor.  Alcohol, amplified sound, installation or erection of any temporary or permanent tent, building, fence or structure, catering or selling food, beverages, merchandise, skills and services, staking into the ground.

Learn more:

Behaviour and Etiquette

Vision Statement on Access, Equity and Diversity

Diverse communities and groups make up the population of Toronto. The City of Toronto values the contributions made by all its people and believes that the diversity among its people has strengthened Toronto.

The City recognizes the dignity and worth of all people by equitably treating communities and employees, fairly providing services, by consulting with communities and making sure everyone can participate in decision-making.

Visit Equity, Diversity and Inclusion for more information.

Violence at Events

Violence at events will not be tolerated and will result in the immediate cancellation of the booking. Booking holders and anyone in attendance are obliged to refrain from harassment and hate activity. Refer to the Declaration of Compliance with Anti-Harassment/Discrimination Legislation and City Policy.

Hate Activity

The City of Toronto is committed to a hate-free environment for all who use City facilities or property and does not tolerate, ignore or condone harassment or discrimination of any kind. Our Hate Activity Policy prohibits harassment, intimidation and physical force or threat of physical force motivated by hate, bias or prejudice directed at anyone on City property.

Through signing the City’s Declaration of Compliance with Anti-Harassment/Discrimination Legislation and City Policy, individuals are obliged to refrain from harassment/hate activity while using public space, facilities and properties, or while in receipt of City grants.

Loss/Theft

The City is not responsible for the loss or theft of any items.

Bottled Water Ban

The City prohibits the sale and distribution of bottled water at City civic centres, facilities and park spaces with some exemptions due to the availability of adequate water sources.

Alcohol

Serving alcohol in City parks and facilities without a permit will result in the cancellation of your booking and may impact any future bookings. Visit the Alcohol and Gaming Commission of Ontario for information on obtaining a permit.

Enjoying our parks

Please be considerate of other park visitors and neighbours. You are responsible for arranging the collection and removal of all litter and debris during the booked time. Failure to restore the park or facility to its pre-event condition will result in the City assuming this responsibility, with the permit holder being charged full cost recovery.

Media

The permit holder must notify the City of Toronto if the media are invited to the event. The media must not interview, photograph or film City staff or other facility users without consent.

Accounts, Cancellations, Refunds, Transfers

All confirmed bookings are non-refundable and non-transferable. Before a permit is issued, a client/organization account must be in good standing.

If a facility is closed by the City due to severe weather or emergency maintenance, the City will work to relocate the booking or provide a credit or refund to the permit holder.

Safety

The City recommends for the safety of participants that bookings be postponed or cancelled when there is potential for harm, including inclement weather like thunder and lightning or when field conditions may result in injury to participants or cause damage to the field.

Non-traditional Use of Space

The City will consider a booking which uses a recreation facility or park for something other than its intended use. Things like the type of activity and how it might impact the community will be considered. A park supervisor who knows the area will make the decision and will share the reasoning with the applicant in writing.

An example of non-traditional use of space is booking a dry pad for a dance.