As part of the City’s COVID-19 response, Booking Customer Service counters at City Hall, Etobicoke Civic Centre, North York Civic Centre and Scarborough Civic Centre remain closed and will reopen on August 9, 2021. Hours will vary by location.

Stay up-to-date on all changes to City services by visiting COVID-19: Changes to City Services.

Free permits are available for private businesses to offer outdoor fitness classes. Learn more in the Permits for Private Businesses Offering Outdoor Fitness Classes section of this page.

During COVID-19

If you were issued permits for the full 2021 season, continue to consult COVID-19 Guidance for Parks and Recreation Facilities. If you have not received your full seasonal permit or you require adjustments to an existing permit, contact Booking Customer Service to confirm how you want to proceed for the 2021 season and:

  • provide confirmation of start/end dates
  • submit final documentation and
  • ensure your account remains in good standing
    • no balances owning on the account
    • payment schedule in place

Masks are required indoors but can be removed during physical activity. Outdoor, no-contact league and recreational sports games or scrimmages are allowed. Physical distancing of two metres is required for indoor and outdoor activities.

Setting Up Your Booking Account

All new seasonal/league applications must complete a Permit Account application in addition to any other forms.

Free permits are available for private businesses to offer outdoor fitness classes, yoga and martial arts. Permits apply from June 14 through to October 3, 2021.

Permits:

  • are available on a first-come, first-served basis
  • allow a maximum of 10 participants, including an instructor
  • are for greenspaces in parks

Permit holders must comply with gathering limits and rules regarding amplified sound.

Permit approval is dependent on environmentally significant areas, sports fields, gardens, conflicts with other permitted or programmed areas and other site-specific considerations.

Submit Request

Interested businesses can email pfrcustomerservice@toronto.ca or call 416-396-7378.

Requests submitted before or on June 9, 2021, will be processed by  5 p.m. on June 11, 2021.

Baseball diamonds, sports fields and stadiums are available for booking by private or commercial groups, clubs, community organizations and individuals.

To book

  1. If you have booked for seasonal use before, complete the Seasonal Booking Form
  2. If you are a new user, please call Booking – Customer Service

Application timelines

Facility Type Season Application Deadline Permit Issued
Outdoor Sports Fields May to September December 2020 June 2021
Outdoor Turf Mid-March to November December 2020 June 2021
Stadiums April to November December 2020 June 2021
Bocce Courts May to September Automatic renewal and waitlist – December June 2021
Lawn Bowling May to October December 2020 June 2021
Tennis Courts May to October February 2021 June 2021
Volleyball Courts Summer December 2020 June 2021

 

All groups and individuals must adhere to and follow the Sports Field Playability and Responsibility Guide. The City will provide Sport Fields Updates with the status of fields that are deemed need to be closed. Read General Terms & Conditions for etiquette and other rules.

The City of Toronto operates 121 indoor and outdoor ice pads that are available for rental for your team, league or group.

To book

  1. If you have booked for seasonal use before, complete the Seasonal Booking Form
  2. If you are a new user, please call Booking – Customer Service

Additional Ice Time

After seasonal bookings have been issued more ice time may become available. Search for available ice time online during the season. You can also use Additional Ice time for Sale listings for both seasonal and spot booking.

Application Timelines

Facility Type Season Application Deadline Permit Issued
Indoor Dry Pad at Stephen Leacock Community Recreation Centre Fall, Winter, Spring April 2021 August 2021
Indoor Dry Pad at Stephen Leacock Community Recreation Centre – Summer Season Summer January 2021 March 2021
Indoor Ice September to March November 2021 (for 2021-2022) April 2021
Indoor Ice – Summer Season May to August February 2021 March 2021
Outdoor Dry Pad April to September December 2020 March 2021
Outdoor Ice December to March (weather permitting-start/end) September 2021 October 2021
Pro Shops September to March June 2021 August 2021

 

Indoor Prime time ice is allocated on a priority basis according to group classifications; the Ice Allocation Policy defines this process, while the 2020-2021 City-wide Ice Allocation Work Plan outlines the milestones and dates for the process. The total time allocated to a group in a single season and the method by which the time is calculated can be found in the 2020-2021 Ice Allocation Entitlements. Read General Terms & Conditions for etiquette and other rules.

Toronto community recreation centres are fun places to work out, learn new skills, get information, and meet new friends.

To book

Contact the community centre directly for details about booking space.

Application Timelines

Facility Type Season Application Deadline Permit Issued
Community Centres Spring, Summer, Fall, and Winter Varies by location Varies by location

Both indoor and outdoor pools are available for special events on an ongoing basis.

To book

  1. If you have booked for seasonal use before, complete the Seasonal Booking Form
  2. If you are a new user, please call Booking – Customer Service

Application Timelines

Facility Type Season Application Deadline Permit Issued
Indoor Pools September 2021 to June 2022 Mid-July 2021 August 2021
Indoor/Outdoor Pools Summer April 2021 May 2021
Allotment gardens will open on March 17, 2021. Staff are reaching out to permit holders and community groups to provide information and guidelines for use.

Allotment gardens are available to individuals to plant vegetables and flowers. A new waitlist is created annually for indoor and outdoor garden allotment requests.

To book Outdoor Garden Allotment

Renew

To renew your existing Garden Allotment:

  1. Client Services will contact you to renew an existing Garden Allotment. To secure your Outdoor Garden Allotment, a signed contract must be received. Signed contract(s) can be returned through:
    • E-mail to pfrcustomerservice@toronto.ca
    • Mailed to PFR Garden Allotments Scarborough Civic Centre 150 Borough Drive, 5th Floor – Client Services, Toronto, ON M1P 4N7
  2. The 2021 Garden Allotment rate is$97.41 (HST included)** (Payment cannot be accepted through email)
    • Payment can be made online by using your Client barcode and Family Pin to login to toronto.ca
    • Over the phone at 416-396-7378 Monday to Friday 8 a.m. – 5 p.m. with Credit Card.

Cheques are made payable to City of Toronto. Please write your contract number on the front of the cheque in the memo section. We cannot accept post-dated cheques.

**Fees may be subject to change based on council approval. Fees do not include HST.

Waitlists

Outdoor allotment gardens are in high demand. The quickest and easiest way to be added to the waitlist is online:

  1. Have your Family Number and your individual Client Numbers ready, call us ahead of time at 416-396-7378 (Monday to Friday 8 a.m.to 5 p.m.) to obtain your numbers.
  2. Visit efun.toronto.ca and log in using your Family and Client number.
  3. Enter the waitlist barcode of the Garden Allotment Location (list below) in the Course Search field.
  4. Select the “waitlist “ button and select your name from the drop-down list.
  5. Be sure to complete your transaction by clicking “go to checkout”.
  6. Print your confirmation page for your reference.

You can also call 416-396-7378 to be added to the waitlist.

 

Outdoor Garden Allotment Locations:

Allotment Name, Address & Major Intersection

2021 Waitlist Barcode

(to be entered in the Course Barcode field of eFun)

Bishop 190 Bishop Ave. (Finch and Bayview) 3359897
Cornell/Campbell House 3640 Kingston Rd.  (Kingston and Markham) 3359898
Daventry 19 Daventry Rd. (Markham and Ellesmere) 3359899
Four Winds 20 Four Winds Dr. (Keele and Finch) 2021 Waitlist unavailable due to construction
Givendale 1 Givendale Rd. (Kennedy and Lawrence) 3359901
High Park 1873 Bloor St W. (Bloor and Keele) 3359902
Jonesville 50 Jonesville Cres. (Victoria Park and Eglinton) 3359903
Leslie Street 5 Leslie St. (Leslie and Commissioners) 3359904
Marie Baldwin Park 746 Jane St. (Jane and Scarlet Rd) 3359905
Silverthorn 458 Old Weston Rd. (St. Clair and Old Weston Rd) 3359906
Stoffel Drive 20 Stoffel Dr. (Martin Grove and Dixon 2021 Waitlist unavailable due to construction
West Deane 19 Sedgebrook Dr. (Martin Grove and Rathburn) 3359908

 

Please Note: If there is availability, we will contact you to let you know. Clients can be waitlisted for multiple locations. However, clients will only be allocated one outdoor garden allotment per Family Number. Clients who already have an allotment, will not be considered for an additional plot through the wait list.

Indoor Garden Allotments

Indoor Garden Allotments are located in Riverlea Greenhouse at 919 Scarlett Rd.

The wait list for the 2020/2021 will open Tuesday, September 1. Please follow the same process above (online or by phone) to be added to the waitlist. Please use the following barcodes:

Half Bench 3312288

Full Bench 3312289